Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

BazBus stop.
The Green Elephant - friendly, personal and experienced in travel - is in the student and academic area of Observatory.

Closest Hostel to Groote Schuur Hospital and near the University of Cape Town.

We consistently have the friendliest staff around to help you experience Cape Town the best way you can and make memories that will last a lifetime.

The facilities include 3 houses that cater to every kind of budget traveler, internet access, a tour desk, a fully functional bar, but most importantly a great friendly home to travelers since 1994.

We have single, double and en-suite rooms, five dorms and camping grounds. The dorms are SPACIOUS and social areas HUGE.

Being situated in the vibrant suburb of observatory means that just down the road there are pubs and restaurants that offer specials on various nights and you can find a wide range of food, from Mexican to Chinese. We also provide security escorts after dark for extra measure. We are also situated approximately 10 minutes from the city and cinemas, malls and sports grounds aren't far off either.

We are here to enjoy ourselves too, so join us when we go diving, beaching, sea kayaking, hiking or just out partying!

We are friendly and efficient, so will reply quickly to queries. We use all our travel experience to help you get the most out of your SA holiday. Our tour booking website gives large discounts to pre-booked tours with secure payments for peace of mind.

We also prepare home cooked meals in our pizza oven, on our braai or the traditional Potjie and skottel!

We would love to have you stay with us!

Please be advised the credit card will be pre-authorized before arrival. If the card is not valid, the customer will be contacted by email to provide the details of another credit card, in order to guarantee their booking. Failure to provide it might result in the cancellation of the booking. View House Rules

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Reviews & Ratings

  • Value For Money 7.0

  • Security 10.0

  • Location 8.0

  • Staff 10.0

  • Atmosphere 9.0

  • Cleanliness 8.0

  • Facilities 8.0

Latest Reviews

  • 9.7


    01 Oct 2017
    Great neighborhood, full of students and a fun mix of people. The hostel itself is wonderful. You meet a lot of interesting international travelers, as opposed to the downtown hostel we stayed in which had mostly young people who liked to party. The internet was decent for South Africa and it was fun to hang out in their big computer lounge. There is a pool, but I didn't see anyone swimming, but it wasn't very hot when we were there either. The free breakfast was quite hardy. And great staff.
    USA, Female, 31-40
  • 9.4


    05 Jan 2018
    Was a great hostel, it felt like a family even for my short stay. Thank you!
    USA, Female, 18-24
  • 9.4


    20 Apr 2017
    Had a lovely stay and the staff was very welcoming and helfpul. Edwina was an excellent host and helped me out with any questions I had.
    Romania, Male, 25-30
  • 9.1


    16 Nov 2017
    The Green Elephant consists of a main building with total three or four satellite buildings close by. Our room in one of the satellites was nice and clean, while the atmosphere at the main building was very nice and staff was very helpful. The location also feels very secure, with a lot of locks, a small safe (for documents etc.) in the room and even a guard to accompany you to the restaurants nearby.
    Netherlands, Male, 31-40
  • 8.9


    03 Feb 2018
    Had a good stay here, for a solo backpacker it was a little far away from everything, there is some restaurants close by though But a nice friendly hostel with friendly staff.
    England, Female, 25-30
  • 7.7

    Very Good

    30 Jan 2018
    Not a bad hostel I met some great people here. I was there for a few days whilst I found a flat close to UCT and if you’re looking for quiet and relaxed then it’s fine, but if you’re looking for any kind of party atmosphere then I’d probably suggest going elsewhere as playing music through speakers or instruments is discouraged after 8pm, which is to say they will make you stop. Water restrictions meant that I had some hygiene problems but not really the hostels fault. Overall not bad.
    England, Male, 25-30
  • 7.7

    Very Good

    26 Dec 2017
    I chose the hostel since it was the only reasonable hostel remaining over New Years. It’s situated out of the city center, although Observatory has some cool spots as well
    Germany, Male, 25-30
  • 7.7

    Very Good

    18 Dec 2017
    Nice place. Breakfast is included, but you have to be quick to get a proper meal. At 9'ish you'll only find cereal. Good reason to get up early though.
    Netherlands, Male, 25-30
  • 7.4

    Very Good

    02 Oct 2018
    It felt crowded, and they are bucket bathing because if the drought which is okay. Also the bathrooms were weirdly in a public spot near the laundry, that everyone could walk through. Just bad placement. I did like the location though obz is dope. Also the beds are terrible to get onto of lol and way to close to the ceiling the space in the 6 person was a tad bit much. It should have been 4.
    USA, Female, 18-24
  • 5.1


    08 Feb 2018
    Really bad atmosphere Didn't feel very welcome
    Belgium, Female, 31-40
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  • Free Breakfast
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • BBQ
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Vending Machines