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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Please Note: Bookings of 10 people or more will be contacted in advance with our Group T&C's which include prepayment 4 weeks prior to arrival.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Should your group not fit into our criteria, please do call or email and check our availabilty as we can be flexible.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
7.6
  • Wonderful Location
  • Brilliant Staff
  • Awesome Cleanliness
Read all reviews

Hostelworld says

Hostelworld guests have said Generator Hostel London is a clean, secure, 'well-organised hostel with good and professional staff'. We like their 'lively and atmospheric' bar, which travellers tell us is 'a great place to hang out a bit and have a beer while meeting nice people from around the globe'. Our users say this hostel is 'only three minutes' walk to Russell [Square] Underground Station, six minutes to King's Cross Station [and] three minutes to buses'.

Property Description

Generator London was the very first Generator and you'll find it in the area of Russell Square in the heart of the West End.

It's the ideal spot to enjoy London from, everything you need to see is minutes away by tube. You'll never run out of things to do in the UK's capital. You just have to decide where to start and we can help you with that. When you have seen and done it all for the day head back to Generator and unwind.

It's a destination in its own right and a great place to socialise and reflect on your experiences of the day. Head to the bar and chill out areas to get yourself a well deserved drink or two. It's lively, friendly and un-missable. We've also got great beds for sleepy heads and of course you'll be enjoying London life in the most authentic surroundings.

Choose from a great selection of rooms, from Dorms, to Quads, to Private rooms with innovative mod cons. Fast and free Wi-Fi is all yours too. To get the most out of your stay visit the travel shop and our city experts will help you devise an itinerary that will take you to all the hidden treasures this dynamic city has to offer. You'll have to stay longer to fit it all in but you'll not need convincing of that. We'll see you there soon.

Important points:

Central location Situated close to Russell Square
Complimentary Wi-Fi in public areas & guest bedrooms
Internet terminals
Travel Desk
Luggage Store
Laundry Room
Games Room
Bar & Chill Out Areas
Nightly Events & Entertainment
Dining facilities for breakfast, lunch, dinner and all day snacks
Female Dormitories
Dormitories for 4, 6 & 8
Group bookings

FREE WI-FI
Stay connected. Free across most areas.(public areas only at the moment) Internet terminals also available for a small charge.

THE BAR
Order a classic cocktail. Open from 5pm-2am with fun and games every night.

THE LOUNGE & CAFE
Open everyday 24/7

BREAKFAST

Breakfast not included.
International breakfast available upon request: £7.50 if booked online and £9.50 on site.
Monday to Friday from 7 am to 10 am
Saturday and Sunday from 7 am to 12 pm


DINNER.
Delicious meals available between 5-9pm every evening. A dish of the day will also be available together with the bar snack menu.

SNACKS
Vending machines available for night owls to satisfy the midnight munchies.

ROOMS TO AMAZE
A wide selection of contemporary Privates, Twins, Triples & Dorms, with crisp white linen all available at great rates. Towels included complimentary in Twin rooms only.

BATHROOMS
Shared showers on every floor.

LAUNDRY
Open 24 hours a day where you can wash, dry and iron for a small fee.

24 HOUR RECEPTION
No need to worry about arriving late or early. The Generator Reception is open 24 hours a day with a duty manager who's always around to help.

LUGGAGE STORE
Secure luggage room is available so you can sightsee without dragging your bag with you.

GREAT STAFF
All our staff are multi lingual and on hand to help you with whatever info you need.

TRAVEL SHOP
Purchase tickets, tours and a whole lot more including phone and postal service. We will help you make the most of your stay. Undecided? Take advantage of our complimentary guided walking tour available daily.

Unfortunately guests under the age of 18 are not allowed to stay in the dorms .

Bookings of 10 people or more will be contacted in advance with our Group T&C's which include prepayment 4 weeks prior to arrival.

We look forward to giving you a warm welcome to The Generator in the near future. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.1

  • Security 8.4

  • Location 8.7

  • Staff 7.8

  • Atmosphere 7.7

  • Cleanliness 7.0

  • Facilities 6.8


Latest Reviews

  • 10.0

    Superb

    04 Apr 2019
    Everything was super clean and tidy, great location and boss staff. Very helpful and informative, the atmosphere was amazing especially down in the down stairs pub. It was a pleasant place to stay would definitely revisit.
    England, Male, 18-24
  • 10.0

    Superb

    30 Mar 2019
    I dont even know where to begin ....this hostel is NEXT LEVEL.... Anna Kat and raegan made my experience AMAZING!!!!!, it is a party hostel bit the facility is soooo clean !! Dinner is amazing, STAY AT THE GSPOT FOR THE MOST FUN IN LISBON
    Canada, Male, 25-30
  • 9.1

    Superb

    04 Apr 2019
    Great facilities, pretty comfy beds, good atmosphere and a fantastic location. Shower stalls are very small and if you’re a tall person you’ll have a hard time fitting under the shower head, but overall would recommend.
    New Zealand, Female, 25-30
  • 8.6

    Fabulous

    15 Apr 2019
    Fantastic location, nearest tube 2 minute walk away, and straight onto the Piccadilly line. we visited London for the first time with our children aged 7&9, we had a great time, it was also our first time in a hostel. The kids loved the hostel, it was young and trendy with plenty going on. the atmosphere was great and they loved the breakfast with nutella on tap, literally! The area felt clean and safe which was a definite plus with the kids.
    England, Female, 31-40
  • 8.6

    Fabulous

    14 Apr 2019
    Great location, clean and cheap. Only critique would be that the bathrooms need some upgrading. Also, the bathrooms need to be cleaned more often. Aside from the bathroom, the hostel has a great atmosphere. Keep your cellphones in your pockets when walking from the underground Russell station to the hostel, my friend had his cell stolen from out of his hand by two cyclists.
    Mexico, Male, 31-40
  • 8.3

    Fabulous

    06 Apr 2019
    Right near the Kings Cross station and 9 3/4 Platform (from the Harry Potter movies), which was nice! There is a supermarket close as well which we loved. The rooms were clean as well as the bathrooms. My only complaint would be that there isn’t a light or plug-in in the bunk. Otherwise I loved this hostel and would definitely stay again :)
    USA, Female, 18-24
  • 8.0

    Fabulous

    09 Apr 2019
    Couldn’t fault single room. Relatively clean bathrooms. Laundry service was pricey but good service. Would stay again
    Australia, Female, 18-24
  • 6.0

    Good

    24 Mar 2019
    Not awful, but definitely the lowest class generator I have stayed it. It could use a major renovation with the rooms! The beds are old and not as high tech as most other generators. The atmosphere was strange too with a lot of kids staying there....
    USA, Female, 18-24
  • 5.4

    Rating

    22 Mar 2019
    Was not happy with pad lock which only came with one key.
    England, Male, 41+
  • 4.3

    Rating

    21 Mar 2019
    The room was not at all as it was portrayed in the pictures. It was really small, dark and with no facilities but the beds. The shared bathrooms are really bad organised: how can you put just one hair dryer per floor?! Moreover, the showers are few, really small, dark and without shelves where to place your stuff. In our floor one sink was broken and the only hair dryer was broken as well. The cleanliness of the building leaves much to be desired. Too expensive for what it offers.
    Italy, Female, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Common Room
  • Elevator
  • Hot Showers
  • Jobs Board
  • Key Card Access
  • Meeting Rooms
  • Safe Deposit Box
  • Security Lockers
  • Towels Not Included
  • Washing Machine
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Express check-in / out
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Restaurant
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Foosball
  • Games Room
  • Nightclub
  • Pool Table
  • Wi-Fi

Awards

Nominations

  • 2015

    Worldwide Extra Large Hostel

View all Award Winners

Generator London says

Hostelworld guests have said Generator Hostel London is a clean, secure, 'well-organised hostel with good and professional staff'. We like their 'lively and atmospheric' bar, which travellers tell us is 'a great place to hang out a bit and have a beer while meeting nice people from around the globe'. Our users say this hostel is 'only three minutes' walk to Russell [Square] Underground Station, six minutes to King's Cross Station [and] three minutes to buses'.

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