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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation Penalty
- From confirmation: 25% of the stay to be charged
- 30 Days out: 90% of the stay to be charged
- 7 Days out: 100% of the stay to be charged

Deposit Due of the total booking value
- Upon confirmation: 25%
- 30 Days out: 75%

Additional Terms and Conditions

Reservations for 10 people or more will be considered group bookings. Special group terms and conditions will apply (please contact our team for more information)

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Any inquiry not fitted above criteria, please do not hesitate to contact our team at groups.gelon@staygenerator.com.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
7.7
  • Wonderful Location
  • Brilliant Staff
  • Good Cleanliness
Read all reviews

Hostelworld says

Hostelworld guests have said Generator Hostel London is a clean, secure, 'well-organised hostel with good and professional staff'. We like their 'lively and atmospheric' bar, which travellers tell us is 'a great place to hang out a bit and have a beer while meeting nice people from around the globe'. Our users say this hostel is 'only three minutes' walk to Russell [Square] Underground Station, six minutes to King's Cross Station [and] three minutes to buses'.

Property Description

Generator London is a design hotel-hostel located in Russell Square in the heart of central London, a short stroll to Covent Garden, Regents Park and trendy King's Cross. Guests can choose from shared dorms to private rooms, offering something for everyone. Complete with 24-hour reception, free wifi, cafe and bar Generator is a fun and affordable choice in London.

Generator London was the very first Generator and you'll find it in the area of Russell Square in the heart of the West End.

It's the ideal spot to enjoy London from, everything you need to see is minutes away by tube. You'll never run out of things to do in the UK's capital. You just have to decide where to start and we can help you with that. When you have seen and done it all for the day head back to Generator and unwind.

It's a destination in its own right and a great place to socialise and reflect on your experiences of the day. Head to the bar and chill out areas to get yourself a well deserved drink or two. It's lively, friendly and un-missable. We've also got great beds for sleepy heads and of course you'll be enjoying London life in the most authentic surroundings.

Choose from a great selection of rooms, from Dorms, to Quads, to Private rooms with innovative mod cons. Fast and free Wi-Fi is all yours too. To get the most out of your stay visit the travel shop and our city experts will help you devise an itinerary that will take you to all the hidden treasures this dynamic city has to offer. You'll have to stay longer to fit it all in but you'll not need convincing of that. We'll see you there soon.

Important points:

Central location Situated close to Russell Square
Complimentary Wi-Fi in public areas & guest bedrooms
Travel Desk
Luggage Store
Laundry Room
Games Room
Bar & Chill Out Areas
Nightly Events & Entertainment
Dining facilities for breakfast, lunch, dinner and all day snacks
Female Dormitories
Dormitories for 4, 6 & 8
Group bookings

FREE WI-FI
Stay connected. Free for all!

THE BAR
Order a classic cocktail. Open from 5pm-2am with fun and games every night.

THE LOUNGE & CAFE
Open everyday

BREAKFAST

Breakfast not included.
International breakfast available upon request: £6 if booked online.
Daily from 7 am to 11 am

DINNER.
Delicious meals available between 5-9pm every evening. A dish of the day will also be available together with the bar snack menu.

SNACKS
Vending machines available for night owls to satisfy the midnight munchies.

ROOMS TO AMAZE
A wide selection of contemporary Privates, Twins, Triples & Dorms, with crisp white linen all available at great rates. Towels included complimentary in Twin rooms only.

BATHROOMS
Shared showers on every floor.

LAUNDRY
Open 24 hours a day where you can wash, dry and iron for a small fee.

24 HOUR RECEPTION
No need to worry about arriving late or early. The Generator Reception is open 24 hours a day with a duty manager who's always around to help.

LUGGAGE STORE
Secure luggage room is available so you can sightsee without dragging your bag with you.

PETS
We would welcome a dog on property but only when staying in a private room/dorm, and subject to a £5 fee per dog per night.

GREAT STAFF
All our staff are multi lingual and on hand to help you with whatever info you need.

TRAVEL SHOP
Purchase tickets, tours and a whole lot more including phone and postal service. We will help you make the most of your stay. Undecided? Take advantage of our complimentary guided walking tour available daily.

Unfortunately guests under the age of 18 are not allowed to stay in the dorms .

