Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation Penalty
- From confirmation: 25% of the stay to be charged
- 30 Days out: 90% of the stay to be charged
- 7 Days out: 100% of the stay to be charged

Deposit Due of the total booking value
- Upon confirmation: 25%
- 30 Days out: 75%

Additional Terms and Conditions

Reservations for 10 people or more will be considered group bookings. Special group terms and conditions will apply (please contact our team for more information)

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Any inquiry not fitted above criteria, please do not hesitate to contact our team at groups.gelon@staygenerator.com.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
7.9
  • Wonderful Location
  • Brilliant Staff
  • Awesome Cleanliness
Read all reviews

Hostelworld says

Hostelworld guests have said Generator Hostel London is a clean, secure, 'well-organised hostel with good and professional staff'. We like their 'lively and atmospheric' bar, which travellers tell us is 'a great place to hang out a bit and have a beer while meeting nice people from around the globe'. Our users say this hostel is 'only three minutes' walk to Russell [Square] Underground Station, six minutes to King's Cross Station [and] three minutes to buses'.

Property Description

Generator London was the very first Generator and you'll find it in the area of Russell Square in the heart of the West End.

It's the ideal spot to enjoy London from, everything you need to see is minutes away by tube. You'll never run out of things to do in the UK's capital. You just have to decide where to start and we can help you with that. When you have seen and done it all for the day head back to Generator and unwind.

It's a destination in its own right and a great place to socialise and reflect on your experiences of the day. Head to the bar and chill out areas to get yourself a well deserved drink or two. It's lively, friendly and un-missable. We've also got great beds for sleepy heads and of course you'll be enjoying London life in the most authentic surroundings.

Choose from a great selection of rooms, from Dorms, to Quads, to Private rooms with innovative mod cons. Fast and free Wi-Fi is all yours too. To get the most out of your stay visit the travel shop and our city experts will help you devise an itinerary that will take you to all the hidden treasures this dynamic city has to offer. You'll have to stay longer to fit it all in but you'll not need convincing of that. We'll see you there soon.

Important points:

Central location Situated close to Russell Square
Complimentary Wi-Fi in public areas & guest bedrooms
Travel Desk
Luggage Store
Laundry Room
Games Room
Bar & Chill Out Areas
Nightly Events & Entertainment
Dining facilities for breakfast, lunch, dinner and all day snacks
Female Dormitories
Dormitories for 4, 6 & 8
Group bookings

FREE WI-FI
Stay connected. Free for all!

THE BAR
Order a classic cocktail. Open from 5pm-2am with fun and games every night.

THE LOUNGE & CAFE
Open everyday

BREAKFAST

Breakfast not included.
International breakfast available upon request: £7.50 if booked online and £9.50 on site.
Monday to Friday from 7 am to 10 am
Saturday and Sunday from 7 am to 12 pm

DINNER.
Delicious meals available between 5-9pm every evening. A dish of the day will also be available together with the bar snack menu.

SNACKS
Vending machines available for night owls to satisfy the midnight munchies.

ROOMS TO AMAZE
A wide selection of contemporary Privates, Twins, Triples & Dorms, with crisp white linen all available at great rates. Towels included complimentary in Twin rooms only.

BATHROOMS
Shared showers on every floor.

LAUNDRY
Open 24 hours a day where you can wash, dry and iron for a small fee.

24 HOUR RECEPTION
No need to worry about arriving late or early. The Generator Reception is open 24 hours a day with a duty manager who's always around to help.

LUGGAGE STORE
Secure luggage room is available so you can sightsee without dragging your bag with you.

GREAT STAFF
All our staff are multi lingual and on hand to help you with whatever info you need.

TRAVEL SHOP
Purchase tickets, tours and a whole lot more including phone and postal service. We will help you make the most of your stay. Undecided? Take advantage of our complimentary guided walking tour available daily.

Unfortunately guests under the age of 18 are not allowed to stay in the dorms .

We look forward to giving you a warm welcome to The Generator in the near future. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.4

  • Security 8.4

  • Location 8.9

  • Staff 7.8

  • Atmosphere 7.9

  • Cleanliness 7.4

  • Facilities 7.2


Latest Reviews

  • 9.1

    Superb

    17 Nov 2019
    It was a basic hostel. Has everything needed and is very clean, no complaints. Each bed has USB charging which is always nice when I, a European, travel in UK without the correct charging socket.
    Finland, All Female Group, 18-24
  • 9.1

    Superb

    10 Nov 2019
    First time ever staying in a hostel. Was there for 2 nights and always felt safe. Noted that men's washroom and showers were a little dirty, no problems in the women's. Definitely a good value for the money, would stay at the generator again!
    Canada, Couple, 18-24
  • 9.1

    Superb

    31 Oct 2019
    The place was nice, clean and in close to Russell Sq. Station. The only disadvantage was the men's bathroom located outside room 102. It was so small you couldn't even put your d*ck in :)
    USA, Male, 25-30
  • 8.6

    Fabulous

    05 Nov 2019
    I only stayed here for a night but it was by far the most comfortable hostel I've ever stayed at. I don't think anything is worth £20 a night, but it was clean, it was safe, it was comfortable, it was warm, and the staff are all lovely. Would stay here again, but I recommend booking way in advance.
    England, Female, 18-24
  • 8.0

    Fabulous

    08 Nov 2019
    I was assigned a bed that did not have access to an overhead light or outlets for the ability to charge my phone. The outlets for the room were also most often in use by people who already had charging spaces in their bed. I had a really hard time charging my phone and needed it for the days of traveling. Additionally, of the three nights I stayed in this facility my key card stopped working 4 TIMES. THIS WAS VERY FRUSTRATING.
    USA, Female, 18-24
  • 7.1

    Very Good

    14 Nov 2019
    This hostel is just ok, Only stayed for a night but had issues with being assigned to a room that was already full. Showers and bathrooms were tiny and there was only one toilet for the whole floor. The pictures make it look better than it does, I booked this hostel bc I wanted privacy curtains like in the photos but there wasn’t any.
    USA, Female, 18-24
  • 5.4

    Rating

    03 Nov 2019
    Front desk staff always impatient with any question (and they never smile), bathroom smeling bad and dirty all the time, no sheet on my bed (asked at the reception and I got one). I wouldn't stay again. Generator in other countries are much better.
    Brazil, Male, 31-40
  • 5.1

    Rating

    03 Nov 2019
    Hostel was fine, not overly clean, could do with a re-vamp of rooms and facilities. Good location close to underground and walkable distance to central London areas. Staff were friendly.
    Australia, Female, 25-30
  • 5.1

    Rating

    28 Oct 2019
    Staff was great! But the rooms are much smaller than expected. Shower and toilet facilities are old and out dated. It is a party hostel with loud music all night long. for a Stag / hens this could be great, not at all ideal for a work / school trip.
    Norway, Mixed Group, 25-30
  • 3.4

    Rating

    28 Oct 2019
    Toilets and bed were dirty. Someone had stolen my suitcase, when I told at the reception, the two guys laughed of me. Worst experience ever
    Italy, Male, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Common Room
  • Elevator
  • Hot Showers
  • Jobs Board
  • Key Card Access
  • Meeting Rooms
  • Safe Deposit Box
  • Security Lockers
  • Towels Not Included
  • Washing Machine
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Express check-in / out
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Restaurant
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Foosball
  • Games Room
  • Nightclub
  • Pool Table
  • Wi-Fi


Awards

Nominations

  • 2015

    Worldwide Extra Large Hostel

View all Award Winners

Generator London says

Hostelworld guests have said Generator Hostel London is a clean, secure, 'well-organised hostel with good and professional staff'. We like their 'lively and atmospheric' bar, which travellers tell us is 'a great place to hang out a bit and have a beer while meeting nice people from around the globe'. Our users say this hostel is 'only three minutes' walk to Russell [Square] Underground Station, six minutes to King's Cross Station [and] three minutes to buses'.

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