Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

We are the first hostel to open in Cuenca, with capacity to accommodate more than 40 people in a exclusive location- a building from the end of the 19th century. We offer you different types of accommodation according to your needs: double rooms, family rooms with private bathroom or shared ones. But if you are looking for events, exhibitions or activities, tell us what you need.

Between two bridges, San Anton and Trinidad, and on the banks of the river Jucar ... a perfect environment to walk and enjoy nature, which in Cuenca merges with the city itself, and that will allow you to quickly access both the Center as to the old area on foot in a matter of steps. Apart from this romantic and embellished definition of our location, in practical terms, we are located in the center of the city of Cuenca. We are right in from of Plaza Trinidad. In addition, around 10-15 minutes walking from our location, you will be able to reach the most relevant landmarks of Cuenca such as las Casas Colgadas, el Obispado de Cuenca and Torre de Mangana, amongst other relevant monuments of the city. In addition, the old town is also reachable on foot for our location as well as the night club area.

We offer dorms for four, five or six people. In addition, since we are a hostel, we do take care carefully of the social aspects and details of the whole hostel perspective, which means that we have common and social areas where travellers can speak about past experiences, and in particular, share plans and ideas for the future.

Green River Hostel Policies and Conditions.

Cancellation policy: 72h before arrival.

Check in from 13h to 20h.
Check out before 11:00 .

Payment upon arrival by cash, credit cards, debit cards.

Taxes included.


During the week the reception is open from 08.15 to 20.30.
During the weekend, the reception is open from 08.15 to 20.30.

Nevertheless, it is possible to leave the luggage before the check in time, if it is necessary.
Green River Hostel reserves the right to charge an additional night in the stay if the room has not been left at the check out time.
No curfew. View House Rules

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Reviews & Ratings

  • Value For Money 9.7

  • Security 9.0

  • Location 9.3

  • Staff 9.7

  • Atmosphere 9.3

  • Cleanliness 9.7

  • Facilities 9.3

Latest Reviews

  • 10.0


    07 Oct 2020
    The hostel was amazing. If it had a cooktop it would have been perfect. The place was so well organised. Even down to the cutlery being all matching.
    Australia, Male, 41+
  • 10.0


    06 Mar 2020
    This was easily the nicest hostel I've ever stayed in! The rooms and facilities were clean and spacious and the staff were very friendly. In a great location and a really nice, chilled atmosphere. Breakfast included was a good bonus too.
    England, Female, 18-24
  • 10.0


    22 Feb 2020
    Very nice hostel. Clean rooms and bathrooms, central location, and accommodating staff.
    USA, Female, 25-30
  • 10.0


    13 Feb 2020
    Great place and well located
    USA, Male, 31-40
  • 9.7


    27 May 2022
    Great hostel in a lovely town, plus the free breakfast was nice
    England, Male, 18-24
  • 9.7


    16 Nov 2021
    Great place in Cuenca, highly recommend.
    Italy, Male, 41+
  • 9.7


    12 Oct 2021
    Family run hostel. Owners are very accommodating. One of the cleanest hostels I've stayed in. Very good deal if you stay in the shared rooms. There's plenty of space in the shared rooms and french doors that open to a small balcony, which is nice. Free simple breakfast in the morning (toast/cereal/coffee/muffins). A few shared spaces to hang out in. It's also within walking distance to the old part of the city, as well as within. I'd definitely stay again!
    USA, Male, 31-40
  • 9.4


    08 Sep 2021
    Loved staying here, the place is clean, spacious and really well-designed. Everything is well thought through to make your stay as comfortable as possible. Staff was helpful and friendly. Breakfast simple but nice to have it included in the price. Only thing is that the hostel didn't seem super social like a place to meet people. They didn't organize any activities (maybe bc of covid?)
    Netherlands, Female, 25-30
  • 9.1


    16 Jul 2021
    Loved the place. It's farely new. Friendly staff. Cameras for security in common areas. Breakfast is super basic
    India, Male, 25-30
  • 8.9


    04 Nov 2021
    Dorm spacious - could do with some seats in it. Lounge area and an outside area on first floor though .Plenty of plates etc in kitchen area. Bathrooms excellent. Re heating it was near freezing outside- they put it on for a couple of hours in the evening so you may find it a bit cold in the public areas but my dorm seemed very well insulated and remained warmer than the public area and it didnt get cold overnight. A very nice hostel which I would score over nine if it had a proper kitchen.
    Scotland, Male, 41+
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  • Free City Maps
  • Free WiFi
  • Linen Included
  • Bicycle Parking
  • Card Phones
  • Common Room
  • Cots Available
  • Dishwasher
  • Dryer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Reading Light
  • Towels Not Included
  • Washing Machine
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Games Room
  • Wi-Fi