Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
  • Awesome Cleanliness
Read all reviews

Property Description

H2O Hostel is conveniently located in the heart of the city. Especially suitable for young travellers.

H2O Hostel has a big common area for guests to use. There is a kitchen for cooking including microwaves and a refrigerator. There are 8 toilets and 8 bathrooms for sharing.

H2O Hostel has two types of room with 4 and 6 people. Every room has a locker.

H2O Hostel Conditions:

Cancellation policy: 24h before arrival.

Check in from 14:00 to 23:00 .
Check out before 11:00 .

Reception open from 08.00 to 23.00.

Payment upon arrival by cash.


Taxes included.
Breakfast not included.
No curfew.
We do not accept customers younger than 12 years of age.

There is a maximum number of consecutive nights permitted is 14. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.4

  • Security 8.0

  • Location 9.1

  • Staff 7.9

  • Atmosphere 7.2

  • Cleanliness 7.1

  • Facilities 7.5

Latest Reviews

  • 10.0


    17 Apr 2019
    I only stayed here one night in between flights, but I found it to be a great place. I was ill at the time but was able to get plenty of rest there. It is really close to Serdika metro station and the staff are really nice. Thanks a lot.
    USA, Female, 18-24
  • 8.0


    17 May 2019
    Great location close to transport, bars, food. Rooms were clean. Great balcony area just a bit weird that it's access is through the first floor bathroom Kitchen and bathrooms need to be cleaned more.
    Australia, Mixed Group, 41+
  • 7.4

    Very Good

    17 Jul 2019
    Decent hostel location and facilities. Not the cleanest. Room for improvement. Patio could be developed into a nice space. I couldn't sleep because the beds were so squeaky!! Nice duvets though.
    Canada, Female, 31-40
  • 7.4

    Very Good

    02 May 2019
    Very laid back place. Loved the terrace, but the door to it constantly opens which makes the showers right beside it kind of chilly. Still, good price, good location, totally worth it.
    Canada, Female, 25-30
  • 7.1

    Very Good

    03 Aug 2019
    Absolutely no problem recommending this hostel for a couple of nights stay. The beds were not the greatest, pretty noisy, but the overall stay was fine. Everything was pretty much clean, but had quite a strange lay out. The place is huge but not many people hanging around the common areas. Not best, but by no means the worse hostel you will stay in
    England, Male, 25-30
  • 7.1

    Very Good

    05 Jun 2019
    Overall a good stay. Comfortable bed and the location is good for waking to the main sites and the bus station. Please provide keys for the room doors! Also, the kitchen got gross at times and the atmosphere could have been better. But the price is great!
    England, Female, 25-30
  • 6.9


    11 Sep 2019
    This was a cheap stay. We stayed 4 nights, each one was worse. Security wasn't great. We were given an old door code so had to ring to get up, and the rooms didn't lock. Lockers had a built-in lock but were small. Room was hot but keeping the window open invited lots of street noise that woke us up. Mostly men staying here and one group was quite rowdy and frightened me while I showered. Beds were old and sagged, pillows lumpy, outlets high up and falling out of the wall. Relieved when we left.
    USA, Couple, 18-24
  • 6.6


    02 Sep 2019
    Pretty scary in terms of the characters that visited the place (most likely because it is cheap); drab interiors (even though the walls are white); security - dubious. Very polite and helpful staff...
    England, Female, 41+
  • 5.7


    25 Aug 2019
    メトロやトラムも近く、立地はよい。 とにかく大きなホステルで、その割にはトイレは少なくキッチンも狭い印象。 一番困ったのが、エントランスのPINコードが変わったにも関わらずそれを事前に知らせてくれなかったので、建物の前で何分も待つ羽目になりました。 そのことをチェックイン時に指摘したところ、謝りすらしなかったです。 They didn't tell us thier new PIN CODE of the entrance, we had to wait for a long time to enter the building. We rang the doorbells many times but they didn't answer. I told a staff about it, she didn't even apologise but just said "I KNOW IT". I don't think she is a nice staff.
    Japan, Female, 31-40
Read all reviews


  • Free WiFi
  • Linen Included
  • Fridge/Freezer
  • Hair Dryers
  • Iron / Ironing Board
  • Washing Machine
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire