Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Gran Hostal is totally brand new!! It is focused on international and flashpacker traveler, at the hostel you will find private and double rooms, but dorms for all your friends too. All of them have WiFi internet connection, personal night lamp and plug in for charge your gadgets.

Grand Hostal has a huge common area with pool, sun-lounge with hammocks and sun-tanned beds. But also space to play soccer, volley ball or water polo. We are located on the 20th Avenue between 4th & 6th Streets. We are only 4 streets or 5 mins walking straight to bus Station ADO, Wal-mart and the best clubs in Playa del Carmen!!
Of course, the beach is only 5 mins or 4 streets walking!. Definitely the best location in town!

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Reviews & Ratings

  • Value For Money 8.3

  • Security 9.1

  • Location 9.4

  • Staff 9.7

  • Atmosphere 8.6

  • Cleanliness 8.9

  • Facilities 8.9


Latest Reviews

  • 8.9

    Fabulous

    10 Nov 2018
    Perfect if you need a quick stopover in Playa. Not really a ‘backpacker’ place but it has everything you need.
    Australia, Male, 25-30
  • 8.6

    Fabulous

    17 Mar 2018
    Quiet hostel close to 5th Ave, very clean, friendly staff.
    USA, Female, 31-40
  • 6.6

    Good

    06 Sep 2018
    Location is good, facility is good but the beds are awful and the rooms felt really cramped. Yes there were lockers in the room but it takes so much room that you don't know where to leave your backpack. AC was blowing so stong at night that it was too cold to have a good sleep. Bring a bkanket. There were also people who work in Playa sleeping in room so not a traveler feel in the hostel. I was only there for a night but I would not stay there again.
    France, Male, 31-40
  • 5.1

    Rating

    31 Jan 2018
    Only Mexican people. There was no social life there. Cold water in the shower. The looker was rust in the bottom, so all my stuff have marks on it
    Denmark, Male, 31-40
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Facilities

Free
  • Free Breakfast
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Hot Showers
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
Services
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games

Policies

  • Credit Cards Accepted
  • No Curfew
  • Taxes Not Included

Things to Note

Please Note:
Check in time: 14 PM
Check out time: 11AM


Breakfast Included.
Taxes Included.


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