Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation policy:
The booking is cancellabel free of charge, up until 42 days before the arrival day.
The amount to be paid for the later cancellation will be:
41 to 28 days before the arrival: 20% of the total sum
27 to 14 days before the arrival: 50% of the total sum
13 to 07 days before arrival: 70% of the totel sum
06 to 01 days before arrival: 80% of the total sum

Payment: 200,00 € non refundable deposit after confirmation. Rest amount 4 Weeks before arrival.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Grand Hostel Berlin Urban

Book more than 3 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Grand Hostel Berlin Urban - The place to stay in trendy 'Kreuzkölln'. If you want to experience Berlin from a local point of view then this is the place for you! Check out the alternative vibe of Berlin in our great location directly at Hermannplatz!

Hungry? Berlin is the new European food capital and around every corner you can discover all kinds of international restaurants which make 'Kreuzkölln' unique.

Public transportation friendly? The Hostel is located at the central square „Hermannplatz“, a big public transportation hub in the City: the underground lines U7 and U8 and the busses M41 and M29 connect you with all the most important parts of the city.
From the Hostel you can reach the airpors in 35 minutes, the central train station in 20 minutes and the central bus station in 30 minutes.

History and culture? Alexanderplatz, Brandenburg Gate, Museums Island and all the main touristic attractions are easily reachable by public transport with the U-Train and busses on our doorstep.

Fun? All the most important nightlife attractions in Kreuzberg and Neukölln, such as bars, coffee shops and clubs, are within walking distance from the doorstep.

Atmosphere? Join our activities and get in touch with other travelers, e.g. on our outdoor terrace

You want to relax? All our rooms are equipped with free Wi-Fi and private bathrooms. Furthermore, all single and double bed rooms have television.
Each dormitory bed comes with a personal electricity socket, reading light and security locker.

Why us? What makes us, the Grand Hostel Berlin special is our 'Grand-Service’: personal welcome introduction to the city with the city map, insider-tips, 24/7 concierge-service and all the information you need for making your stay Grand!

Our services and facilities:
-highest hygiene, safety and security standards
-air conditioning in all rooms
-free and fast Wi-Fi
-free luggage storage
-hairdryers in all bathrooms
-delicious breakfast
-outside garden
-computer, printer, padlocks & towels
-late check out (€6)
-and: best multilingual staff you can rely on View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.3

  • Security 9.0

  • Location 8.6

  • Staff 9.1

  • Atmosphere 7.5

  • Cleanliness 8.9

  • Facilities 8.2

Latest Reviews

  • 9.1


    30 Sep 2022
    This was my most comfortable stay. Felt like a hotel. The facilities were clean, tidy and quiet. Cleaning services visited my room every day. Breakfast service was good and had a lot of variety. However the price was 10 euros. The only caveat is that there wasn’t much of a social atmosphere.
    USA, Male, 31-40
  • 9.1


    02 Aug 2022
    Nice Hostel to stay in. Good Facilities.
    England, Male, 18-24
  • 9.1


    26 Jul 2022
    NOT a party hostel/a social hostel, more like a hotel. However, sometimes you just need a break and this hostel/hotel is perfect for that. Only con is they’re on a busy/loud street. Otherwise, very clean and good value.
    USA, Male, 18-24
  • 8.9


    09 Aug 2022
    Nice place to stay if you’re in Berlin a few days. Not much of a common area, but the rooms have seating areas so you can still meet people in there. The area around the hostel is eh, but the metro is right there and Berlin’s U-Bahn is so good you can be in the city center in 20 minutes no matter the time of day. Also lockers are n out big enough to hold a standard backpack, and the rooms feel a bit cramped (I would always hit my head on the roof while climbing up to the top bunk). Overall a decent place to stay.
    USA, Male, 18-24
  • 8.9


    26 Jul 2022
    I only needed a bed to stay for one night. I arrived late and checked out the next morning, so I can’t speak much to the general location or atmosphere but the bed was comfy! Good facilities as well. I just wish the beds had curtains around them for privacy.
    Canada, Female, 25-30
  • 8.6


    06 Aug 2022
    There was a hidden cost of about 10 euros for sheets which we didn’t anticipate, which is always frustrating. Why not just include it in the overall price? Otherwise, good.
    England, Couple, 25-30
  • 7.1

    Very Good

    18 Aug 2022
    Room was nice and comfortable, the bathroom was decently sized though the shower stall was disproportionately small. Staff were nice enough, though the breakfast "buffet" is definitely not worth the money unless you eat A LOT of toast/cereal. The location is really close to the U7/8 and there's some cheap food options, but the area is a bit rundown and dirty. I stayed for a week and they didn't clean my bed once, which compared to other similarly priced hostels I've stayed at feels VERY cheap.
    Macau China, Male, 18-24
  • 5.4


    12 Sep 2022
    Very disappointed from this hostel. I came back to the hostel at about 3am to go to sleep and there was someone in my bed along with all the other beds. I went to the reception and they informed me that they overbooked the room and there were no other beds available. They then directed me to go to another hostel 4 bahn stations away at 4am where I could find a bed. I wouldn’t be as upset if I was offered some sort of reimbursement but I was not even after sending an email explaining my situation.
    USA, Male, 25-30
  • 5.4


    29 Aug 2022
    The staff only told me after I had paid that I would have to move twice during a 4-night stay. They miscommunicated within their team, and when I finally asked to cancel so I could change hostels they refused. Really not a good customer service experience. Nice rooms though!
    Canada, Male, 25-30
  • 5.1


    26 Jul 2022
    After prepayment on website and email confirmation with the remaining amount to pay at our arrival, we were asked for about 6€ extra for 'clean bedsheets' each. Shouldn't that be included in the price? Does the hostel offer beds without bedsheets? We were given no choice, and although it is written somewhere on the web, I find ridiculous to pay this fee as something extra. Also, NO towels were provided with the bedsheets' fee. Staff was okay. Regarding cleaning, I found trash under my bed.
    Spain, Female, 31-40
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Adaptors
  • Air Conditioning
  • BBQ
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Dryer
  • Elevator
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Safe Deposit Box
  • Security Lockers
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Vending Machines