Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
8.8
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

HI-Austin rests on the shores of Town Lake, providing a peaceful setting only minutes from downtown Austin. Guests are only footsteps away from bus lines, the hike & bike trail, and the Colorado River. A 10 minute journey could take you to the middle of the Red River music district, to the stylish hub of South Congress, to the cool waters of Barton Springs Pool, or to the natural beauty of the Austin Greenbelt. Our fun and friendly staff would love to give you some ideas of what to do in town and directions on how to get there! Bed linens, towels, continental breakfast, and internet access are included in your rate. No curfew, comfortable 24 hour lobby overlooks Town Lake. Central air conditioning and heat for your comfort. See you soon!

As part of our high quality standards and because our mission is to promote hosteling, to stay with us guests must have a government-issued photo ID: a FOREIGN passport or a US driver’s license with current residency 60 miles outside of Austin city limits that must be presented upon check-in.

HI Austin is part of HI USA a nonprofit member organization focused on promoting hostel travel among everyone especially the young we require all guest to be members of HI or YHA, you may purchase an annual membership online.
Or the option of purchasing a daily membership for $3/person per night which can be applied to your hostel stay at check in.
This will not be included in the confirmation email you receive from Hostelworld.com.

HI-Austin is obligated to charge a 15% Lodging Tax on all overnight stays in accordance with Texas state law.

Please contact the hostel directly for reservations during ACL Fest and SXSW
Cancellations for ACL and SXSW must be made 72 hours before your arrival to check in, otherwise you forfeit the costs of your first night and cancellation of your reservation.

Please inform both HI Austin and your booking website of any other cancellations 24 hours before you are scheduled to arrive in order to avoid any charges to your credit card. Cancellations made after the 24 hours deadline forfeits the costs of your first night and cancellation of your reservation.

Please call or email us for information on group reservations and discounts for parties of 6 or more.
Group reservations of more than 6 total beds require 50% hostel deposit and minimum one week cancellation notice. View House Rules

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Reviews & Ratings

  • Value For Money 8.9

  • Security 9.0

  • Location 8.8

  • Staff 9.0

  • Atmosphere 8.8

  • Cleanliness 8.7

  • Facilities 8.8


Latest Reviews

  • 9.7

    Superb

    22 Mar 2019
    The location is really convenient for travelers without a vehicle. It is located between downtown and the airport and it takes only half an hour to go to these two places from the hostel. I really like the design of the lounge where there is a lot of sunshine and the view of the river (or lake whatever it is). I met really interesting people here and there were activities throughout the week. I really like this hostel.
    China, Male, 18-24
  • 6.6

    Good

    21 Mar 2019
    Staff and location were great. Had a private room. Sheets were clean but floor hadn’t been swept or mopped for a long time... dust bunnies Had turned into dust gorillas. Would stay again though.
    Canada, All Female Group, 31-40
  • 6.3

    Good

    23 Mar 2019
    It’s a nice place in the downtown but it’s too pricy for the room size and facilities. Room was small. Tv wasn’t working. No fridge in the room. Breakfast was complimentary but wasn’t that good either. When checked out we had to strip the cover (like why?). It was an okayish for last minute reservation and couldn’t cancel because of the fee (cancellation should be free). Overall it was okay. Ladies at front desk were awesome.
    USA, All Female Group, 18-24
  • 5.1

    Rating

    20 Mar 2019
    Majority of staff were very friendly + helpful with one exception, but my biggest complaint was that the place was SO dirty. It wasn't cleaned over the 2 nights/3 days I was there. Toilets, showers and sinks were disgusting. It is very simple for whoever is working to spray some cleaner and wipe a sink down. Come on. I would have asked for some cleaner and rags to do it myself but the receptionist was busy taking calls on her personal phone.
    Canada, Female, 31-40
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Utensils
  • Washing Machine
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Fax Service
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Board Games
  • Games Room
  • Wi-Fi

Awards

  • 2016

    3rd, Best Large Hostel Chain

  • 2015

    3rd, Best Large Hostel Chain

  • 2014

    3rd, Best Large Hostel Chain

  • 2010

    2nd, Hostel Chain

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