Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Please Note: Bookings of 10 people or more will be contacted in advance with our Group T&C's which include prepayment 4 weeks prior to arrival.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Should your group not fit into our criteria, please do call or email and check our availabilty as we can be flexible.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
7.9
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
Read all reviews

Hostelworld says

Hostelworld guests have said Generator Hostel London is a clean, secure, 'well-organised hostel with good and professional staff'. We like their 'lively and atmospheric' bar, which travellers tell us is 'a great place to hang out a bit and have a beer while meeting nice people from around the globe'. Our users say this hostel is 'only three minutes' walk to Russell [Square] Underground Station, six minutes to King's Cross Station [and] three minutes to buses'.

Property Description

Generator London was the very first Generator and you'll find it in the area of Russell Square in the heart of the West End.

It's the ideal spot to enjoy London from, everything you need to see is minutes away by tube. You'll never run out of things to do in the UK's capital. You just have to decide where to start and we can help you with that. When you have seen and done it all for the day head back to Generator and unwind.

It's a destination in its own right and a great place to socialise and reflect on your experiences of the day. Head to the bar and chill out areas to get yourself a well deserved drink or two. It's lively, friendly and un-missable. We've also got great beds for sleepy heads and of course you'll be enjoying London life in the most authentic surroundings.

Choose from a great selection of rooms, from Dorms, to Quads, to Private rooms with innovative mod cons. Fast and free Wi-Fi is all yours too. To get the most out of your stay visit the travel shop and our city experts will help you devise an itinerary that will take you to all the hidden treasures this dynamic city has to offer. You'll have to stay longer to fit it all in but you'll not need convincing of that. We'll see you there soon.

Important points:

Central location Situated close to Russell Square
Complimentary Wi-Fi in public areas & guest bedrooms
Internet terminals
Travel Desk
Luggage Store
Laundry Room
Games Room
Bar & Chill Out Areas
Nightly Events & Entertainment
Dining facilities for breakfast, lunch, dinner and all day snacks
Female Dormitories
Dormitories for 4, 6 & 8
Group bookings

FREE WI-FI
Stay connected. Free across most areas.(public areas only at the moment) Internet terminals also available for a small charge.

THE BAR
Order a classic cocktail. Open from 5pm-2am with fun and games every night.

THE LOUNGE & CAFE
Open everyday 24/7

BREAKFAST

Breakfast not included.
International breakfast available upon request: £8
Monday to Friday from 7 am to 10 am
Saturday and Sunday from 7 am to 12 pm


DINNER.
Delicious meals available between 5-9pm every evening. A dish of the day will also be available together with the bar snack menu.

SNACKS
Vending machines available for night owls to satisfy the midnight munchies.

ROOMS TO AMAZE
A wide selection of contemporary Privates, Twins, Triples & Dorms, with crisp white linen all available at great rates. Towels included complimentary in Twin rooms only.

BATHROOMS
Shared showers on every floor.

LAUNDRY
Open 24 hours a day where you can wash, dry and iron for a small fee.

24 HOUR RECEPTION
No need to worry about arriving late or early. The Generator Reception is open 24 hours a day with a duty manager who's always around to help.

LUGGAGE STORE
Secure luggage room is available so you can sightsee without dragging your bag with you.

GREAT STAFF
All our staff are multi lingual and on hand to help you with whatever info you need.

TRAVEL SHOP
Purchase tickets, tours and a whole lot more including phone and postal service. We will help you make the most of your stay. Undecided? Take advantage of our complimentary guided walking tour available daily.

Unfortunately guests under the age of 18 are not allowed to stay in the dorms .

We look forward to giving you a warm welcome to The Generator in the near future.

Check Availability

Reviews & Ratings

  • Value For Money 7.4

  • Security 8.5

  • Location 8.9

  • Staff 8.0

  • Atmosphere 8.0

  • Cleanliness 7.4

  • Facilities 7.1


Latest Reviews

  • 8.9

    Fabulous

    10 Jan 2019
    Super awesome stay at this hostel! Got a little loud in the early hours, but wasn't too much of a problem if you were on a higher floor. Such a cute and cozy place but sucked that amenities such as towels had to be paid for. Other than that a great stay!
    USA, Mixed Group, 18-24
  • 6.9

    Good

    08 Jan 2019
    Our room was not clean, staff were not very welcoming/helpful, we were given incorrect information by telephone. On our last day, we told told them one of our party was quite ill, but they would not give a refund on breakfast voucher and did not ask after the sick person. In a room for 6 there were not 6 sockets or coat hooks! The room was very small. On the positive side , the breakfast was very good, the location was excellent, there were good bathroom facilities including free hairdryer
    England, Female, 41+
  • 6.0

    Good

    09 Jan 2019
    Comfortable beds. 4 bed mixed room is extremely small but comes with a tap for easy access to brush your teeth. Water pressure was very low when we were there which made it difficult to shower. Tiny elevator. Security tells you to be quiet every min after 10pm.
    Australia, Male, 18-24
  • 5.7

    Rating

    11 Jan 2019
    The only positive to this hostel was its bar. Definitely the nicest I've seen at a hostel, which usually would be a major selling point for me. However, my stay at this hostel was overall poor. The check in staff was wrong several times and rude to me about it after. The place is an absolute racket in regards to every expense (besides the beers). And the hot water was down for 2days. I'm usually pretty easily going, but when they're hammering every expense, you better have your side right.
    USA, Male, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Common Room
  • Elevator
  • Hot Showers
  • Jobs Board
  • Key Card Access
  • Safe Deposit Box
  • Security Lockers
  • Washing Machine
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Restaurant
Entertainment
  • Foosball
  • Games Room
  • Nightclub
  • Pool Table

Awards

Nominations

  • 2015

    Worldwide Extra Large Hostel

View all Award Winners

Policies

  • Age Restriction
  • Credit Cards Accepted
  • No Curfew
  • Non Smoking

Generator London says

Hostelworld guests have said Generator Hostel London is a clean, secure, 'well-organised hostel with good and professional staff'. We like their 'lively and atmospheric' bar, which travellers tell us is 'a great place to hang out a bit and have a beer while meeting nice people from around the globe'. Our users say this hostel is 'only three minutes' walk to Russell [Square] Underground Station, six minutes to King's Cross Station [and] three minutes to buses'.

Things to Note

Generator does not accept bookings made by those under the age of 16. Under 18’s cannot stay in any shared rooms, however they can stay in private rooms when accompanied by an adult over 18 years. If you’re between 16-18 and want to stay in a private room, you’ll need written consent from your parent or guardian.

Please note the hostel may pre-authorise your card before arrival.

In case of no show or late cancellation, the total amount of the full booking will be charged unless the property is informed of late arrival by the guest.

Private rooms
Singles or Twins are available (towels with single / twins only)
Quad, six, eight and ten bed dormitories are available. Shared bathrooms with showers and toilets are available on each floor.

All rooms include:
Power sockets
Linen & bedding

Dorms
Quad, six, eight & ten bed dormitories are available as well as luxury female dormitories. Many bunks have a privacy screen. Shared bathrooms with showers and toilets are available on each floor.
All rooms include:
Power sockets
Linen & bedding
Full length mirrors
Personal Lockable Storage locker


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