Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation Penalty
- From confirmation: 25% of the stay to be charged
- 30 Days out: 90% of the stay to be charged
- 7 Days out: 100% of the stay to be charged

Deposit Due of the total booking value
- Upon confirmation: 25%
- 30 Days out: 75%

Additional Terms and Conditions

Reservations for 10 people or more will be considered group bookings. Special group terms and conditions will apply (please contact our team for more information)

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Any inquiry not fitted above criteria, please do not hesitate to contact our team at

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
Read all reviews

Hostelworld says

Hostelworld guests have said Generator Hostel London is a clean, secure, 'well-organised hostel with good and professional staff'. We like their 'lively and atmospheric' bar, which travellers tell us is 'a great place to hang out a bit and have a beer while meeting nice people from around the globe'. Our users say this hostel is 'only three minutes' walk to Russell [Square] Underground Station, six minutes to King's Cross Station [and] three minutes to buses'.

Property Description

Generator London was the very first Generator and you'll find it in the area of Russell Square in the heart of the West End.

It's the ideal spot to enjoy London from, everything you need to see is minutes away by tube. You'll never run out of things to do in the UK's capital. You just have to decide where to start and we can help you with that. When you have seen and done it all for the day head back to Generator and unwind.

It's a destination in its own right and a great place to socialise and reflect on your experiences of the day. Head to the bar and chill out areas to get yourself a well deserved drink or two. It's lively, friendly and un-missable. We've also got great beds for sleepy heads and of course you'll be enjoying London life in the most authentic surroundings.

Choose from a great selection of rooms, from Dorms, to Quads, to Private rooms with innovative mod cons. Fast and free Wi-Fi is all yours too. To get the most out of your stay visit the travel shop and our city experts will help you devise an itinerary that will take you to all the hidden treasures this dynamic city has to offer. You'll have to stay longer to fit it all in but you'll not need convincing of that. We'll see you there soon.

Important points:

Central location Situated close to Russell Square
Complimentary Wi-Fi in public areas & guest bedrooms
Travel Desk
Luggage Store
Laundry Room
Games Room
Bar & Chill Out Areas
Nightly Events & Entertainment
Dining facilities for breakfast, lunch, dinner and all day snacks
Female Dormitories
Dormitories for 4, 6 & 8
Group bookings

Stay connected. Free for all!

Order a classic cocktail. Open from 5pm-2am with fun and games every night.

Open everyday


Breakfast not included.
International breakfast available upon request: £8.50 if booked online.
Daily from 7 am to 11 am

Delicious meals available between 5-9pm every evening. A dish of the day will also be available together with the bar snack menu.

Vending machines available for night owls to satisfy the midnight munchies.

A wide selection of contemporary Privates, Twins, Triples & Dorms, with crisp white linen all available at great rates. Towels included complimentary in Twin rooms only.

Shared showers on every floor.

Open 24 hours a day where you can wash, dry and iron for a small fee.

No need to worry about arriving late or early. The Generator Reception is open 24 hours a day with a duty manager who's always around to help.

Secure luggage room is available so you can sightsee without dragging your bag with you.

All our staff are multi lingual and on hand to help you with whatever info you need.

Purchase tickets, tours and a whole lot more including phone and postal service. We will help you make the most of your stay. Undecided? Take advantage of our complimentary guided walking tour available daily.

Unfortunately guests under the age of 18 are not allowed to stay in the dorms .

We look forward to giving you a warm welcome to The Generator in the near future. View House Rules

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Reviews & Ratings

  • Value For Money 7.6

  • Security 8.5

  • Location 8.9

  • Staff 8.0

  • Atmosphere 7.9

  • Cleanliness 7.4

  • Facilities 7.3

Latest Reviews

  • 9.7


    12 Mar 2020
    We stayed for 1 night. The staff was very helpful and the facilities were spot clean. Will definitely return
    Mozambique, Male, 31-40
  • 9.1


    14 Mar 2020
    The room was clean, wasn't prepared for it to be that small. Luggage storage is expensive. The bar area seemed a little run down and pretty empty due to the worldwide reduced travel from Covid. The staff were really helpful in booking and refunds and renting a bike. Just to let you know though, you have to book airport transfers 24 hrs in advance, there's a 100 pnd hold while renting the bike, and they don't give you a towel, you rent one. Also showers are small. Good for the money.
    USA, Female, 25-30
  • 8.6


    05 Mar 2020
    I checked in and out easily. The staff helped me find my room. I thought the facilities could have been slightly cleaner/updated. Weird late night check in. Felt very unsafe walking there at night.
    USA, Female, 18-24
  • 8.6


    29 Feb 2020
    Great Hostel, with an awesome bar and hang out area. Very spacious. The rooms had so much space. They offered activities for travelers to do. If you want to go to London this is a great place to stay because you can meet someone and hang out in a great bar environment. I really enjoyed this location and will be going back when I go to London again.
    USA, Male, 18-24
  • 8.0


    14 Apr 2020
    Generator London is usually a highly recommended hostel with a filling breakfast, bar area open until 3am with live satellite sports channels, plenty of dorms on 6 floors with a lift. During lockdown it is quiet, the breakfast and bar area is closed, the staff reduced, lift not functioning and very few guests.
    Wales, Female, 41+
  • 7.7

    Very Good

    24 Mar 2020
    The staff were amazing. Unfortunately my stay was during the lockdown period and therefore the bar and communal lounge was locked down. The room was a bit small. I was in a 4 bed dorm and it was very cramped
    England, Male, 31-40
  • 7.1

    Very Good

    15 Mar 2020
    The hostel facilities and staff were good it was just the timing of my stay during the panic of the covid-17 pandemic with made the place and london change from its usual lively atmostphere
    Australia, Male, 25-30
  • 6.6


    27 Mar 2020
    The staff are all very nice and very helpful.There is no atmosphere. The cleaning is inadequate for example the large rubbish bin in the dorm is overflowing and hasn’t been emptied for several days. The is no kettle or microwave provided and considering that the social space and kitchen have been closed off because of covid19 it would have been an act of kindness to allow the guest to heat up food or make a cup of tea
    England, Female, 41+
  • 5.7


    29 Feb 2020
    Loud music kept us awake until after 4am. Service was impersonal. Toilets were too few and sometimes dirty (i.e. the people using them did not clean up; the floors and sinks were clean so the cleaners did a good job). You couldn't bring and prepare your own food. I think the youth hostel atmosphere (which is essentially about living together respectfully) was missing.
    Scotland, Mixed Group, 25-30
  • 5.1


    15 Mar 2020
    Pathetic customer experience. Given the current scenario with COVID 19, they did not allow me to cancel / modify my booking and also when asked if they can give credit or deduct an amount and refund the remainder, the diverted it to travel insurances. Whereas other hostels have been accommodating in this. Clearly points out that even in this environment, Generator owners are completely money minded and not focussed on the health and well being of customers. Facilities, cleanliness = average
    India, Male, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Breakfast Not Included
  • Card Phones
  • Common Room
  • Elevator
  • Hot Showers
  • Key Card Access
  • Meeting Rooms
  • Safe Deposit Box
  • Security Lockers
  • Towels Not Included
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Express check-in / out
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Vending Machines
  • Board Games
  • Foosball
  • Games Room
  • Nightclub
  • Pool Table
  • Wi-Fi



  • 2015

    Worldwide Extra Large Hostel

View all Award Winners

Generator London says

Hostelworld guests have said Generator Hostel London is a clean, secure, 'well-organised hostel with good and professional staff'. We like their 'lively and atmospheric' bar, which travellers tell us is 'a great place to hang out a bit and have a beer while meeting nice people from around the globe'. Our users say this hostel is 'only three minutes' walk to Russell [Square] Underground Station, six minutes to King's Cross Station [and] three minutes to buses'.