Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Business Trip, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Grafton House Accommodation

Book more than 7 days in advance for Free Cancellation.
  • Great Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

Grafton House Backpackers is a new and ever changing hostel in Auckland central. We are situated just 5 minutes from the iconic K Rd and surrounded by the great suburbs of Newmarket, Mt Eden and Ponsonby. Having gone through major renovations this year even adding a new floor to our building for a large common area, reception, dining and large homely kitchen. Grafton House has a great team that can help you plan and book your trip or assist you with the essential information to start your gap year in New Zealand

Our hostel has great views of the city, Sky Tower, Rangitoto Volcano and across to the Hauraki Gulf. With free unlimited WiFi throughout the building, showers and toilets on every floor and an awesome chill out / BBQ area we are sure you will enjoy your stay with us.

Reception hours are 8am - 23:30pm View House Rules

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Reviews & Ratings

  • Value For Money 8.3

  • Security 8.3

  • Location 7.9

  • Staff 8.8

  • Atmosphere 7.3

  • Cleanliness 7.3

  • Facilities 7.7

Latest Reviews

  • 8.6


    28 Sep 2019
    It's a nice hostel to stay. 15/20min walk to the CBD. The kitchen is a bit small but it's well equipped. It generally offers a good price too.
    Italy, Male, 31-40
  • 8.0


    31 Oct 2019
    I had an overall good stay at Grafton House. They were very accommodating to my late arrival and the staff was generally friendly. The location is hard to beat and the beds are comfortable. However it felt a little run down and the windows did not open.
    USA, Female, 18-24
  • 7.7

    Very Good

    30 Aug 2019
    Cheap and Easy, staff were very quick to communicate
    New Zealand, Mixed Group, 18-24
  • 7.7

    Very Good

    25 Aug 2019
    We had a short stay at Grafton of only two nights. We checked into a room with a flashing light so we asked to move to a different one and the staff were really helpful and happy to help us out with this.
    England, Mixed Group, 18-24
  • 7.4

    Very Good

    03 Nov 2019
    I had a pleasant stay at grafton. Rooms were clean and had lots of light - housekeeping came round every day to clean bathrooms/bedrooms. Kitchen wasn’t amazing - I sae a couple of cockroaches but it’s to be expected, just make sure all food is covered. Atmosphere was pretty whack as it was full of long term/workers: Location was good, super close to K road and an easy walk to centre. If you’re looking for party this isn’t the place but would stay again for cheap and easy place to sleep!
    England, Female, 18-24
  • 7.4

    Very Good

    17 Aug 2019
    Good hostel overall, pretty clean and good facilities. The little deck outside is lovely. the only downfall was the matress. I dont think I've ever slept on such a horrible matress!!!!! Huge hole in the middle and big dip to the side. I considered sleeping on the floor, would have been more comfortable. Please change the matress in room 202 bottom bunk.
    England, Female, 18-24
  • 6.9


    14 Oct 2019
    This place is good if you’re planning to stay and work in auckland for a while. The hostel is kept super clean 24/7, kitchen has everything you need, plenty of toilets and showers. You have to pay extra for a locker which is annoying but not too much of a problem. Staff are fine, could be friendlier. Atmosphere is kind of non existent, a little boring for someone just passing through.
    England, Female, 18-24
  • 6.3


    01 Nov 2019
    It’s okay
    England, Female, 25-30
  • 6.3


    03 Sep 2019
    Showers were ok, but the room was without the window, no small light, no place to put stuff, just beds and no fresh air.
    Croatia, Female, 25-30
  • 4.3


    25 Oct 2019
    This hostel was dirty, they only had one washing machine and one dryer the staff were lovely but not good for long stays.
    England, Male, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Hot Showers
  • Meeting Rooms
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games