Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

HI-Austin rests on the shores of Town Lake, providing a peaceful setting only minutes from downtown Austin. Guests are only footsteps away from bus lines, the hike & bike trail, and the Colorado River. A 10 minute journey could take you to the middle of the Red River music district, to the stylish hub of South Congress, to the cool waters of Barton Springs Pool, or to the natural beauty of the Austin Greenbelt. Our fun and friendly staff would love to give you some ideas of what to do in town and directions on how to get there! Bed linens, towels, continental breakfast, and internet access are included in your rate. No curfew, comfortable 24 hour lobby overlooks Town Lake. Central air conditioning and heat for your comfort. See you soon!

As part of our high quality standards and because our mission is to promote hosteling, to stay with us guests must have a government-issued photo ID: a FOREIGN passport or a US driver’s license with current residency 60 miles outside of Austin city limits that must be presented upon check-in.

HI Austin is part of HI USA a nonprofit member organization focused on promoting hostel travel among everyone especially the young we require all guest to be members of HI or YHA, you may purchase an annual membership online.
Or the option of purchasing a daily membership for $4/person per night which can be applied to your hostel stay at check in.
This will not be included in the confirmation email you receive from

HI-Austin is obligated to charge a 15% Lodging Tax on all overnight stays in accordance with Texas state law.

Please contact the hostel directly for reservations during ACL Fest and SXSW
Cancellations for ACL and SXSW must be made 72 hours before your arrival to check in, otherwise you forfeit the costs of your first night and cancellation of your reservation.

Please inform both HI Austin and your booking website of any other cancellations 24 hours before you are scheduled to arrive in order to avoid any charges to your credit card. Cancellations made after the 24 hours deadline forfeits the costs of your first night and cancellation of your reservation.

Please call or email us for information on group reservations and discounts for parties of 6 or more.
Group reservations of more than 6 total beds require 50% hostel deposit and minimum one week cancellation notice. View House Rules

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Reviews & Ratings

  • Value For Money 8.5

  • Security 9.0

  • Location 8.8

  • Staff 8.6

  • Atmosphere 8.6

  • Cleanliness 8.3

  • Facilities 8.5

Latest Reviews

  • 10.0


    11 May 2019
    The only negative was sleep quality as I had some noisy bunkers around. Other than that I was able to meet my sister and friend I hadn't seen in a long time in the dining room. It is pretty spacious. There is also a trail in the back around the water and it is possible to walk to downtown or another area that has grocery shopping. They have a free computer, parking, and helpful staff. I suggest you join 'Hostelling International' or it will be four dollars a night membership fee.
    USA, Male, 31-40
  • 10.0


    30 Apr 2019
    Very friendly staff and clean, just a wonderful stay, we had a private room with one double bed and TV! and a key card lock on our door. The bathroom was very nice and in the morning we had free breakfast of cereal or sandwich also coffee or tea, I give it a 5 out of 5 rating and recommend it to everyone.
    Canada, Female, 41+
  • 9.7


    09 May 2019
    Very clean facilities, great freebies (the Thursday night dinner was nice!) and even though it’s a little far from the downtown core, there are B Cycles and scooters for rent right outside the front door to easily get around Austin.
    Canada, Male, 31-40
  • 9.7


    30 Apr 2019
    Great location, nice and helpful staff, clean, nice atmosphere.
    Australia, Female, 41+
  • 9.4


    07 May 2019
    We were very happy in the private room at this hostel
    Canada, Female, 41+
  • 9.1


    25 Apr 2019
    I stayed in the hostel twice on the 22nd and the other on the 25th. The hostel is really cool and clean, and everyone who works there is very personable and helpful. I really enjoyed my stay but on the 22nd, an employee of the hostel loudly burst through the room at 6AM twice, letting light into the room and making no attempt to speak quietly. The hostel itself is great, and every time I needed help, someone was always there and very gracious & helpful. Despite the incident, I'd stay here again.
    USA, Female, 25-30
  • 8.6


    19 May 2019
    Excellent customer service and location.
    USA, Female, 25-30
  • 8.0


    12 May 2019
    I stayed in a top bunk of a 12-male dorm. The guy in the bunk below me was pretty cool. The pillow and blanket were comfortable, and the air conditioning worked well. The shower drain was a little bit clogged so it was kind of slow. Otherwise, I enjoyed my stay.
    USA, Male, 31-40
  • 6.3


    05 May 2019
    Some of the staff was not too professional (late shift). At times felt not too comfortable. The air conditioning in the room was too cold for some nights but they did change it after recommended. The rooms lack some essential amenities such as power outlet for everyone. The few bright spot is the location - next to the lake, and the lounge area which has good TV (Netflix, HBO...etc). Overall it’s an okay stay for a night or two but for longer I’ll recommend looking elsewhere.
    Portugal, Male, 18-24
  • 4.6


    08 May 2019
    Wouldn’t stay here again, all staff where grumpy and blunt. Location is really far out of town, about 30 minutes. Scooters are good though otherwise it’s too expensive and takes too long getting in and out. Floor in our 8 bed dorm was disgusting, clearly hadn’t been cleaned in so long I had to wear shoes right until I got into bed. Bathroom seemed clean. Really disappointed and not what I expected.
    Australia, Couple, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • Bicycle Hire
  • Fax Service
  • Internet Access
  • Internet café
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Games Room
  • Wi-Fi


  • 2016

    3rd, Best Large Hostel Chain

  • 2015

    3rd, Best Large Hostel Chain

  • 2014

    3rd, Best Large Hostel Chain

  • 2010

    2nd, Hostel Chain

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