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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation Penalty
- From confirmation: 25% of the stay to be charged
- 30 Days out: 90% of the stay to be charged
- 7 Days out: 100% of the stay to be charged

Deposit Due of the total booking value
- Upon confirmation: 25%
- 30 Days out: 75%

Additional Terms and Conditions

Reservations for 10 people or more will be considered group bookings. Special group terms and conditions will apply (please contact our team for more information)

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Any inquiry not fitted above criteria, please do not hesitate to contact our team at groups.gelon@staygenerator.com.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
7.7
  • Wonderful Location
  • Brilliant Staff
  • Awesome Cleanliness
Read all reviews

Hostelworld says

Hostelworld guests have said Generator Hostel London is a clean, secure, 'well-organised hostel with good and professional staff'. We like their 'lively and atmospheric' bar, which travellers tell us is 'a great place to hang out a bit and have a beer while meeting nice people from around the globe'. Our users say this hostel is 'only three minutes' walk to Russell [Square] Underground Station, six minutes to King's Cross Station [and] three minutes to buses'.

Property Description

Generator London was the very first Generator and you'll find it in the area of Russell Square in the heart of the West End.

It's the ideal spot to enjoy London from, everything you need to see is minutes away by tube. You'll never run out of things to do in the UK's capital. You just have to decide where to start and we can help you with that. When you have seen and done it all for the day head back to Generator and unwind.

It's a destination in its own right and a great place to socialise and reflect on your experiences of the day. Head to the bar and chill out areas to get yourself a well deserved drink or two. It's lively, friendly and un-missable. We've also got great beds for sleepy heads and of course you'll be enjoying London life in the most authentic surroundings.

Choose from a great selection of rooms, from Dorms, to Quads, to Private rooms with innovative mod cons. Fast and free Wi-Fi is all yours too. To get the most out of your stay visit the travel shop and our city experts will help you devise an itinerary that will take you to all the hidden treasures this dynamic city has to offer. You'll have to stay longer to fit it all in but you'll not need convincing of that. We'll see you there soon.

Important points:

Central location Situated close to Russell Square
Complimentary Wi-Fi in public areas & guest bedrooms
Travel Desk
Luggage Store
Laundry Room
Games Room
Bar & Chill Out Areas
Nightly Events & Entertainment
Dining facilities for breakfast, lunch, dinner and all day snacks
Female Dormitories
Dormitories for 4, 6 & 8
Group bookings

FREE WI-FI
Stay connected. Free for all!

THE BAR
Order a classic cocktail. Open from 5pm-2am with fun and games every night.

THE LOUNGE & CAFE
Open everyday

BREAKFAST

Breakfast not included.
International breakfast available upon request: £7.50 if booked online and £9.50 on site.
Monday to Friday from 7 am to 10 am
Saturday and Sunday from 7 am to 12 pm

DINNER.
Delicious meals available between 5-9pm every evening. A dish of the day will also be available together with the bar snack menu.

SNACKS
Vending machines available for night owls to satisfy the midnight munchies.

ROOMS TO AMAZE
A wide selection of contemporary Privates, Twins, Triples & Dorms, with crisp white linen all available at great rates. Towels included complimentary in Twin rooms only.

BATHROOMS
Shared showers on every floor.

LAUNDRY
Open 24 hours a day where you can wash, dry and iron for a small fee.

24 HOUR RECEPTION
No need to worry about arriving late or early. The Generator Reception is open 24 hours a day with a duty manager who's always around to help.

LUGGAGE STORE
Secure luggage room is available so you can sightsee without dragging your bag with you.

GREAT STAFF
All our staff are multi lingual and on hand to help you with whatever info you need.

TRAVEL SHOP
Purchase tickets, tours and a whole lot more including phone and postal service. We will help you make the most of your stay. Undecided? Take advantage of our complimentary guided walking tour available daily.

Unfortunately guests under the age of 18 are not allowed to stay in the dorms .

