Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Guesthouse U-En is located in a quiet, traditional area whilst still providing easy access to Umeda (Kita)'s happening bars. This 120-year-old townhouse has been lovingly restored into contemporary accommodation retaining its traditional Japanese.

The hostel features a spacious shared living area containing a fully-equipped kitchen and comfortable lounge. Free Wi-Fi is available throughout the entire hostel. We are also able to provide you with a bike for 500 yen per day.

Thanks to our pin controlled front entrance we are able to provide a secure environment without the need for a curfew. We invite you to relax in this historic building, enjoy a friendly, fun and intimate atmosphere, surf our top-of-the-range internet and make yourself at home! Cafe & bar restaurant is now open on the first floor serving home roasted coffee and some meals for the breakfast.

*Please take a note our building as it’s an old wooden house has no enough sound proof, also does not have an elevator. Guests rooms are located on the 2nd floor. Our staff are happy to help you to carry your bags. All our facilities are on shared basis as we are designed with independent young travelers in mind. We are a hostel and not a hotel or Ryokan.

*Luggage storage is available anytime between 8am and 10pm. Check in time is 3pm.

*Our latest check in time is 10pm. No arrival is allowed after that. There is no curfew after checking in. If you are arriving at Kansai International airport after 8:30pm on your check in date, please book another place for the first night.

*We are located in a small alley. Please bring an access description provided on the booking confirmation e-mai from Hostelworld or check our location on google map before arrival.

To cancel or alter your booking:
4 days before-:20%, 3 days before-:30%, 2 days before-:50%, the previous day-:80%, on the day&No show-:100% #In the case of No show, all reservations will be automatically canceled, and the price of total nights will be charged.
#Please keep in mind that this is a small scale facility, so all cancellations are significant to us. You will be charged under any circumstances(Ex: transportation delay/cancel, bad weather).

- Mixed dormitory room >Bunk bed (basic dorm) or Wooden pod bed (standard dorm). Bed is equipped with a security locker, shelf, bed lamp, power supply, mirror.

- Female dormitory room >Bunk bed (basic dorm) or Wooden pod bed (standard dorm). Bed is equipped with a security locker, shelf, bed lamp, power supply, mirror.

- Double room > 1 double size bed in the Japanese-style room. 6 square meters.

- Economy Twin room > 2 single beds in the Japanese-style room. 10 square meters.

- Standard Twin room > 2 bunk beds room (4 beds) .11 square meters (The same as Quad room).

- Quad room > 2 bunk beds in the Japanese-style room. 11 square meters.

The bed-sharing of adults is not acceptable. Please book one bed per one person.
For kids under 15years of age, please read the following.

Bed-sharing kids are welcome at the private rooms. JPY1000 will be charged per 1 child if they are 3 years of age and older. One bed-sharing kid is acceptable per one adult.
Please note that it will be so tight for bed-sharing in Twin room and Double room.

Groups of 7+ people can not book our hostel.
Mixed dormitory room : groups of 7+ people can not book in this room.
Female dormitory room: groups of 3+ people can not book the this room. View House Rules

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Reviews & Ratings

  • Value For Money 9.6

  • Security 9.6

  • Location 9.3

  • Staff 9.8

  • Atmosphere 9.2

  • Cleanliness 9.4

  • Facilities 9.3

Latest Reviews

  • 10.0


    11 Jul 2019
    Excellent hostel. It was my first time in a hostel and I was a bit worried about the shared bathrooms and noises but it was always clean and enjoyable!! if i com3 back to the Osaka area I’ll definitely stay there!! I stayed in the female dormitory and it was pleasant and the bed was big enough, also the house was very charming.
    Chile, Female, 18-24
  • 10.0


    08 Jul 2019
    Had a nice stay in this hostel. The building itself is stunning and it’s nice it has a cafe in the bottom section. Also met amazing people there and we had good times in the area. Go to Sanku Udon right around the corner for good and cheap food.
    Germany, Female, 18-24
  • 10.0


    10 Jun 2019
    Really nice hostel with a very friendly atmosphere. Staff really nice and helpful and the beds were super comfy. Nice communal area and very sociable compared to other hostels where people have kept to themselves. Excellent location only a 1 minute walk away from Jr Fushimi station on the Osaka loop line but also in a quiet little area. We stayed here for 3 nights and being so close to the station it was easy to get around Osaka and also off to Hiroshima. Would definitely stay here again.
    England, Couple, 18-24
  • 10.0


    26 May 2019
    My friend and I stayed here together at the end of our Asia trip and we LOVED it. She wanted to book this spot because of it's more traditional Japanese vibe, and I was down to book it because of it's great reviews. Let me tell you, neither of us were disappointed. It was really a great stay. The beds were comfortable and private and we both felt safe staying and leaving our stuff there when we were out. The staff were also very helpful and welcoming.
    USA, All Female Group, 18-24
  • 10.0


    22 May 2019
    Great place to stay in Osaka
    Australia, Male, 25-30
  • 9.4


    31 May 2019
    I really like the traditional Japanese feel to the guesthouse, it is definitely very unique. The surrounding area is very nice, cobbled streets and lots of cool places to eat and drink, but not too noisy. There's no free breakfast but this place is cheap enough that it's no issue. And of course the staff is very friendly and welcoming.
    England, Male, 25-30
  • 9.4


    21 May 2019
    Convenient location for travel, a stone's throw away from Osaka Station. The nicest staff of all the hostels I stayed in Japan. Very relaxed atmosphere, the common spaces are very homely. Great value.
    Spain, Male, 31-40
  • 9.1


    09 Jun 2019
    Old building but had a lot of Japanese culture behind it! Super close to 2 JR lines, easy to get to. Clean room and living area. Has an amazing restaurant on the first floor. Best Japanese curry I had when I was in Japan.
    USA, Male, 25-30
  • 9.1


    15 May 2019
    First of all this was a beautiful guesthouse, felt very traditional Japanese style. I was very poorly when I first arrived here and the staff were incredibly caring and helpful, translating medication packets and showing a lot of concern! Guesthouse right now next to a metro station and ten minute walk from a jr station and the immediate area was very sweet and quaint. My only complaint was that it wasn’t a sociable hostel - people didn’t really hang out together and drink together.
    England, Female, 25-30
  • 5.7


    20 May 2019
    The staff was very friendly but i do not recommend this place to anyone who wants to sleep. Its way too many people to the rooms and between snoring and all the late night chinese guests it is extremely undesirable. The facilities were older and poorly placed. Non existant social atmosohere but thats again the people
    USA, Male, 31-40
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Security
  • Bicycle Hire
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities