Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Grand Hostel Coconut

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Located in the center of Milan, a few minutes walk from the central station, from Corso Buenos Aires (one of the main shopping streets), from the pleasant public gardens of Porta Venezia and convenient to quickly reach the airports and all the most interesting places of the city .
Equipped with all comforts, it offers a beautiful garden, terrace, bar, large common rooms, ballroom, reading room and kitchen equipped for all needs.
It has spacious and bright rooms, well furnished and each has a private bathroom with shower.
Breakfast, included in the price, also includes fresh fruit, juices and brioches. It stands out in the panorama of city hostels for the care and elegance of the furnishings.

-Feel safe: you’ll be provided a big individual locker
-Feel comfortable: we borrow hair dryer and provide sheets and towels
-Please respect the timetible: check in from 4pm to 11.30pm and check
out before 12pm
-You can drop your luggage before 12pm and collect it after 4pm for
check in
-Feel free: luggage can be left until 7pm after check out
-Note: italian socket may be different, we provide universal adaptor
for only 3€
-Advice: In summer time remember to bring mosquito repellent
-We love to party: ear plugs might be useful specially on the weekend

Coconut Hostel conditions and policies

Cancellation policy: 48 h before arrival.
Check in from 4pm to 11,30pm
Check out before 12pm
Payment upon arrival by cash, credit cards, debit cards.
The property may pre-authorise the card
Guests more than 30 years old must pay the city tax (2€/night) all other taxes are included
Breakfast included.
We have 24h bar. Forbidden to bring alcohol from outside.

Reception from 8am to 00am
No curfew.
Non smoking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.3

  • Security 8.9

  • Location 8.8

  • Staff 8.7

  • Atmosphere 8.2

  • Cleanliness 8.7

  • Facilities 8.2

Latest Reviews

  • 10.0


    24 Jul 2019
    Super nice hostel! Really liked the old school type vibe with the books and charming places to sit down and relax. Air conditioning did the work, comfy beds, didn’t notice any noise. Best breakfast I’ve had in any hostel by far! The homemade pancakes with the banana was so yummy. Staff is very welcoming and cool as well. Highly recommend
    Norway, Male, 18-24
  • 9.7


    09 Aug 2019
    A really stylish place with nice ensuit bathrooms and huge integrated lockers in the dorms. It's in a good area, only round the corner from a metro station. They make a good breakfast and the staff were great, especially Vanessa.
    Scotland, Couple, 18-24
  • 9.7


    08 Aug 2019
    Great place. Comfy beds in shared dorm curtains to beds nice touch. Private light & power socket too. A/C in room. Insect mesh on windows a def plus for me! Good size locker under bed. Clean toilet and bath.and kitchen. Shared between 6.Good location. Small kitchen in basement . Use of fridge cooker. No microwave. Great staff! decor great. Breakfast a calm, social affair. Social lounge area. Def recommend you to stay as close to shops and transport. Ring the doorbell! It's not key code!
    England, Female, 41+
  • 9.7


    08 Aug 2019
    This is an outstanding hostel! The rooms are clean, the bathrooms are lovely, the beds are comfy (and supported on rubber bars, to prevent bedbugs), the breakfast is good, and the atmosphere is great. I felt really comfortable amongst the other guests and had a great time making new friends. I also can't give enough praise for how wonderful the staff is - the woman who was working during my stay was friendly, funny, informative, and even made me pancakes!
    USA, Female, 18-24
  • 8.9


    05 Aug 2019
    GIVE VANESSA A RAISE! She made our stay 100 times better -- she was attentive, responsible, respectful. All the must-haves. But more valuably, she was energetic, joyful, hilarious, thoughtful... and so much more! We laughed so much with her, she encouraged guests to make friends just by being her normal social self, and she made INCREDIBLE pancakes for us. Our biggest downside was the AC not being on, and us not being told about having to ask to turn it on (we didn't check in with Vanessa).
    USA, Couple, 25-30
  • 8.3


    06 Aug 2019
    Positives: Great breakfast, very helpful staff, cute atmosphere. I love the privacy curtains in each room, and the beds were reasonably comfortable. I found it to be incredibly quiet (Tuesday evening). Location was very close to the subway and central rail station, and about a 15-20 minute walk from the main touristy areas (Duomo, etc) Negatives: VERY hot at night. They shut down from 12-4 so if you arrive early, no one will be there. Also, our bathrooms had no sinks, which is less than ideal.
    USA, Female, 31-40
  • 8.0


    08 Aug 2019
    i stayed here for one night on my way to slovenia and it was quite idiosyncratic, didnt really get a feel for the vibe because i arrived at about 10pm (and the receptionist took an inordinately long time to check me in), but the dorm had plenty of space and decent bathroom/shower. there was a leak in the ceiling but i just put on earplugs to ignore the dripping noise. highlight of my short stay was the free breakfast with good coffee and homemade pancakes.
    Australia, Female, 18-24
  • 7.7

    Very Good

    24 Jul 2019
    Clean, friendly and easy. Wasn’t much of a crowd when I was there but was perfect for one night in Milan
    USA, Male, 25-30
  • 7.1

    Very Good

    08 Aug 2019
    Staff was kind, location is good. Room was very hot, no a/c, no ventilation at all.
    Netherlands, Male, 25-30
  • 2.0


    01 Aug 2019
    S***M. We had booked one night at the Coconut hostel. We specified we would arrive late (10-11pm). Upon our arrival at 11pm after a long journey, the hostel staff advised us they did not have a room for us. They said they could send us to a filiale hostel called Koala. As it was late we had no other choice but go there. The hostel was terrible. A huge downgrade from Coconut. No AC (probably 40 degrees in the bedroom), unhelpful staff, bed bugs. Our night literally turned into a nightmare.
    France, Couple, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Security Lockers
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • DVD's
  • Nightclub
  • Wi-Fi