Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Guesthouse U-En is located in a quiet, traditional area whilst still providing easy access to Umeda (Kita)'s happening bars. This 120-year-old townhouse has been lovingly restored into contemporary accommodation retaining its traditional Japanese.

The hostel features a spacious shared living area containing a fully-equipped kitchen and comfortable lounge. Free Wi-Fi is available throughout the entire hostel. We are also able to provide you with a bike for 500 yen per day.

Thanks to our pin controlled front entrance we are able to provide a secure environment without the need for a curfew. We invite you to relax in this historic building, enjoy a friendly, fun and intimate atmosphere, surf our top-of-the-range internet and make yourself at home! Cafe & bar restaurant is now open on the first floor serving home roasted coffee and some meals for the breakfast.

*Please take a note our building as it’s an old wooden house has no enough sound proof, also does not have an elevator. Guests rooms are located on the 2nd floor. Our staff are happy to help you to carry your bags. All our facilities are on shared basis as we are designed with independent young travelers in mind. We are a hostel and not a hotel or Ryokan.

*Luggage storage is available anytime between 8am and 10pm. Check in time is 3pm.

*Our latest check in time is 10pm. No arrival is allowed after that. There is no curfew after checking in. If you are arriving at Kansai International airport after 8:30pm on your check in date, please book another place for the first night.

*We are located in a small alley. Please bring an access description provided on the booking confirmation e-mai from Hostelworld or check our location on google map before arrival.

To cancel or alter your booking:
4 days before-:20%, 3 days before-:30%, 2 days before-:50%, the previous day-:80%, on the day&No show-:100% #In the case of No show, all reservations will be automatically canceled, and the price of total nights will be charged.
#Please keep in mind that this is a small scale facility, so all cancellations are significant to us. You will be charged under any circumstances(Ex: transportation delay/cancel, bad weather).

- Mixed dormitory room >Bunk bed (basic dorm) or Wooden pod bed (standard dorm). Bed is equipped with a security locker, shelf, bed lamp, power supply, mirror.

- Female dormitory room >Bunk bed (basic dorm) or Wooden pod bed (standard dorm). Bed is equipped with a security locker, shelf, bed lamp, power supply, mirror.

- Double room > 1 double size bed in the Japanese-style room. 6 square meters.

- Economy Twin room > 2 single beds in the Japanese-style room. 10 square meters.

- Standard Twin room > 2 bunk beds room (4 beds) .11 square meters (The same as Quad room).

- Quad room > 2 bunk beds in the Japanese-style room. 11 square meters.

The bed-sharing of adults is not acceptable. Please book one bed per one person.
For kids under 15years of age, please read the following.

Bed-sharing kids are welcome at the private rooms. JPY1000 will be charged per 1 child if they are 3 years of age and older. One bed-sharing kid is acceptable per one adult.
Please note that it will be so tight for bed-sharing in Twin room and Double room.

Groups of 7+ people can not book our hostel.
Mixed dormitory room : groups of 7+ people can not book in this room.
Female dormitory room: groups of 3+ people can not book the this room. View House Rules

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Reviews & Ratings

  • Value For Money 9.6

  • Security 9.6

  • Location 9.3

  • Staff 9.9

  • Atmosphere 9.4

  • Cleanliness 9.6

  • Facilities 9.4

Latest Reviews

  • 10.0


    12 May 2019
    Such a nice hostel. Lovely staff. Great location
    New Zealand, All Female Group, 25-30
  • 10.0


    26 Apr 2019
    The place is close to train station. The street itself has a lot of food shops. Nice environment. Toilet and shower rooms are enough, never crowded. Bed is comfortable. I will definitely book this again.
    Philippines, Male, 31-40
  • 10.0


    06 Apr 2019
    After my first stay here a year and a half ago I knew I would be back the next time I was in Osaka. Great staff, very clean, and an amazing coffee shop downstairs. Near by to a lot of great restaurants, bars, and bakeries (Panne Porcini 🤤). Will definitely be trying to stay here again the next time in Osaka!
    USA, Male, 25-30
  • 10.0


    02 Apr 2019
    This is a lovely hostel in an old building so you really feel like you’re visiting historic Japan! The staff were super friendly on arrival and helpful throughout. The dorm room was comfortable and there was a great social space too. Well located between a couple of different train stations on different lines, good for getting around the city.
    England, Female, 25-30
  • 9.7


    23 Apr 2019
    Amazing place to stay in Osaka. Love the area filled with nice streets and great food. Staff were super helpful and generally the place was really great.
    New Zealand, Couple, 25-30
  • 9.7


    17 Apr 2019
    The building was really cool - lots of sliding doors and an interesting layout. The staff was super friendly. A great relaxed place to stay.
    USA, Female, 25-30
  • 9.4


    15 Apr 2019
    Best hostel I’ve stayed at in Japan. Beautiful old town house in quiet area. Staff was amazing and kind. Beds were good size. The cafe downstairs had amazing curry. The room got a little humid at night which everyone in there but very nice place highly recommend.
    USA, Male, 31-40
  • 9.4


    02 Apr 2019
    The staff here are amazing. Worth the visit just for their hospitality. Warm, friendly smiles, great recommendations for restaurants etc. Common space is nice, and the restaurant and food downstairs is so good.. try the curry! The whole place is extremely clean, and toasty warm throughout. Perfect
    Australia, Female, 18-24
  • 9.1


    15 May 2019
    First of all this was a beautiful guesthouse, felt very traditional Japanese style. I was very poorly when I first arrived here and the staff were incredibly caring and helpful, translating medication packets and showing a lot of concern! Guesthouse right now next to a metro station and ten minute walk from a jr station and the immediate area was very sweet and quaint. My only complaint was that it wasn’t a sociable hostel - people didn’t really hang out together and drink together.
    England, Female, 25-30
  • 8.0


    07 Apr 2019
    Clean and comfortable hostel. I wasn’t staying long enough to get a view on the atmosphere but the staff were very friendly
    England, Female, 31-40
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Security
  • Bicycle Hire
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities