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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation Fees:
Before 1 week prior to the arrival - 20%
Before 1 day prior to arrival - 100%
No show or late cancellation - 100%

Additional Terms and Conditions

Check-in - from 1500 hrs till 0000hrs (the midnight).
Check-out time is till 1000 hrs. (After 10.00am late check out fee will be charged)
Child policy - free of charge for below 2 years old child and has to be shared with parents. All other children should pay adult fee and they get a separate bed to sleep.
This property is self bed making and non-smoking. Cannot eat and drink inside the rooms, you should use the allocated place when eating and drinking.
No pets allowed.
No parking spaces, So we will guide you to a coin-parking. Parking charge is not included in the room charge.

Additional Info:

We accept any Group of tourists to our Guest House. Every Guest is considered as an adult. So the adult room charge is applied for each and every guest. All charges should be paid when check in.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
8.0
  • Wonderful Location
  • Superb Staff
  • Awesome Cleanliness
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Property Description

Guest House Matsukiso is a traditional Japanese Ryokan that welcomes the guests from all over the world. We provide comfortable accommodations to our guests with friendly English and Japanese speaking staff.

Matsukiso is situated at the heart of Beppu city (Kitahama Hotel Area), which is the hot spring capital of Japan and just walking distance to train station, bus stop, shopping malls, etc. We welcome any guest including young groups, couples and even families to stay close with Japanese culture.

Our style is self bed making and self cooking and for that we have provided necessary equipment for the guests. All the instructions are displayed in English, Japanese, Korean and Chinese. A staff member is available for your assistance every day, 24 hours.

You can choose Japanese style private rooms or shared dormitories with Japanese Style Futon beds and Bunk Beds.

You can feel the delight of your stay by soaking in the Beppu Hot Spring at property. The kitchen is ready to cook by yourself. You can enjoy by at the lobby watching TV or singing karaoke with friends.

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Reviews & Ratings

  • Value For Money 8.7

  • Security 8.7

  • Location 8.0

  • Staff 9.3

  • Atmosphere 7.3

  • Cleanliness 7.3

  • Facilities 6.7


Latest Reviews

  • 5.4

    Rating

    16 Oct 2018
    The hostel is basically converted from restaurant without considering appropriate facilities for a hostel. The photo showing the room is very good but on site its a different story. Facilities in the kitchen is not satisfactory. Users can only take bath at ground floor that is very inconvenient.
    Hong Kong, Couple, 41+
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Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Hot Tub
  • Iron / Ironing Board
  • Microwave
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
Services
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Internet café
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Wi-Fi

Policies

  • Child Friendly
  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Included

Things to Note

1. Cancellation Policy: 1 day before arrival.
2. Check in from 15:00 to 00:00.
3. Check out before 10:00.
4. Payment upon arrival by cash or credit card.
5. Taxes: 8% VAT included (Hot-spring tax not included).
6. Breakfast: not included.
7. No Curfew.
8. No smoking in rooms, but designated area is provided.
9. Reception Working Hours: from 08:00 to 10:00; from 15:00 to 00:00.


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