We look forward to giving you a warm welcome to The Generator in the near future. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.1

  • Security 8.5

  • Location 8.8

  • Staff 7.8

  • Atmosphere 7.7

  • Cleanliness 7.2

  • Facilities 6.7


Latest Reviews

  • 10.0

    Superb

    06 Jul 2019
    Overall great stay. Great social area with bar and food. Rooms were clean.
    USA, Male, 31-40
  • 9.1

    Superb

    17 Jul 2019
    Rooms were very clean, washrooms cleaned at least three times a day. Staff was friendly and helpful. In terms of security, no one was checking who was coming in and out even at night. There was a security guard at the entrance but he didn't even ask to see booking info or identification.
    Canada, Mixed Group, 25-30
  • 8.9

    Fabulous

    29 Jun 2019
    Great location, the bar downstairs is really lively and good atmosphere. The bedrooms are very small and hot though.
    England, Female, 18-24
  • 8.3

    Fabulous

    30 Jun 2019
    This hostel had such a cool vibe. Loved the club that is open until 3am. Only thing was i stayed upstairs my first night and it was extremely hot and stuffy. But was on the bottom floor the next night and was much better. But would definitely stay again
    New Zealand, Female, 25-30
  • 8.0

    Fabulous

    08 Jul 2019
    Really nice and cool hostel, it felt really big and spacious. Cool bar and good food at a reasonable price. Staff was very friendly and helpful, comfy beds and especially one shower facility was really big and nice. But the overall cleanliness of the hostel was a bit lacking, I felt it was smelly - especially bathrooms - just didn't feel clean. Usually this isn't a problem to me, but this time felt it affected my experience a little bit. But other than that, it was a nice stay.
    Finland, Female, 25-30
  • 7.7

    Very Good

    03 Jul 2019
    Not a bad hostel, was in a big mixed dorm and it was such a tiny room no space for bags or anything. Bathrooms were quite a walk from our room and were quite dirty. Bar and food was good though and the staff were pretty nice
    New Zealand, Female, 18-24
  • 7.7

    Very Good

    03 Jul 2019
    My stay in London for 4 days at the generator was pretty good. At first I was annoyed I had to pay for a towel and the reception staff weren't that friendly or helpful. Once I settled in I enjoted my time at the generator. The 4 bed dorm room was cosy but tight, it had a comfy bed and ample powerpoints and a light in your bed space. Showers and toilets were pretty clean, the showers had awesome sater pressure and endless hot water.
    Australia, Female, 25-30
  • 6.6

    Good

    15 Jul 2019
    a small issue with individual bed cubicle cleanliness that should have resolved really quickly took hours and the cleaning staff didn't seem to understand the issue to hand, which was a disappointment as the general cleanliness of the place and quality of things like duvets was quite high. I wouldn't book the 12 person female dorm if you are asthmatic or overheat as the 'fan/air purifier doesn't work and the windows open to the smoking courtyard...
    USA, Female, 31-40
  • 6.0

    Good

    04 Jul 2019
    Generator London is far too overpriced for what you get. While social areas are good, there are no where near enough shared bathroom facilities on each level. The rooms are really small with limited space for bags. Location is good and staff are helpful.
    New Zealand, Female, 18-24
  • 4.6

    Rating

    14 Jul 2019
    Lacking in cleanliness toilets on our floor were clogged for entire stay
    USA, All Male Group, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Common Room
  • Elevator
  • Hot Showers
  • Jobs Board
  • Key Card Access
  • Meeting Rooms
  • Safe Deposit Box
  • Security Lockers
  • Towels Not Included
  • Washing Machine
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Express check-in / out
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Restaurant
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Foosball
  • Games Room
  • Nightclub
  • Pool Table
  • Wi-Fi


Awards

Nominations

  • 2015

    Worldwide Extra Large Hostel

View all Award Winners

Generator London says

Hostelworld guests have said Generator Hostel London is a clean, secure, 'well-organised hostel with good and professional staff'. We like their 'lively and atmospheric' bar, which travellers tell us is 'a great place to hang out a bit and have a beer while meeting nice people from around the globe'. Our users say this hostel is 'only three minutes' walk to Russell [Square] Underground Station, six minutes to King's Cross Station [and] three minutes to buses'.

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