Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, Business Trip If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Guesthouse HetoGep

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

☆DIY Guest house open
Located at Nipponbashi near Namba center of Osaka.
Let’s enjoy cultural exchanges among the guests coming from various countries^^

You can reserve the room for four people. (usually, dormitory type)
Dormitory type means that you will share the room with other guest.
welcome to guesthouse!!
let's talking each other!! I'm looking forward to meeting you^^

Thank you for reading:)
if you have question please contact me^^
I'm looking forward to meeting you!!

1. Check-in time: from 15:00 to 22:00
When you request to leave your luggage before check in, it is possible only from 9AM to noon.
2. Check-out time: by 11:00
3. Reception hour: from 9:00-22:00.
4. Payment: cash (JPY) or credit cards (Visa, Master)
5. Cancellation policy:
(1) 3 days(or more) before Arrival Date :free
(2) 2 days before Arrival Date , on the day or No Show:100 % of the first night
6. Age restriction: over 6 years old case by case
7. No smoking
8. Pets are not allowed. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.8

  • Security 9.3

  • Location 9.8

  • Staff 9.8

  • Atmosphere 9.5

  • Cleanliness 9.3

  • Facilities 8.8

Latest Reviews

  • 10.0


    10 Apr 2019
    Great place to stay... central but quiet Keita couldn’t have been more helpful ... Amazing host! Amazing stay!
    Australia, Female, 41+
  • 10.0


    24 Mar 2019
    Very nice staff and good location
    USA, Male, 18-24
  • 10.0


    02 Sep 2018
    I enjoyed my stay at HetoGep hostel. I cannot complain about anything at all. Moreover I have to thank the owner for his hospitality because he accommodated me during a typhoon. This was the best hostel I stayed in during my trip through Japan.
    Germany, Male, 25-30
  • 10.0


    26 Jul 2018
    Hetogep is near everything you need in Osaka. The AC worked great, the location was great, and it was a quiet little hostel. Everything I wanted. Kieta is one of the owners. He is one of the most helpful and kindest people I've ever met. He messaged me tons of things to do and said if I needed anything, to just message him. Would definitely stay again.
    USA, Male, 25-30
  • 9.7


    09 Feb 2019
    I will definitely be staying here again! It's a great location with awesome staff.
    USA, Female, 18-24
  • 9.7


    03 Aug 2018
    This was actually my second time staying with HetoGep, and I would still come back again! Clean, safe, and a great location. Keita is an excellent host, and helps you to find and enjoy local events and restaurants.
    USA, Female, 25-30
  • 9.4


    21 Apr 2019
    the owner is really nice and helpful and he provided me with really good recommendations for meals etc. he even helped me carry my luggage up the stairs after my long flight + 12-hour fight delay. a really cosy, clean (VERY!) and nice place at a very good location. one added bonus is his really kawaii daughter haha. i feel that the design and structure of the hostel can be improved on but i really love the DIY concept which makes the place so cosy. i strongly recommend people to stay here!
    Singapore, Female, 25-30
  • 9.4


    30 Dec 2018
    This is an excellent hostel in a fun, bust area. It's small with a good vibe and very clean. Kay is a great host!
    USA, Female, 25-30
  • 9.4


    25 Aug 2018
    We stayed here two nights and loved the place. The location couldn’t be better and the staff were great. We met two members of staff and they were so kind and friendly. The rooms are comfortable and air conditioned. The only slight downside is that the entrance is in an alley which doesn’t have the best lighting. The hostel is in a safe area though so it didn’t bother us at all. I would definitely recommend staying in this hostel.
    Ireland, Female, 18-24
  • 8.3


    13 Oct 2018
    Beds in the rooms are newly built! The owner is super friendly! Location is great!
    Hong Kong, Female, 25-30
Read all reviews


  • Free City Maps
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Breakfast Not Included
  • Card Phones
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Late check-out
  • Reception (limited hours)
  • Towels for hire