Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Guesthouse U-En is located in a quiet, traditional area whilst still providing easy access to Umeda (Kita)'s happening bars. This 120-year-old townhouse has been lovingly restored into contemporary accommodation retaining its traditional Japanese.

The hostel features a spacious shared living area containing a fully-equipped kitchen and comfortable lounge. Free Wi-Fi is available throughout the entire hostel. We are also able to provide you with a bike for 500 yen per day.

Thanks to our pin controlled front entrance we are able to provide a secure environment without the need for a curfew. We invite you to relax in this historic building, enjoy a friendly, fun and intimate atmosphere, surf our top-of-the-range internet and make yourself at home! Cafe & bar restaurant is now open on the first floor serving home roasted coffee and some meals for the breakfast.

*Please take a note our building as it’s an old wooden house has no enough sound proof, also does not have an elevator. Guests rooms are located on the 2nd floor. Our staff are happy to help you to carry your bags. All our facilities are on shared basis as we are designed with independent young travelers in mind. We are a hostel and not a hotel or Ryokan.

*Luggage storage is available anytime between 8am and 10pm. Check in time is 3pm.

*Our latest check in time is 10pm. No arrival is allowed after that. There is no curfew after checking in. If you are arriving at Kansai International airport after 8:30pm on your check in date, please book another place for the first night.

*We are located in a small alley. Please bring an access description provided on the booking confirmation e-mai from Hostelworld or check our location on google map before arrival.

To cancel or alter your booking:
4 days before-:20%, 3 days before-:30%, 2 days before-:50%, the previous day-:80%, on the day&No show-:100% #In the case of No show, all reservations will be automatically canceled, and the price of total nights will be charged.
#Please keep in mind that this is a small scale facility, so all cancellations are significant to us. You will be charged under any circumstances(Ex: transportation delay/cancel, bad weather).

- Mixed dormitory room >Bunk bed (basic dorm) or Wooden pod bed (standard dorm). Bed is equipped with a security locker, shelf, bed lamp, power supply, mirror.

- Female dormitory room >Bunk bed (basic dorm) or Wooden pod bed (standard dorm). Bed is equipped with a security locker, shelf, bed lamp, power supply, mirror.

- Double room > 1 double size bed in the Japanese-style room. 6 square meters.

- Economy Twin room > 2 single beds in the Japanese-style room. 10 square meters.

- Standard Twin room > 2 bunk beds room (4 beds) .11 square meters (The same as Quad room).

- Quad room > 2 bunk beds in the Japanese-style room. 11 square meters.

The bed-sharing of adults is not acceptable. Please book one bed per one person.
For kids under 15years of age, please read the following.

Bed-sharing kids are welcome at the private rooms. JPY1000 will be charged per 1 child if they are 3 years of age and older. One bed-sharing kid is acceptable per one adult.
Please note that it will be so tight for bed-sharing in Twin room and Double room.

Groups of 7+ people can not book our hostel.
Mixed dormitory room : groups of 7+ people can not book in this room.
Female dormitory room: groups of 3+ people can not book the this room. View House Rules

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Reviews & Ratings

  • Value For Money 9.5

  • Security 9.6

  • Location 9.4

  • Staff 9.8

  • Atmosphere 9.0

  • Cleanliness 9.5

  • Facilities 9.2

Latest Reviews

  • 10.0


    18 Oct 2019
    Felt at home as I walked in! The coffee shop on the first floor is a wonderful addition to this location already filled with history. Close to the station, convenience store nearby, friendly staff... Also, the rooms smell like wood! Great way to fall asleep!
    Canada, Female, 31-40
  • 10.0


    17 Oct 2019
    Very friendly and helpful staff who made our brief stay a real pleasure. I would go there again.
    England, Male, 18-24
  • 9.7


    17 Oct 2019
    First time doing the hostel thing but certainly not the last. Though the accommodations are older than most other offerings, the value is very good and the staff did an amazing job of making me feel welcome.
    Canada, Male, 41+
  • 9.7


    15 Oct 2019
    We really enjoyed our stay at this charming and very clean hostel. It has a fully equipped kitchen and some free instant coffee and tea. The staff is super friendly , helpful and speaks English. The cafe/restaurant on the main floor also serves some big and good coffee at a reasonable price. Near lots of restaurants and close to the JR station and the metro station. I would definitely recommend this hostel!
    Canada, Couple, 25-30
  • 9.7


    15 Oct 2019
    Really enjoyed staying at this hostel and knowing it has had so much history. A friend recommended it and I am really glad I stayed here. The staff are INCREDIBLY helpful, friendly, and fun to be around. It’s in a really great location for Osaka. Close to transit and a lot of restaurants, bakeries and coffee shops. The cafe downstairs serves really great coffee. If you are a vegetarian, please have their curry. It’s delicious! I would definitely stay here again when I’m in Osaka.
    Canada, Male, 31-40
  • 9.4


    27 Oct 2019
    All pretty nice and cool. Cozy, central location in a narrow street surrounded by restaurants etc.
    Estonia, Male, 31-40
  • 9.4


    18 Oct 2019
    My favorite hostel in Osaka. Capsule style beds in the dorm rooms give you a peaceful night and a well equipped secure space for your stuff. Nice common room area has a good feel and cool style. (The only slight shame is that they close it after 10pm for the peace of sleeping guests nearby - understandable I guess, and you can still use the Cafe space downstairs) Very convenient for transport as it's close to two lines and one stop from the main station. Lovely staff.
    England, Male, 41+
  • 9.1


    31 Oct 2019
    The staff is really nice! The room was a little dark and the storage lockers are small but everything else about the room and the beds was fine. The showers are great and there is room to change and shelves to put your stuff which is a huge help.
    USA, Female, 31-40
  • 8.9


    05 Nov 2019
    My favourite hostel in Osaka, possibly in all Japan. Full of charm, lovely cafe, amazing friendly fun staff. Cool capsule style dorms are nice too.
    England, Male, 41+
  • 7.4

    Very Good

    01 Nov 2019
    Good atmosphere, comfortable enough. Area around the beds could be cleaner as the dust made me itchy, and I found a used earplug that was stuck in the side.
    Canada, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Security
  • Bicycle Hire
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities