Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

H2 Backpackers is Capsules Style with each curtain for guest to have more personal space surely rest well in night. Our location is situated in the city of Kota Kinabalu area with buses plying to and forth. Tourists are able to reach shops within walking distance, such as Bank, Government Offices, Tour Agent Offices, Food Outlets, Evening Hawker Food Stall, Shopping Complex, Supermarket, Entertainment Outlets, Waterfront and Jetty to island.

We provides affordable budget and valuable accommodation for travelers. We compromise on free breakfast, Wi-Fi and internet access. In addition, conveniences include laundry, dorm locker, centralised air conditional, individual universal power socket and reading light are also available.


1. Our check-in times are 2pm and check-out is at 12noon.
Early check-in is subject to bed availability.
2. Cash (MYR) payment only upon arrival.
3. Cancellation policy: At least a 1-day advance notice before the arrival date is required.
4. We are charge a Deposit of RM20 per person upon check-in and will be refunded when you check-out without any lost and damage.
5. Smoking inside the house is prohibited, The FINE for breaking the rule is RM100.
6. Please take note that we are hostel, all the facilities are on a sharing basis.
7. Tourist Tax RM10.00 per room per night will be collected on arrival. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.0

  • Security 10.0

  • Location 10.0

  • Staff 9.0

  • Atmosphere 9.0

  • Cleanliness 9.0

  • Facilities 8.0

Latest Reviews

  • 10.0


    15 Nov 2018
    I very much enjoyed staying at this hostel. Will definitely stay again when I go back through Kota Kinabalu. It was near the center of town, great price, and the breakfast was wonderful. The lady who works there is very kind and caring. The only issue I had was the room was too bright. The beds need black-out curtains as you can see everyone's light in their little pod. But I could have just put up my towel. Loved this place!
    USA, Female, 25-30
  • 10.0


    01 Nov 2018
    Clean and comfy stay, staff were helpful and breakfast was yummy. I would stay again
    England, Female, 18-24
  • 10.0


    21 Sep 2018
    I stayed here twice, yes the rooms are small, but the lockers fit my fully loaded 60 liter bag and everything is organized, they were constantly cleaning the bathrooms and mopping all of the floors. If you don’t like capsul beds than maybe this isn’t for you, but if you do they’re practically a private room with electrical outlets and lights right there. Staff is amazing, you can do your own laundry, cook eggs and toast for breakfast, walk to the markets and the ferry. loved it!
    USA, Female, 25-30
  • 9.7


    18 Jan 2019
    Excellent place to stay right in the centre of town. Staff were really helpful and genuine.
    Ireland, Female, 25-30
  • 9.1


    13 Nov 2018
    Great stay, Wi-Fi great and staff very helpful
    England, Male, 25-30
  • 8.9


    02 Aug 2019
    Great location, everything you need is in walking distance. Nice little street market at the end of the road. Cooked French toast/waffles for breakfast which are left out to get cold so get there early! Bus from the airport is 5RM or grab is 10RM Beds & showers were fine, would recommend for a short stay
    England, Couple, 18-24
  • 8.0


    18 Jan 2019
    Beds were comfy, breakfast was good and free water refills are always handy!! The WiFi was good and the staff were helpful. The location is right near the night markets with lots of food choices. I would recommend you to stay here!
    England, Female, 18-24
  • 6.3


    14 Jan 2019
    Not much atmosphere. Breakfast was good. Location is okay. Good if you just need a bed but not so good for a solo traveler.
    Canada, Female, 25-30
  • 5.4


    12 Dec 2018
    Tiny tiny dorm. Aircon recirculates a very tiny amount of air so when someone comes in sick, EVERYONE gets sick. And everyone DID get sick. For some reason a bunch of people don't flush the toilet there. Common area is basically 2 tiny facing couches 1 meter apart. It's a makeshift capsule hotel. Staff more concerned about getting my money than accommodating me. Kept re-asking me if I was going to pay. Also language barrier was thick. I think they're most used to chinese. Needed translator app.
    USA, Male, 31-40
  • 5.4


    26 Aug 2018
    The main issue we had was when we arrived at 6am which we already stated, we were told we couldn't enter. The receptionist didn't know what was going on, couldn't let us check in even though they we paid for this service? The common area is outside the dorm rooms, so you can't use this area late on or you'll get shushed at 9pm. Most positive was the manager she actually helped us when she was there.
    England, Mixed Group, 25-30
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  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Common Room
  • Fridge/Freezer
  • Hot Showers
  • Key Card Access
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Washing Machine
  • 24 Hour Security
  • Laundry Facilities
  • Reception (limited hours)
  • Wi-Fi