Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description

Generator Madrid is a 5 story building with a 3 story ‘attico’ (approximately 6161.01 m2 in total) located at the corner of Calle San Silva and Calle San Bernardo, right off of the bustling Grand Via. The building is triangular in shape and was originally built in 1930 for residential use. After the Spanish Civil War ended, the area became much more commercially oriented, and the building was transformed into a parking lot with a gas station on the main level. The area has several representative buildings of the different times, with great historical and cultural value.

We are located in one of the best areas of Madrid, right near to some of the most renowned landmarks and attractions of the city such as Templo de Debod, Parque del Retiro and Puerta de Alcala, amongst other interesting attractions that you can visit in Madrid.

We have several types of rooms in order to satisfy the needs of our guests and travellers. In this sense, we have both private and shared both accommodation options that will make the stay of our guests and travellers wonderful. On top of that, we have several common areas where the guests and travellers can get together and exchange past experiences and future plans.

You want to be spending time exploring the city, not waiting for pasta to boil! We might not have a food preparation space, however we have a restaurant and café that will cater to your every needs!

Generator Madrid Policies and Conditions:

Cancellation policy: 24h before arrival.
In case of no show or late cancellation, the total amount of the full booking will be charged unless the property is informed of late arrival by the guest.

Check in from 14:00.
Check out before 10:00 .

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.

Taxes included.
Breakfast not included.


The reception service is open 24 hours per day.
No curfew.
We do not accept customers younger than 18 years of age.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
The maximum period of stay is 14 days.
Please be advised that we do not offer food preparation facilities as we have a café and restaurant in the building.
All external food and drinks are prohibited as our delicious treats are all you will need! View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.5

  • Security 9.2

  • Location 9.6

  • Staff 8.7

  • Atmosphere 8.3

  • Cleanliness 9.2

  • Facilities 8.8

Latest Reviews

  • 10.0


    08 Apr 2019
    Simply put, an easy, clean, good value for money hostel. Location is great and staff were kind.
    Australia, Female, 25-30
  • 10.0


    26 Mar 2019
    Had the friendliest atmosphere and staff. Location was perfect. It's like a home away from home
    Bulgaria, Male, 18-24
  • 9.7


    18 Mar 2019
    Very clean and comfortable stay. We loved the infrastructure and location of the hostel.
    Brazil, Male, 18-24
  • 9.4


    05 Apr 2019
    If you’ve stayed at a Generator Hostel before then this will meet your expectations. If you haven’t, this brand of hostels focuses on the aesthetic of the place and on being very easy for English speakers to use, but as a result is more expensive than other hostels. The towel rental was €5, and the cafe has dishes in the €10-15 range. If you are willing to hunt a bit you can pretty easily find higher quality food at a lower price.
    USA, Male, 31-40
  • 9.4


    24 Mar 2019
    One of the best hostels I have ever stayed in! Overall very clean, safe and friendly! The terrace was beautiful as well. Breakfast wasn't included unfortunately and you had to pay to store your bags though. But other than that a great hostel!
    England, Female, 18-24
  • 9.1


    17 Mar 2019
    The hostel itself was super nice - great facilities! The space was lovely. However, I was really disappointed by the lack of common courtesy of other guests. The staff need to be clear about rules for polite usage of shared space. Guests in my room took phone calls in bed at full volume all night long. The guest in the bunk below me used his laptop the entire night. They chatted with one another at full volume. I slept from 8am to 9am and had a miserable stay, although the hostel itself is nice.
    USA, Female, 18-24
  • 8.6


    28 Mar 2019
    It is a great place but it feels more like a hotel than a hostel!
    Colombia, Male, 31-40
  • 8.6


    23 Mar 2019
    Nice hostel. Good location near Milano Centrale, but far from the city centre, takes about an hour to get to il Duomo walking. Good breakfast, it would have been nice to have some fruits, but either way was ok. The showers were not really clean.
    Argentina, Female, 25-30
  • 8.6


    20 Mar 2019
    Absolutely superb location, right off the Gran Via. However, slightly pricey and does not include a kitchen, or even an electric kettle in the room or anything. And no outside food allowed.
    Pakistan, Male, 25-30
  • 6.9


    13 Apr 2019
    Its ok ,but not has kitchen at all
    Egypt, Female, 25-30
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Breakfast Not Included
  • Elevator
  • Microwave
  • Outdoor Terrace
  • Security Lockers
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar
  • Restaurant