We look forward to giving you a warm welcome to The Generator in the near future. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.2

  • Security 8.4

  • Location 8.8

  • Staff 7.9

  • Atmosphere 7.7

  • Cleanliness 6.9

  • Facilities 6.9


Latest Reviews

  • 10.0

    Superb

    17 Jun 2022
    Generator is the perfect hostel for everyone. The atmosphere is immaculate and perfect for young adult travellers, modern and clean. Staff are the absolute best, felix showed the best care for his guests. Location is perfect, bar in the hostel is amazing with great music and great DJ’s and bartenders. Mike and Felix made our stay and our nights in the bar the best with their friendliness and service. Highly recommend to stay here, best hostel experience.
    Canada, Female, 18-24
  • 9.4

    Superb

    26 Jun 2022
    I've stayed here before, this was my 2nd time. Got a room that was a bit separate from the corridors, which was super good for me as a light sleeper. Room was clean, bathrooms were clean too and you see the cleaning ladies quite a lot which tells you that the hostel is serious about hygiene. Location is one of my favs, I dont take the tube, so 20 mins by bus to the center & walking distance to Kings Cross and Euston. Plenty of places around to eat, and Tesco etc to shop. Will stay there again!
    Greece, Male, 31-40
  • 9.4

    Superb

    18 Jun 2022
    Great hostel for stays in London- the highlight, funnily, is the bedding! Comfortable pillows, clean white sheets, and an AMAZING duvet. I stayed in a six bed dorm and was very happy. I would have appreciated having a full plug in my bed (there were two USB ports for charging, but I had to charge my laptop elsewhere). I would stay here again!
    Canada, Female, 18-24
  • 8.6

    Fabulous

    23 Jun 2022
    My son and I stayed there on 6/23/2022. It was a fun atmosphere. There were lots of Adolescent people there when we stayed. So they welcome all ages at this Hostel. It had a fun atmosphere at night but it was definitely a more family friendly atmosphere. Overall had a great time! Beds were clean and we were in a room of 4. Thank you for a great stay!
    USA, Male, 41+
  • 7.7

    Very Good

    23 Jun 2022
    Needs proper ventilation, the rooms are inhabitable
    Bangladesh, Male, 41+
  • 7.1

    Very Good

    19 Jun 2022
    The showers were so bad. Besides that, the hostel is great. Great atmosphere, nice bar, good location.
    USA, Male, 18-24
  • 6.0

    Good

    20 Jun 2022
    This is my least favorite hostel I have ever stayed in. I was in a room in the basement that smelled like mold, and the bathroom was all the way across the building which was inconvenient. The beds only had USB ports, so if you have the new usbc Apple chargers you’re screwed. The top bunks in my dorm didn’t have any headboards, so it was just a hole to the ground for your pillow to fall through. I also believe that there was a stag party in my 12 bed mixed dorm. I did not see any other females in the room at all, and the stag party returned around 3 am shouting and drinking their beer in the room. There was beer spilled all over the floor too. When someone asked them to be quiet they just laughed and “said we are the group here try and make us be quiet”. As a female I felt incredibly unsafe being placed in a room with a stag party, and left as soon as I could.
    USA, Female, 18-24
  • 5.7

    Rating

    21 Jun 2022
    The lift was broken and didn’t get fixed. The men‘s showers on my floor were closed for maintenance. The lockers under the bed were too small to hold my baggage. One morning there was no warm water in the shower I was using.
    Germany, Male, 31-40
  • 5.4

    Rating

    26 Jun 2022
    Stayed two nights here. On the 2nd day of my stay, at 3:30 AM the security came into the room and woke me up using a flashlight straight onto my face. He said 'You're in someone else's bed' x2. I followed him to the reception with my room key and the paper card with room & bed number. I told the recept staff, I hope you checked your system first. He told me not to give him my 'attitude' because it wasn't HIS FAULT. Someone had given me the wrong room. Why did my key work then? he didn't know lol
    South Korea, Female, 25-30
  • 5.1

    Rating

    23 Jun 2022
    Great location but otherwise wouldn’t recommend for more than one night. The bar downstairs is super loud, and they don’t let you bring in food from outside. Rooms are super small and showers lack individual drains or shelves. Also feels less social than other hostels I’ve been to.
    USA, Male, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Bicycle Parking
  • Breakfast Not Included
  • Card Phones
  • Common Room
  • Elevator
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Hot Showers
  • Key Card Access
  • Meeting Rooms
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Towels Not Included
  • Washing Machine
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Vending Machines
Entertainment
  • Board Games
  • Foosball
  • Games Room
  • Nightclub
  • Pool Table
  • Wi-Fi


Awards

Nominations

  • 2015

    Worldwide Extra Large Hostel

View all Award Winners

Generator London says

Hostelworld guests have said Generator Hostel London is a clean, secure, 'well-organised hostel with good and professional staff'. We like their 'lively and atmospheric' bar, which travellers tell us is 'a great place to hang out a bit and have a beer while meeting nice people from around the globe'. Our users say this hostel is 'only three minutes' walk to Russell [Square] Underground Station, six minutes to King's Cross Station [and] three minutes to buses'.

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