Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation Penalty
- From confirmation: 25% of the stay to be charged
- 30 Days out: 90% of the stay to be charged
- 7 Days out: 100% of the stay to be charged

No show 100% of the stay to be charged

Additional Terms and Conditions

Deposit Due of the total booking value
- Upon confirmation: 25%
- 30 Days out: 75%

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Any inquiry not fitted above criteria, please do not hesitate to contact our team at groups.gemad@Staygenerator.com

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
8.9
  • Perfect Location
  • Marvellous Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Generator Madrid is a 5 story building with a 3 story ‘attico’ (approximately 6161.01 m2 in total) located at the corner of Calle San Silva and Calle San Bernardo, right off of the bustling Grand Via. The building is triangular in shape and was originally built in 1930 for residential use. After the Spanish Civil War ended, the area became much more commercially oriented, and the building was transformed into a parking lot with a gas station on the main level. The area has several representative buildings of the different times, with great historical and cultural value.

We are located in one of the best areas of Madrid, right near to some of the most renowned landmarks and attractions of the city such as Templo de Debod, Parque del Retiro and Puerta de Alcala, amongst other interesting attractions that you can visit in Madrid.

We have several types of rooms in order to satisfy the needs of our guests and travellers. In this sense, we have both private and shared both accommodation options that will make the stay of our guests and travellers wonderful. On top of that, we have several common areas where the guests and travellers can get together and exchange past experiences and future plans.

You want to be spending time exploring the city, not waiting for pasta to boil! We might not have a food preparation space, however we have a restaurant and café that will cater to your every needs!

Generator Madrid Policies and Conditions:

Cancellation policy: 24h before arrival.
In case of no show or late cancellation, the total amount of the full booking will be charged unless the property is informed of late arrival by the guest.

Check in from 14:00.
Check out before 10:00 .

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.

Taxes included.
Breakfast not included.

General:

The reception service is open 24 hours per day.
No curfew.
We do not accept customers younger than 18 years of age.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
The maximum period of stay is 14 days.
Please be advised that we do not offer food preparation facilities as we have a café and restaurant in the building.
All external food and drinks are prohibited as our delicious treats are all you will need! View House Rules

Overview

Welcome to five storeys of classic Spanish design at Generator Madrid, a cool refurbished 1930s building! Our rooftop terrace has its own bar and is the perfect spot for a cocktail while you admire the view. We also have common areas where you can meet fellow globe-trotters if you're looking for a companion to see the sights (make your first stop El Rastro, the city's oldest flea market). Come back to your room – they're all en-suite here – take a hot shower and grab a snack from our café before heading out to sample the nightlife.

Location

We're on the corner of Calle San Silva and Calle San Bernardo, just off Gran Vía (probably Madrid's most famous street). Getting here from Madrid–Barajas Airport takes around 40 minutes by metro. Take line 8 to Nuevos Ministerios then change to line 6, then line 2 and ride until Santo Domingo – we're a minute away on foot. One of Madrid's best treasures, Templo de Debod (a second-century Egyptian temple reassembled in Spain), is a 13-minute walk away.

Rooms and Dorms

We have private rooms, mixed dorms and female-only dorms all with free linen. To lighten your load for the flight, private rooms come with towels and you can hire them in all other rooms. Stash your backpack in your under-bed security locker (everything should fit in the large drawers). Bunks with reading lights mean you can snuggle down with a good novel even when everyone else is fast asleep.

Extras and activities

We have a great restaurant so just sit back, snap some Insta pics of our dishes and upload them using the free Wi-Fi. Need special access? We're wheelchair friendly and we also have an elevator to make getting around the hostel easy. Air con's on hand to keep you cool. Drop by our 24-hour reception for any tips on your way out to a night's clubbing at urban-music hotspot Shôko.

View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.4

  • Security 9.3

  • Location 9.5

  • Staff 8.7

  • Atmosphere 8.3

  • Cleanliness 9.2

  • Facilities 8.6


Latest Reviews

  • 10.0

    Superb

    15 Jun 2019
    This hybrid hostel\hotel offered what it intended, but I missed the hostel-like atmosphere. I regretted the absence of a usable kitchen since I prefer to cook my own dinners. Other than that, it had a lively atmosphere that catered to a young, hip, and stylish crowd.
    USA, Male, 41+
  • 10.0

    Superb

    14 Jun 2019
    After being in other hostels type accommodation all I can say that the Generator brand set a high standard. The hostel is set from the ground up for being a top quality hostel unlike so many other which are converted places. I have enjoyed the vibe, the amenities the location and the happy helpful staff.
    Australia, Male, 41+
  • 10.0

    Superb

    14 Jun 2019
    Awesome hostal, you can meet lot's of people really easy. Could be noisy at night due to party people lool
    Colombia, Male, 18-24
  • 10.0

    Superb

    05 Jun 2019
    This place was amazing! Has an awesome bar and rooftop and restaurant. Very cool gaming area and very secure. I would highly recommend this to anyone and don’t look at any other hostel. Generator was the best. Definitely coming back
    USA, Male, 18-24
  • 9.7

    Superb

    10 Jun 2019
    The generator was amazing for the price that you pay. It is very central to downtown Madrid and close to quite a few things. The rooms are very clean and comfortable. But because it is a very big hostel there is not much opportunity to get to know other people in the hostel. Otherwise it is a great place to stay for good value.
    Canada, Female, 25-30
  • 9.4

    Superb

    20 Jun 2019
    Don’t normally write reviews but this was perfect, everything about it. And I overslept passed checkout and they didn’t mind.
    England, Male, 25-30
  • 8.0

    Fabulous

    08 Jun 2019
    Everything was chic and uber cool in this hostel or more like hotel... The only problem I had was first they had the rooftop closed for a private party which was not mentioned, kids under 18 roaming around, and there was a couple in a single bed above my bunk so there were 5 people instead of 4. Upon complaining, the response tht I received was "what can i do? " as if it was my mistake. Staff was nice but had some attitude problems. All in all it was a nice experience but not super nice.
    India, Male, 25-30
  • 7.4

    Very Good

    07 Jun 2019
    Lovely place overall. I deeply enjoyed my time though my only gripe is they have these almost plastic wrappers on their mattresses which makes the beds themselves extremely hot
    Ireland, Male, 18-24
  • 6.6

    Good

    08 Jun 2019
    Was less than expected. You had to pay for everything, and it was not cheap for what you were getting. No free coffee, no kitchen to cook anything yourself, overpriced drinks and food they offered instead. Not the most social place to mingle. A ton of kids. This place is more for large groups or you just there to get in and out. Sharing a bathroom here, you can hear everything. If someone goes out drinking and is sick, you hear that all night.
    USA, Male, 31-40
  • 4.0

    Rating

    17 Jun 2019
    Rude lady receptionist with long curly hair. NOT helpful at all with any questions I had to ask her. I asked her if anything was open around Madrid as it was my first time travelling alone and to Madrid and needed help She shook her head and said sarcastically “ummm ITS CLOSED!?” Then she looked at a male colleague and rolled her eyes, making fun of me. I felt extremely uncomfortable and taken back. She was so rude! It is not a social hostel at all. Would not stay again!
    Australia, Female, 25-30
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Facilities

Free
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • Breakfast Not Included
  • Elevator
  • Microwave
  • Outdoor Terrace
  • Security Lockers
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar
  • Restaurant


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