Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation before 3 days of arrival free of charge, in case later the 1 night charged. No show 100% of booking amount will be charged.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
7.5
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Grand Elevation Hotel is situated in Phnom Penh and features a shared lounge. Popular points of interest nearby include Aeon Mall and Diamond Island Convention and Exhibition Center. The accommodation features a 24-hour front desk, airport transfers, a business centre and free WiFi.

All units in the hotel are fitted with a flat-screen TV with satellite channels. Each room includes a private bathroom.
Chaktomouk Hall is 1.6 km from Grand Elevation Hotel, while Royal Palace Phnom Penh is 1.6 km from the property. Phnom Penh International Airport is 10 km away.

Property Policies & Conditions:

1. Cancellation policy: 3 days before arrival.
2. Check in from 14:00 to 23:00.
3. Check out before 13:00 noon.
4. Payment upon arrival by cash. Credit card is accepted.
5. Reception working hours: 24 hours.
6. No age restriction.
7. Taxes included.
8. Breakfast not included. View House Rules

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Reviews & Ratings

7.5
  • Value For Money 6.0

  • Security 9.5

  • Location 9.0

  • Staff 8.0

  • Atmosphere 5.5

  • Cleanliness 8.5

  • Facilities 6.0


Latest Reviews

  • 10.0

    Superb

    16 Nov 2018
    This has got to be the best hotel I've ever stayed in my whole life. Plus the staff are exceptionally good to their customers.
    England, Couple, 31-40
  • 6.6

    Good

    08 Dec 2018
    Me and my partner were crammed into this little cell of a room like chicken into a cage. I could hear the kitchen staff joke about us. That’s how small the room was. To top it all off, there was zero windowage. It really f*cked with my chi. I slept in due to the lack of light stimulation causing me to miss exploring most of the city. Because I didn’t wake up as I should wake up with natural light (because it makes you wake up), I felt like a total zombie all day since I didn’t wake up naturally.
    New Zealand, Couple, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Towels Included
General
  • Air Conditioning
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Cots Available
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Tub
  • Iron / Ironing Board
  • Key Card Access
  • Parking
  • Reading Light
  • Safe Deposit Box
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Business Centre
  • Direct Dial Telephone
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Bar
  • Café
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities


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