Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Guesthouse U-En is located in a quiet, traditional area whilst still providing easy access to Umeda (Kita)'s happening bars. This 120-year-old townhouse has been lovingly restored into contemporary accommodation retaining its traditional Japanese.

The hostel features a spacious shared living area containing a fully-equipped kitchen and comfortable lounge. Free Wi-Fi is available throughout the entire hostel. We are also able to provide you with a bike for 500 yen per day.

Thanks to our pin controlled front entrance we are able to provide a secure environment without the need for a curfew. We invite you to relax in this historic building, enjoy a friendly, fun and intimate atmosphere, surf our top-of-the-range internet and make yourself at home! Cafe & bar restaurant is now open on the first floor serving home roasted coffee and some meals for the breakfast.

*Please take a note our building as it’s an old wooden house has no enough sound proof, also does not have an elevator. Guests rooms are located on the 2nd floor. Our staff are happy to help you to carry your bags. All our facilities are on shared basis as we are designed with independent young travelers in mind. We are a hostel and not a hotel or Ryokan.

*Luggage storage is available anytime between 8am and 10pm. Check in time is 3pm.

*Our latest check in time is 10pm. No arrival is allowed after that. There is no curfew after checking in. If you are arriving at Kansai International airport after 8:30pm on your check in date, please book another place for the first night.

*We are located in a small alley. Please bring an access description provided on the booking confirmation e-mai from Hostelworld or check our location on google map before arrival.

To cancel or alter your booking:
4 days before-:20%, 3 days before-:30%, 2 days before-:50%, the previous day-:80%, on the day&No show-:100% #In the case of No show, all reservations will be automatically canceled, and the price of total nights will be charged.
#Please keep in mind that this is a small scale facility, so all cancellations are significant to us. You will be charged under any circumstances(Ex: transportation delay/cancel, bad weather).

- Mixed dormitory room >Bunk bed (basic dorm) or Wooden pod bed (standard dorm). Bed is equipped with a security locker, shelf, bed lamp, power supply, mirror.

- Female dormitory room >Bunk bed (basic dorm) or Wooden pod bed (standard dorm). Bed is equipped with a security locker, shelf, bed lamp, power supply, mirror.

- Double room > 1 double size bed in the Japanese-style room. 6 square meters.

- Economy Twin room > 2 single beds in the Japanese-style room. 10 square meters.

- Standard Twin room > 2 bunk beds room (4 beds) .11 square meters (The same as Quad room).

- Quad room > 2 bunk beds in the Japanese-style room. 11 square meters.

The bed-sharing of adults is not acceptable. Please book one bed per one person.
For kids under 15years of age, please read the following.

Bed-sharing kids are welcome at the private rooms. JPY1000 will be charged per 1 child if they are 3 years of age and older. One bed-sharing kid is acceptable per one adult.
Please note that it will be so tight for bed-sharing in Twin room and Double room.

Groups of 7+ people can not book our hostel.
Mixed dormitory room : groups of 7+ people can not book in this room.
Female dormitory room: groups of 3+ people can not book the this room. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.6

  • Security 9.6

  • Location 9.5

  • Staff 9.8

  • Atmosphere 9.1

  • Cleanliness 9.5

  • Facilities 9.3

Latest Reviews

  • 10.0


    26 Aug 2019
    Evrythin was good. The personal attention, the place was cleaned and it was so near from the train station
    Mexico, Male, 25-30
  • 10.0


    17 Aug 2019
    I will start by saying that sure, guesthouse U-en is not as new and modern as many other hostels in Japan, but the staff is unlike any other. From my initial arrival to my final goodbye, the staff was there to welcome and send me off. I cannot understate how delightful and friendly it is. I enjoyed every interaction with every person on staff to the point that my friends and I referred to them as "brother in law, sister in law, and mom." My stay at the hostel was comfortable and would recommend.
    USA, Male, 25-30
  • 10.0


    05 Aug 2019
    I had a great stay at Guesthouse U-en. Firstly, the location is great — really close to the station. All the staff were friendly and helpful. I also liked how the hostel was a traditional building with screen doors. The place was clean and the common areas were organized. I highly recommend this hostel and would gladly stay here again :)
    USA, Female, 25-30
  • 9.4


    09 Sep 2019
    The hostel is very pretty and the beds are super comfy. I loved the atmosphere. There are plenty of restaurants nearby so that was very convenient.
    USA, Male, 25-30
  • 9.4


    07 Sep 2019
    Really nice hostel. Lovely common area and chill cafe downstairs, staff are really friendly and welcoming. Only problem is the room was really hot! There was a note saying not to turn the AC lower than 23C but the room was definitely hotter than this, and because the beds are capsules it gets very very hot! The toilets smelt SO strongly of bleach it makes your eyes water.
    England, Female, 18-24
  • 9.4


    08 Aug 2019
    The staff was friendly and helpful, he even carried my heavy luggage for me. I’ve stayed in a mixed 6-bed room and the air was extremely bad. Also, the WiFi connection was pretty low; however, the bed was comfortable and I’ve had enough space for my luggage. The shower was clean, as well as the sinks. It was rather quiet in the common area. The hostel was well located, surrounded my restaurants and convenience stores and close to the next subway station.
    Germany, Female, 18-24
  • 9.1


    31 Aug 2019
    Great place to stay in Osaka.
    England, Male, 18-24
  • 9.1


    20 Aug 2019
    Very friendly and helpful staff. Comfortable bed with a locker provided by the hostel. Good and convenient kitchen. The location is not exactly close to the main attractions in the city, but especially for those planning to make day trips to the other towns around Osaka, it makes for a very convenient location. Would stay again.
    Brazil, Male, 25-30
  • 8.3


    02 Aug 2019
    Staff is really friendly, and location was good (very close to station). There was not much of an atmosphere in the hostel, but that was the theme across most hostels in Japan I went
    Belgium, Male, 25-30
  • 7.4

    Very Good

    08 Aug 2019
    The atmosphere here is really not good. Especially for a city like Osaka. Found that it was mainly Japanese families staying here and not really a backpacker vibe. I stayed at another hostel in Osaka and had a much better time. Wouldn’t recommend if you like to have a social atmosphere.
    Northern Ireland, Female, 18-24
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Security
  • Bicycle Hire
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities