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Group Booking Terms and Conditions

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General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Gstehaus Kaiserpassage

Book more than 7 days in advance for Free Cancellation.
7.8
  • Wonderful Location
  • Brilliant Staff
  • Awesome Cleanliness
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Property Description

Welcome to Gaestehaus Kaiserpassage
Our hostel is located directly in the heart of Karsruhe city.
You can reach in only a few minutes KIT, several shopping possibilities, bars, restaurants and of course the train stations.
Also the places of interest of Karlsruhe, like the castle, the marketplace with a pyramid and the public art gallery.
You'll find in our hostel 15 modern rooms. The rooms can be booked as private rooms or shared rooms.
We offer free, unlimeted wifi, a shared kitchen and a nice terrace.
If you have any question, write us about the contact form. We will answer you as quickly as possible.

We would be glad to welcome you as our guest.

Please note:

We have a 7 days cancellation policy
We accept Cash and Credit card (Visa, Mastercard) payment on arrival

Check In: Mo-Su : 14:00 until 19:00 (later on request)

Check Out: before 11:00 View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.4

  • Security 9.0

  • Location 8.8

  • Staff 7.4

  • Atmosphere 7.4

  • Cleanliness 7.6

  • Facilities 7.2


Latest Reviews

  • 9.7

    Superb

    25 Dec 2018
    Practical stay in the city center. at Kaiserpassage, close to the Aldi, and places to go out and have a drink. Spacious rooms.
    Belgium, Male, 41+
  • 9.1

    Superb

    11 Aug 2018
    Well located, good facilities, friendly and receptive staff.
    Spain, Male, 18-24
  • 6.9

    Good

    19 Apr 2019
    Make sure when you book a room., you put the arrival time after 8pm.
    New Zealand, Male, 18-24
  • 6.6

    Good

    30 Mar 2019
    The place is nice and well located. The rooms are secured and clean. Cannot complain about the place itself except some comments on the staff. No one is there till 10 am which is a problem for some people who want to check out (before 11 as the rules of the hostel says) and catch a plane or so. Second comment is lack of communication between the staff, when you talk to someone and the next day ask another guy it is expected that he might not know what you're talking about.
    Egypt, Male, 31-40
  • 6.6

    Good

    13 Dec 2018
    Booked a 4 bed dorm, but they put me in a 6 bed dorm instead as it was fully booked. I agreed on that as long as we stay max. 4 people in the room for both nights. However, in the second night we were 5 people... and I still had to pay the price for a 4 bed dorm not of a 6 bed dorm. Moreover, the bathrooms (shower as well as toilet) are all shared with male and there are clearly more male than female guests. Not cool!
    Germany, Female, 25-30
  • 6.6

    Good

    24 Sep 2018
    After finally finding the way into the building I was pleasantly surprised that everything was working via code and there were no keys needed anywhere. Many facilities, enough bathrooms, clean rooms with big windows, a bit expensive though.
    Germany, Male, 25-30
  • 5.7

    Rating

    04 Jun 2018
    never saw the people at reception, many written instructions not in english, not 24h reception so could be hard to check-in like in my case.
    Chile, Male, 31-40
  • 5.4

    Rating

    19 Apr 2019
    the surrounding area is very noisy, the noise continues to exist until later than 2:00 am. It is really annoying. I had to call the police because of the noise that people were making with singing and playing music till later than 03:00 am. The hostel has no sign from the outside, it is hard to find the building. But most annoying was the noises. Also, I was told that I am reserving a bed in a 4 bed room. But I was given a bed in a 6 bed room, and all the beds were full. I believe for this mon
    Germany, Male, 31-40
  • 5.4

    Rating

    20 Oct 2018
    So this is not a hostel. This is a bunch of overpriced bunk beds in a souless building, despite the fact it is a very nice central hip neighbourhood. No atmosphere, more like a socialistic airport cheap motel, seriously understaffed, no English signs, no common room, uncomfortable loud beds, no breakfast (even though you can get hostels in Oslo, Norway for a cheaper price - 30 euros for this is a robbery). Basically, people sleep and get the f... Outta there. Really sad
    Germany, Female, 25-30
  • 4.6

    Rating

    28 May 2018
    This place was very strange and unwelcoming. The main entrance was an elevator that didn't even work, so after figuring out that we had to go through the stairwell, we stood outside the door for an hour while nobody responded to the doorbell or picked up the phone. Finally right as I was about to cancel our booking, the most unwelcoming man you have ever met opened the door. He took us to the office and gave us our room keys - though by his attitude you would think it was actually killing him.
    USA, All Male Group, 18-24
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Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Cooker
  • Dryer
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
Services
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Late check-out
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Wi-Fi

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