Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

HI-Austin rests on the shores of Town Lake, providing a peaceful setting only minutes from downtown Austin. Guests are only footsteps away from bus lines, the hike & bike trail, and the Colorado River. A 10 minute journey could take you to the middle of the Red River music district, to the stylish hub of South Congress, to the cool waters of Barton Springs Pool, or to the natural beauty of the Austin Greenbelt. Our fun and friendly staff would love to give you some ideas of what to do in town and directions on how to get there! Bed linens, towels, continental breakfast, and internet access are included in your rate. No curfew, comfortable 24 hour lobby overlooks Town Lake. Central air conditioning and heat for your comfort. See you soon!

As part of our high quality standards and because our mission is to promote hosteling, to stay with us guests must have a government-issued photo ID: a FOREIGN passport or a US driver’s license with current residency 60 miles outside of Austin city limits that must be presented upon check-in.

HI Austin is part of HI USA a nonprofit member organization focused on promoting hostel travel among everyone especially the young we require all guest to be members of HI or YHA, you may purchase an annual membership online.
Or the option of purchasing a daily membership for $4/person per night which can be applied to your hostel stay at check in.
This will not be included in the confirmation email you receive from

HI-Austin is obligated to charge a 15% Lodging Tax on all overnight stays in accordance with Texas state law.

Please contact the hostel directly for reservations during ACL Fest and SXSW
Cancellations for ACL and SXSW must be made 72 hours before your arrival to check in, otherwise you forfeit the costs of your first night and cancellation of your reservation.

Please inform both HI Austin and your booking website of any other cancellations 24 hours before you are scheduled to arrive in order to avoid any charges to your credit card. Cancellations made after the 24 hours deadline forfeits the costs of your first night and cancellation of your reservation.

Please call or email us for information on group reservations and discounts for parties of 6 or more.
Group reservations of more than 6 total beds require 50% hostel deposit and minimum one week cancellation notice. View House Rules

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Reviews & Ratings

  • Value For Money 8.4

  • Security 8.9

  • Location 8.8

  • Staff 8.5

  • Atmosphere 8.3

  • Cleanliness 8.0

  • Facilities 8.2

Latest Reviews

  • 10.0


    12 Nov 2019
    Great place
    USA, Female, 41+
  • 9.7


    06 Nov 2019
    Nice hostel close to Colorado River and bike path, with ample parking for those driving. I went mid-week, so it was pretty laid-back. Not too far from an HEB for grocery shopping, and only a quick bike or Uber from major attractions like South Congress and E. 6th Street. Staff super friendly.
    USA, Male, 25-30
  • 9.4


    18 Oct 2019
    My first time staying in a hostel, when I arrived i was explained all the deets to get in my room. I went out to the back patio where they were hosting happy hour with free beer! Everyone was chatting and making friends with one another and I did the same. Had lots of fun with them in Austin, I can say these people will be my friends even down the road after we’ve all traveled back to our states and countries.
    USA, Male, 18-24
  • 9.4


    11 Oct 2019
    Great location. very easy to catch a ride or walk to town. I have stayed there a few times and the staff is always helpful and friendly. They also have Epic SUP connected to them. Would recommend doing SUP Yoga.
    USA, Female, 25-30
  • 9.4


    08 Oct 2019
    I loved it here. It was set back from the city but a 7-9 dollar uber drive gets you right to downtown. The property is beautiful and right next to a lake lady bird we’re you can kayak and bike/walk the trail. I loved this place and the staff was great and gave advice on how to get into town. Everyone that also stayed here was great.
    USA, Female, 25-30
  • 8.9


    12 Oct 2019
    Employees didn’t keep quiet hour. Great hostel besides that
    USA, Male, 25-30
  • 8.3


    27 Sep 2019
    This isn't a downtown hostel, and that's okay! It is right next to the gorgeous river walking/biking path, which was a nice treat. There are bikes for rent (the ones available were of questionable quality/repair though), and bus stops to take you to greater Austin are only a ~10 min walk (use the CapMetro app and buy the $2.50 day pass). The hostel was clean and comfortable (not a party hostel). The a/c was great (I'm from Canada). Top bunks (made of metal) don't have a lot of privacy as a FYI.
    Canada, Male, 25-30
  • 8.3


    26 Sep 2019
    This is my second stay at this facility and location is okay, a bit dark but otherwise is fine. Friendly staff, clean room and restroom facilities. I had a shared room with others and everyone was respectful of others.
    USA, Female, 41+
  • 2.0


    10 Oct 2019
    The worst hostel I have ever stayed in my life. Absurdly dirty toilets and arrogant, rude staff
    Brazil, Male, 25-30
  • 2.0


    03 Oct 2019
    Worst Hostel Ever. Did not accept my passport. They demanded I show them a utility bill to confirm my specific address. Who carries bills around while backpacking??Absolutely ridiculous! I have stayed at hundreds of hostels all over the world and I've never seen such disregard and rudeness from staff. Firehouse hostel downtown had no problems with my passport. I had amazing stay there and it so much more centrally located for the same price.
    USA, Female, 31-40
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • Bicycle Hire
  • Fax Service
  • Internet Access
  • Internet café
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Games Room
  • Wi-Fi


  • 2016

    3rd, Best Large Hostel Chain

  • 2015

    3rd, Best Large Hostel Chain

  • 2014

    3rd, Best Large Hostel Chain

  • 2010

    2nd, Hostel Chain

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