Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Great Location
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Property Description

The dock by the water slowly fills with people doing their morning wake up routine, while coffee and breakfast with toast, jam and a wide range of fruits, waiting for the hungry travelers. Now the day can begin with a swim in the crystal clear water of the lagoon, or go for a tour to the best spots on the lake of seven colors by paddle-board.

While relaxing in one of the hammocks you can see where the lagoon got it's name. You also see the entrance to the pirate's channel, marked by an abandoned bar in the shape of a ship. As you go down by the pirate channel you will see mangroves along the edge as you float with the gentle current. When you return you can visit the old ruins used to defend from pirates. You can go for a 5 minute walk to the black cenote.
Wade out a few meters and look down into the abyss, then jump into it from fallen tree. Once you're hungry it's a quick to the plaza where you will find small locally owned stores to buy groceries for cooking or try the local cuisine. At the end of the day having BBQ with your fellow traveler. The hammocks and gazebos are great places to meet your neighbors in tents or dorms and make new friends.

After dark you can watch the stars with your new family and fall asleep in your tent as you watch the sky through the mesh. Or try a comfy bed in either a 5 or 4 bed dorm. Or a 4 person private room. With such an inspiring place you might find a forgotten love for writing, drawing, singing or meditation on the dock, while listening to the waves. Let the Green Monkey hostel inspire you, let yourself go.

Also with us you can book PADDLE BOARD tours, to visit the Bacalar lagoon and see the sunrise, Los Rápidos in Bacalar. We also make archaeological visits to the ruins of Dzibanche, Kinichná and Oxtankah. Visits to the beach of Xcalak, paddle in Xul-Ha.
You can book those tours when you arrive at the hostel, make a bank transfer or a previous deposit and save your place!

Green Monkey Bacalar Policies and Conditions:

Check in from 14:00 to 23:00 .
Check out before 11:00 .

Cancellation policy: 24 hours before arrival.
Payment upon arrival by cash.

Taxes not included.
Breakfast included.

No curfew.

Please note we don't offer hot water
No hot water View House Rules

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Reviews & Ratings

  • Value For Money 3.3

  • Security 4.7

  • Location 7.0

  • Staff 4.7

  • Atmosphere 5.0

  • Cleanliness 3.3

  • Facilities 4.3

Latest Reviews

  • 10.0


    18 Jun 2019
    A respectful and local place where everyone is friendly - only planned to stay two nights but extended on location. Takes me 15 seconds from my bed into the water. Unbeatable. Renting a kayak here is highly recommended, too!
    Germany, Male, 31-40
  • 9.4


    09 Nov 2019
    Very very good location. The pier was nice. The sunrise paddle tour was a very good one The stuff was very nice and a lot tips about Mexico and bacalar.
    Brazil, Female, 31-40
  • 8.3


    24 Jun 2019
    Mediocre dorms; expensive for what you get (overall) relative to other places in Mexico but I guess reasonable for Bacalar. There is no real common area and not much has been done to make this place feel vibrant and fun, but you are on the water. International volunteer staff is super friendly and cool, actually they are probably the best and most memorable part of my stay at Green Monkey :).
    USA, Female, 31-40
  • 8.0


    10 Jan 2020
    only complaint is lack of hot water for showers
    England, Male, 41+
  • 6.3


    30 Jan 2020
    The beds were not comfortable, small cold showers. Location is better on lake. Do the peddling which was awesome in the lake for sun rise.
    Afghanistan, Male, 25-30
  • 5.7


    01 Sep 2019
    The receptionist tried to charge the full price of the beds insisting that the customer pays 15% commission to website and the full amount of the beds at the hostel. This is fraud. I was sent an email by website the amount I expected to pay on arrival however she argued with me for a while until the owner told her to charge me what was stated on my email sent by you. I can imagine maybe other backpackers don’t check this and are being over charged.
    England, Female, 25-30
  • 5.1


    05 Oct 2019
    The staff was not very friendly and didn't offer much by way of explanation of breakfast or activities they offered or things to do in town. Room didn't have a screen on the window so couldn't open it without inviting mosquitos and without A/C, this made for a pretty stuffy/warm experience. After our stay, we researched other available hotels in the area and found others with A/C and hot water for the same price, so the Green Monkey does not seem to be a good value.
    USA, Male, 31-40
  • 3.1


    08 Jul 2019
    Staff is not nice at all. Didn’t want to help me get a taxi in the morning. The bathroom are really dirty and uncomfortable. Wasn’t worth the money. Wouldn’t go there again
    Israel, Female, 18-24
  • 2.0


    04 Feb 2020
    The worst experience ever!!! Unfortunately the yak hostel was booked out so I was forced to stay here. The room is so dirty and has a bad smell and so does the toilet. There is no cold water. I was placed right underneath the ac and there was no remote to switch it off. There is no social connection there that gets people involved and the place is a mess. I went to check out and the lady told me to go bring my bed linen so I did and she disappeared. I would not recommend this place at all!
    Australia, Male, 18-24
  • 2.0


    13 Oct 2019
    The smell all over the hostel was savorily bad
    USA, Male, 18-24
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  • Free Breakfast
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Common Room
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Security
  • Housekeeping
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar