Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Grand Central Hostel Krakow

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Helpful Staff
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Property Description

Our hostel was created by travelers for travelers. Opened a year ago, it's become a unique and fun place, well known among tourists and companies involved in creating amazing opportunities for our guests.

Our team consists of a young, fun loving group of people, who appreciate their job and see the opportunity of working here as a life-changing adventure.


You can choose from a variety of rooms: from private 2 beds, 3 beds, or 4 bed rooms, to a spot in a 10 or 12 bed dorm.

Common areas, services and activities

We also offer shared but comfortable bathrooms, common areas and a well-equipped kitchen in case you want to cook for yourself. We take care of every detail: free Wi-Fi, 24-hour reception, excursions.

Our hostel can provide you with any information you need to have the best time in Krakow. Our cozy common room creates the perfect atmosphere for chilling out and meeting new people and when you want to experience something more - you can always join a Pub Crawl or one of the recommended tours!


Grand Central Hostel is a small, climatic place, located in the very city center of Krakow. Imagine that you can see the Barbican and Planty Park just from outside your window, get to the Main Square in 5 minutes and to the Main Train Station in just 3! We are in the very city center. Close to all the monuments, restaurants, cafes, bars, clubs, pubs and shops.

Why you should stay here ?

Our Hostel offers you variety of extra services, well-equipped kitchen and free Wi-Fi. We will show you the city, tell you what’s worth seeing, and where to eat well known local cuisine. You can book excursions and extra attractions with us. We’re here with you!

Grand Central Hostel Krakow Policies & Conditions:

Check in from 14:00
Check out before 11:30

Cancellation policy: 48 hours before arrival.
Payment upon arrival by cash, credit cards, debit cards. This property may pre-authorise your credit card.

Taxes not included - occupancy tax 2.0 PLN per person per night
Breakfast not included.

No curfew.
Pet friendly.
Non smoking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 6.2

  • Security 5.6

  • Location 9.4

  • Staff 6.7

  • Atmosphere 5.0

  • Cleanliness 4.4

  • Facilities 5.4

Latest Reviews

  • 8.6


    09 Jun 2019
    It was rather uncomfortable without being able to lock many of the doors, especially when the lockers weren't big enough but otherwise lovely area, good facilities, very clean and lovely staff!
    England, Female, 18-24
  • 7.4

    Very Good

    29 Jun 2019
    The rooms were very clean. The shower and bathrooms were uncomfortable. There were no locks on the doors to get into the shared bathroom and people could come in and out of the bathrooms while you were showering. There was a chain to keep the shower door closed but there was very little privacy. The whole hostel shares two bathrooms. Additionally, they charge you for holding your luggage.
    USA, Female, 18-24
  • 6.3


    07 Oct 2019
    The beds were pretty comfortable with outlets and lamps right by the bed, but the bathrooms were GROSS. There are two bathrooms, each with one toilet and two showers. The showers are just protected with a shower curtain and there’s no way to lock the bathroom door. The doors to the toilets lock but they were disgusting. Someone had thrown up all over one of them and no one had cleaned it all day. The bathroom situation completely negated the price point and I definitely wouldn’t stay here again.
    USA, Female, 18-24
  • 5.4


    07 Oct 2019
    Me and my friend stayed on the dormitory and it was terrible. It had a awful smell and it wasn't clean. The bathroom wasn't good too.
    Portugal, Female, 18-24
  • 4.9


    08 Dec 2019
    The staff here is literally unable to do anything. It took my two friends and I 30 minutes to check in because they were so incompetent. No security whatsoever so if you want security, this isn’t the place. The bathrooms are kind of really gross. I showered once and there was mold on the curtain and the privacy was almost non existent. The beds and stuff were fine but the staff, security and bathrooms were horrendous. Needless to say, I’m going to stay somewhere else next time.
    USA, Female, 18-24
  • 4.3


    07 Oct 2019
    Bathrooms were nasty. No changing area. Anyone can use toilet while you’re in shower. Thin liner for privacy, but the one in the shower I used was shredded. Many older people), but my flight was delayed and I didn’t get in until midnight. The beds aren’t pre-made, so I had to try to get a duvet cover on in the dark. Got yelled at by another guest for my flashlight bothering them, so just used jacket. Zero security. No front door key. Bedrooms dont lock. Locker didn't fit a backpack.
    USA, Female, 31-40
  • 4.3


    25 May 2019
    When I booked my stay, I was aware the place will be basic, dated with limited facilities. But was not aware that I will find it so filthy. Hygiene is appalling. Good location though.
    England, Male, 41+
  • 4.0


    24 Jul 2019
    To get in all you do is press the buzzer and you’re let in, the receptionist barely checks who’s entering, it could be anyone. No lock on rooms, personal lockers very small and some beds had to locker. Minimal security. Bedrooms were nice but bathrooms were awful. No privacy only a translucent dirty shower curtain, with no locks so anyone using the loo could come in due to being mixed gender. Bag storage was a cleaning cupboard with no lock. Documents never checked. Ok for 1 night, good location
    England, All Female Group, 18-24
  • 4.0


    11 Jun 2019
    Good location. However, kitchen and toilet/shower facilities were below par. The kitchen is extremely small, no room to cook anything. The layout of the toilet/shower facilities means you have to walk through the common area to reach them and even once inside the showers, you have no privacy due to no locks on some showers. There is no private space to change due to fact the toilets adjoin the shower rooms. The cleanliness of the showers left a lot to be desired.
    England, All Female Group, 18-24
  • 2.9


    12 Mar 2020
    Don't waste your time and money in this place, it's all dirty, the bed and bed sheets, pillow, pillow cover, bathroom, noisy people all over the place until 5am, no privacy in the bathroom, they buzzed in whoever rang the bell door, my husband even told the guy in the reception but he was totally ignored. We booked for two days in here we had to stay somewhere else
    USA, Couple, 31-40
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  • Free City Maps
  • Free WiFi
  • Linen Included
  • Adaptors
  • Bicycle Parking
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Meeting Rooms
  • Microwave
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Meals Available
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Wi-Fi