Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Flexible - 2 days
The client can cancel the reservation free of charge up to 2 days before the arrival date. The client will have to pay the total price if he cancels during the 2 days before the arrival date.
The customer will have to pay in advance the total price at any time.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Great Hostels

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Excellent Cleanliness
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Property Description

At Great Hostels you will Experience Great Moments with other travellers, get involved in Social Activities, Gardens and hammocks. ! Free Cocktails on Saturdays at 22:30 (Canelazos); Movie Nights on Sundays and we invite the popcorn!

Have fun at the meeting point, you will find a collection of classic movies, Big Smart TV, Guides & Books for change, cosy lounge & living rooms, lots of table games, Pool Table, Internet access, Wi-Fi, social activities.
You will enjoy good music, cocktails, tasty food, homemade cakes and jams - not to be missed!
Rest in the spacious and comfortable rooms and Gardens
For those who like to make their own food we have a fully equipped kitchen open all day.
You will always find the staff ready to help you. We are onsite to help you with any issues and to enjoy the great atmosphere together.
Our Hostel provides information and many recommendations about restaurants, regional markets, main attractions and touristic activities.
We will help you find the best tours in the region such as Jungle, Rafting, Canyoning, Canopy, Climbing, Parapenting, Biking, Trekkings.
Set up in unique buildings with all the features you are looking for. A large thatched cabin painted in red, full of character, transformed into reception and common area, surrounded by gardens & hammocks. Spacious guest kitchen with an amazing look.
Two four beds rooms with big lockers, rack, desk and chairs, large beds, 4 five bed bedrooms, all of them with private bathrooms and balconies also giving you a wide view of the mountains and the famous waterfall.

What makes the hostel unique is that each room has a marvellous hand-painted ceiling and mural by Michaela Steinhauser. There is the room which has the deep, swirling Tsunami; another room which features the scorching desert of Dalil; a third room which offers a view of the mysterious and relaxing Calypso island; or the room that depicts the holy, powerful mountain of Olympus and its gods and goddesses. The other rooms offer a delightful portrayal of nature, such as the bright field of Girasoles, a wonderfully captured Sunset, the butterfly and geisha Papillon room, and the glowing Vanilla Sky. View House Rules

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Reviews & Ratings

  • Value For Money 6.0

  • Security 10.0

  • Location 10.0

  • Staff 2.0

  • Atmosphere 4.0

  • Cleanliness 8.0

  • Facilities 6.0

Latest Reviews

  • 10.0


    22 Nov 2019
    Excellent stay, staff were friendly and supportive of our lack of Spanish. Very helpful when I got an ear infection and needed a doctor. Cheap dinner, lots of bonuses and a kitchen to cook for yourself if you’d like. Great laundry service and clean. We really enjoyed our stay!
    USA, Female, 31-40
  • 9.7


    16 Dec 2019
    We absolutely enjoyed our quaint stay here! The common room and bedrooms are spacious, and the hostel itself was kept clean. I enjoyed the hammocks and free breakfast/dinner. Staff were all extremely friendly and helpful as well. Banos is extremely walkable, and the hostel is located in a quiet corner of the city (though it does get loud with dogs barking at all hours). Thank you for a wonderful stay!
    USA, Female, 18-24
  • 8.9


    23 Nov 2019
    Wish they had a big table everyone could sit at in communal space, only tables of 4 people max but still social atmosphere!
    USA, Female, 18-24
  • 8.6


    08 Feb 2020
    Chill place, slightly off to the side of the main town but nothing is very far plus staff were helpful with directions. Liked the breakfast and the option to pay for extras. The food in the evenings was great too, unfortunately we didn’t get to try any of the cake. Enjoyed the selection of games and it was funny watching the locals come to do kareoke one evening. Downside was the single tiny bathroom for 12 people to share and the lack of decent lockers. Good for animal lovers - 2 dogs, 1 cat.
    England, Couple, 25-30
  • 8.3


    28 Dec 2019
    Apparently this hostel has a great social scene but on the weekend I was there it was dead. That being said, hostel is nice and clean! The staff is helpful and breakfast is decent for hostel standards. The hostel is about 3 blocks away from the main plaza! I would stay there again if I go to los Baños.
    USA, Male, 31-40
  • 6.9


    10 Feb 2020
    I had a nice stay, but I was trying to get some work done and the wifi was abysmal. It kept shutting down and cutting in and out. I had to switch hostels because it was so bad.
    USA, Male, 31-40
  • 6.9


    21 Nov 2019
    We had the private room which was really lovely! Lots of space, clean and our own bathroom which is so nice for a change from shared all the time. unfortunately the staff here are very rude and unhelpful, a few times I would be asking them for something and they would look at eachother, laugh and start talking in Spanish really fast which I didn't know what they were saying. Not a nice thing to go through. And the whole atmosphere of the place wasn't the best so we stayed in our to when there
    England, Couple, 25-30
  • 6.6


    09 Jun 2021
    It felt like I was just one more person staying there and the front desk person had no sense of politeness and welcoming, they don't accept credit cards only cash in which after a long bus ride of several hours I had to go to the nearest ATM in the city to come back and pay for my stay, in addition to that, wrong information by the same individual was provided for a tour and to top it off, they charge for filling your empty bottle with TAP WATER unbelievable! I do not recommend staying here.
    USA, Male, 31-40
  • 6.6


    15 Jan 2020
    The dorm of 5 are super small room and when it’s full, it’s become very warm. Theirs only one or maybe two electrics outlets for the whole room which make charging your phone a bit of a challenge. On my last night, they switch me for a different room. They first give me a crowded room while the hostel was almost empty. Very unprofessional that they were more announcing me that I had to switch room for accommodating a bigger group. They never offer me a better option and I had to argue to get
    Canada, Male, 25-30
  • 6.0


    08 Nov 2019
    Fine for backpackers as it has a big common area and offers food and drink as well as offering additional activities. There were a few things about staying at this hostel that were annoying. Firstly, charging 50c for filtered water bottle refills is out of order. Secondly, they charge a returnable deposit and I think more needed to be said about this upfront. Finally, myself and a friend got sick staying here and we noticed one staff member was also sick and so personal hygiene is poor.
    England, Female, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Children's Play Area
  • Common Room
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hot Showers
  • Jobs Board
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • 24 Hour Reception
  • Airport Transfers
  • Bicycle Hire
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Internet café
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Foosball
  • Games Room
  • Pool Table
  • Wi-Fi