Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

· The deposit amount paid at the time of reservation is non-refundable.
· Cancellations within 28 -14 days prior to arrival forfeit the deposit amount.
· Cancellations within fourteen (14) days of arrival date are 100% non-refundable.
· A maximum of ten (10%) percent reduction in group size is accepted up to fourteen (14) days prior to date of arrival for a refund. Any request to increase the group size will be accommodated, subject to availability.
· Hostel reserves the right to cancel reservations not paid for in full fourteen (14) days in advance of group arrivals.
· Group “no shows” will not be refunded. HI will hold the booking for the duration of the reservation provided that payment has already been received as required.

Additional Terms and Conditions

· A signed contract from Hostelling International is required to confirm room block. A Hostelling International Group representative will contact you once the reservation has been submitted.
· A credit card is required to secure the reservation and to charge the deposit amount. Visa and Mastercard are accepted.
· The deposit amount is non-refundable
· If the group requires exclusive use of rooms, the extra beds must be reserved and paid for.
· Final balance is due within 28 days of arrival and will be charged to the credit card supplied.
· Groups that cancel within 14 days of arrival are 100% non-refundable.
• Dorm rates are based on per person per night. Private room rates are based on double occupancy unless otherwise specified.
• Rates may vary depending on room type, seasonal, weekday or weekend periods.
• Changes made to this booking must be confirmed to the group in writing by the Group Reservation Agent.
• The Group must provide a group rooming list 14 days prior to the Group’s arrival. The group rooming list will include first and last names, gender and indicate requested room assignment
· Children under 6 years of age are only permitted in private rooms, not in dorms unless the party has rented the entire dorm
• Sleeping bags are not permitted at the hostel due to sanitary reasons. Therefore the hostel supplies all linen at no extra charge. (Sheets, blankets, pillows, pillow cases and towels.)
• While at the hostel, the group is responsible for following the rules and policies of the hostel. The group will be held responsible for any damage or misbehavior of the group.
• Upon arrival of the group the group leader must make themselves known to the front desk (or manager) of the hostel. At that time they will be instructed as to the policies and expectations of the hostel. We request that one person pick up the keys and distribute to the group unless other arrangements have been made.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Stay and Bike. Ask about our discounted bike rental vouchers at check-in! Discounted rafting tickets available during summer. Discounted ski packages available during winter.

**Free Transportation**
Free bus pass available for our local transit system (deposit required).

**Free Wi-Fi**
Experience our recent upgrade - it's FAST!

**Free Secure Luggage Storage**
Every bed has a small human sized locker AND they have outlets so you can lock away, but recharge your electronic devices!

**On-site Pub, The Storm Cellar**
Free pool, foosball and darts, plus a different event each night: Jam Night on Wednesdays, Karaoke on Fridays - and most importantly, cheap highballs and beer! Great place to meet other travellers.

**Kitchens**
Our large guest kitchens (yep, plural - we've got two of them) are fully equipped with lots of seating and commercial quality cooking facilities, including a walk in fridge!

**Family Friendly**
With our Twin Private Dormitory options and guest kitchens & laundries we are a good option for family bookings. Please note that those travelling with children under 12 years old are advised to book private rooms or private dormitories as young children are not permitted in shared public dormitories. Under 18's must be accompanied by a guardian.

**Looking For Work?**
Our Job Seekers Package is the best long-term stay deal in Banff. Includes - 14 nights shared accommodation, heaps of local info, 2 welcome drinks in our bar, a 14 day bus pass and a free Hostelling International membership! If you find accommodation in town, all unused nights are refundable. Blackout dates and conditions apply. Please note, this packages is not reservable online. Please enquire about rates at check-in.

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HI Banff is part of HI Canada, a not-for-profit organization on a mission to build a community of conscious travellers who share a greater understanding of people, places and cultures.

Please note that HI/YHA discounts are not available to members as part of this booking. View House Rules

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Reviews & Ratings

  • Value For Money 8.0

  • Security 9.5

  • Location 8.6

  • Staff 9.4

  • Atmosphere 8.8

  • Cleanliness 8.8

  • Facilities 8.7


Latest Reviews

  • 10.0

    Superb

    26 Sep 2019
    One of the nicer Hostels I've visited. Everyone was friendly and helpful. The cooks at the Cafe were great. Nice to be outside of town but close enough for convenience.
    USA, Male, 41+
  • 10.0

    Superb

    20 Sep 2019
    Pretty good place. Will come again for sure
    Canada, Couple, 31-40
  • 9.7

    Superb

    04 Oct 2019
    Amazing hostel with great facilities. The bus pass offered at the hostel was a great benefit and helped us get into town on many occasions. The room & bathroom was very clean and staff were super helpful. Would stay again!
    England, Couple, 25-30
  • 9.4

    Superb

    25 Sep 2019
    Nice hostel with a friendly staff and nice atmosphere. Very clean and safe ! Would definitely come again !
    France, Male, 18-24
  • 9.1

    Superb

    07 Oct 2019
    A well thought out hostel with plenty of storage space in the kitchen and my dorm room was very spacious
    England, Female, 31-40
  • 9.1

    Superb

    19 Sep 2019
    Great facilities-- lockers, kitchen, laundry, private shower, free towels, and 24/7 desk. Plus, they'll loan you a local bus pass. While the place purports to be "green" by encouraging recycling etc, the fact that they serve meat & dairy in their cafe shows that they are not serious about climate action.
    USA, Female, 25-30
  • 8.3

    Fabulous

    02 Oct 2019
    Very nice atmosphere, thanks to the on-site bar. The private dorms are a little expensive. Overall I had a nice stay.
    Italy, Male, 25-30
  • 7.7

    Very Good

    27 Sep 2019
    We stayed in a private room in September. Banff is the most expensive place to stay we found on our trip. This accommodation is very basic but we didn’t expect anything less. Greeted by the friendliest staff on reception. Very helpful and informative. We didn’t go into the main building much as we was out most of the days but did enjoy a good breakfast at their restaurant. Security is very good and the location is a short drive from Banff town centre. WiFi also has a good connection.
    England, Female, 18-24
  • 7.7

    Very Good

    21 Sep 2019
    Music coming from the basement was to loud and I was having problem to fall asleep because of it
    Canada, Male, 25-30
  • 7.4

    Very Good

    19 Sep 2019
    A nice hostel, but we booked a double room and got placed in a room with 5 beds which was very small. Also didnt realize that the ensuite means only the toilet and sink. The shared showers were located in the hallway.
    Slovenia, Couple, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Jobs Board
  • Key Card Access
  • Meeting Rooms
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Restaurant
  • Vending Machines
Entertainment
  • Board Games
  • Games Room
  • Pool Table


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