Group Booking Terms and Conditions
Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking
General Group Booking Terms
By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.
- In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
- The booking deposit is non-refundable.
- Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
- Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
- Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
- It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
- Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
Cancellation / No Show & Reduction in Numbers Policy
Cancellation before 3 days of arrival free of charge, in case later the 1 night charged. No show 100% of booking amount will be charged.
Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.
All units in the hotel are fitted with a flat-screen TV with satellite channels. Each room includes a private bathroom.
Chaktomouk Hall is 1.6 km from Grand Elevation Hotel, while Royal Palace Phnom Penh is 1.6 km from the property. Phnom Penh International Airport is 10 km away.
Property Policies & Conditions:
1. Cancellation policy: 3 days before arrival.
2. Check in from 14:00 to 23:00.
3. Check out before 13:00 noon.
4. Payment upon arrival by cash. Credit card is accepted.
5. Reception working hours: 24 hours.
6. No age restriction.
7. Taxes included.
8. Breakfast not included. View House Rules
- Free City Maps
- Free Internet Access
- Free WiFi
- Towels Included
- Air Conditioning
- Breakfast Not Included
- Cable TV
- Card Phones
- Cots Available
- Hair Dryers
- Hot Tub
- Iron / Ironing Board
- Key Card Access
- Reading Light
- Safe Deposit Box
- 24 Hour Reception
- 24 Hour Security
- Airport Transfers
- Bicycle Hire
- Business Centre
- Direct Dial Telephone
- Internet Access
- Late check-out
- Luggage Storage
- Postal Service
- Reception (limited hours)
- Tours/Travel Desk
- Wake-up calls
- Meals Available
- Tea & Coffee Making Facilities
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