Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Guesthouse PoortAckere

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

No imposing entrance or red carpet awaits you here. No clue on the outside that behind the centuries-old frontage on Oude Houtlei is an ancient cloister: PoortAckere. We are an oasis of peace, hidden away from the bustle of the city. Once inside you find yourself in a former nunnery whose history goes back to 1278. The building that turned its back on the world for so many centuries now reveals its secrets to a few favoured guests.

The atmosphere is serene and restful, as befits an age-old neo-gothic building. And yet PoortAckere retains its unique character, as a medieval cloister with its own history.

It is its domesticity that gives the building its charm.

In the 'Kapittelzaal', chapter house, looking on to the garden culinary delights await you. You can enjoy your breakfast buffet or a relaxed dinner served under the tracery of neo-gothic arches.

In the guest-house a feeling of peace, freedom and unconcern comes over you in the more austere neo-gothic part of the guesthouse.

There are simple, authentic convent cells with a washbasin and communal showers and toilets in the hall and there is a television in the double rooms.

Perhaps you will sleep in the St Cecilia room or the monastery cell where sister Philomena stayed for so many years.

For more information or directions, please contact us. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.2

  • Security 8.8

  • Location 9.4

  • Staff 9.8

  • Atmosphere 8.8

  • Cleanliness 9.4

  • Facilities 8.2

Latest Reviews

  • 10.0


    31 Aug 2019
    Wonderful hostel. Very clean and up to date. Staff was helpful. Great location.
    USA, Couple, 18-24
  • 10.0


    27 Jul 2019
    I loved this hotel! Such an amazing location, just a five minute walk from the center of town, and it’s so peaceful. The room was perfect and everything was clean. Such welcoming and nice staff!!
    USA, Female, 25-30
  • 10.0


    28 Mar 2019
    Nice, quiet and special monastery-hostel!
    China, Female, 25-30
  • 9.7


    17 Sep 2017
    It's an experience and comfortable. I would definitely stay here again next time I am in Ghent.
    Canada, Male, 31-40
  • 8.9


    02 Aug 2018
    Great little place. Loved it.
    USA, Male, 25-30
  • 8.6


    21 Apr 2019
    Very charming hotel in a nice and pleasant location, just outside the old town but only a 5 minute walk away. The staff were very friendly and helpful and the room was spacious, bright and clean.
    Spain, Male, 31-40
  • 8.3


    28 Apr 2018
    Charming place - I am low maintenance and it worked great for me. I loved the history of the place and felt safe there.
    USA, Female, 41+
  • 8.3


    05 Aug 2017
    Great value- a basic room, yes, but in a historic monastery 5 mins from the middle of gorgeous Ghent! I'd definitely stay there again.
    England, Female, 41+
  • 7.4

    Very Good

    21 Apr 2018
    Overall, this hostel is nice. I have my private room. the facility in the room is ok. some are broken. the location is the best for solo traveller. the price is quite expensive since it is private room with shared bathroom and toilet.
    Cambodia, Female, 18-24
  • 5.1


    14 Oct 2016
    The staff when first arriving were rude, and flung the map and the keys at us. We were not shown to the room and left to find it. Though the room is clean, the facilities for the cost were below basic. This hostel is way past it best days. When asking for breakfast the cost to include was 17.50 euros (which is ludicrous when there is a bakery down the road). There were few positive for the price being charged. When leaving when asking for a receipt we were scoffed at. Do not stay here!
    England, Female, 25-30
Read all reviews


  • Free City Maps
  • Free WiFi
  • Breakfast Not Included
  • Elevator
  • Housekeeping
  • Internet Access
  • Laundry Facilities