Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

· The deposit amount paid at the time of reservation is non-refundable.
· Cancellations within 28 -14 days prior to arrival forfeit the deposit amount.
· Cancellations within fourteen (14) days of arrival date are 100% non-refundable.
· A maximum of ten (10%) percent reduction in group size is accepted up to fourteen (14) days prior to date of arrival for a refund. Any request to increase the group size will be accommodated, subject to availability.
· Hostel reserves the right to cancel reservations not paid for in full fourteen (14) days in advance of group arrivals.
· Group “no shows” will not be refunded. HI will hold the booking for the duration of the reservation provided that payment has already been received as required.

Additional Terms and Conditions

· A signed contract from Hostelling International is required to confirm room block. A Hostelling International Group representative will contact you once the reservation has been submitted.
· A credit card is required to secure the reservation and to charge the deposit amount. Visa and Mastercard are accepted.
· The deposit amount is non-refundable
· If the group requires exclusive use of rooms, the extra beds must be reserved and paid for.
· Final balance is due within 28 days of arrival and will be charged to the credit card supplied.
· Groups that cancel within 14 days of arrival are 100% non-refundable.
• Dorm rates are based on per person per night. Private room rates are based on double occupancy unless otherwise specified.
• Rates may vary depending on room type, seasonal, weekday or weekend periods.
• Changes made to this booking must be confirmed to the group in writing by the Group Reservation Agent.
• The Group must provide a group rooming list 14 days prior to the Group’s arrival. The group rooming list will include first and last names, gender and indicate requested room assignment
· Children under 6 years of age are only permitted in private rooms, not in dorms unless the party has rented the entire dorm
• Sleeping bags are not permitted at the hostel due to sanitary reasons. Therefore the hostel supplies all linen at no extra charge. (Sheets, blankets, pillows, pillow cases and towels.)
• While at the hostel, the group is responsible for following the rules and policies of the hostel. The group will be held responsible for any damage or misbehavior of the group.
• Upon arrival of the group the group leader must make themselves known to the front desk (or manager) of the hostel. At that time they will be instructed as to the policies and expectations of the hostel. We request that one person pick up the keys and distribute to the group unless other arrangements have been made.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Stay and Bike. Ask about our discounted bike rental vouchers at check-in! Discounted rafting tickets available during summer. Discounted ski packages available during winter.

**Free Transportation**
Free bus pass available for our local transit system (deposit required).

**Free Wi-Fi**
Experience our recent upgrade - it's FAST!

**Free Secure Luggage Storage**
Every bed has a small human sized locker AND they have outlets so you can lock away, but recharge your electronic devices!

**On-site Pub, The Storm Cellar**
Free pool, foosball and darts, plus a different event each night: Jam Night on Wednesdays, Karaoke on Fridays - and most importantly, cheap highballs and beer! Great place to meet other travellers.

Our large guest kitchens (yep, plural - we've got two of them) are fully equipped with lots of seating and commercial quality cooking facilities, including a walk in fridge!

**Family Friendly**
With our Twin Private Dormitory options and guest kitchens & laundries we are a good option for family bookings. Please note that those travelling with children under 12 years old are advised to book private rooms or private dormitories as young children are not permitted in shared public dormitories. Under 18's must be accompanied by a guardian.

**Looking For Work?**
Our Job Seekers Package is the best long-term stay deal in Banff. Includes - 14 nights shared accommodation, heaps of local info, 2 welcome drinks in our bar, a 14 day bus pass and a free Hostelling International membership! If you find accommodation in town, all unused nights are refundable. Blackout dates and conditions apply. Please note, this packages is not reservable online. Please enquire about rates at check-in.


HI Banff is part of HI Canada, a not-for-profit organization on a mission to build a community of conscious travellers who share a greater understanding of people, places and cultures.

Please note that HI/YHA discounts are not available to members as part of this booking. View House Rules


Take on the slopes in style at HI Banff Alpine Centre. We're a rustic chalet hostel with cosy common rooms and fires to sit around after a day racing down the Canadian Rockies. Booking for summertime? We've got discounts on rafting trips, or we can help you rent a bike for cheap. Our on-site pub, the Storm Cellar, has free foosball, pool and darts, plus we put on nightly interactive events from epic jam sessions to cringe-free karaoke (we hope).


You'll find us on Tunnel Mountain, close to Banff's nightlife scene but far enough away to enjoy low-key mountain life in a scenic setting. If you're coming to us from Banff Brewster Bus Station, walk seven minutes to Elk Street Transit Hub and we're a 5-minute bus ride away. You'll see our sign on the left after passing Tunnel Mountain Resort. Fancy a mini hike? It's a 40-minute trek to Surprise Corner, where you'll get amazing views over the mountains and the castle-like Fairmont Banff Springs Hotel.

Rooms and Dorms

As well as private rooms, we have mixed and female-only dorms with en-suites or shared bathrooms. Bedding's always included, and our lockers are so big that a human can fit in them (please don't try, though)! The lockers have outlets inside, so you can charge your phone safely while you're out practising your freestyle.

Extras and activities

Our kitchens – yep, two of 'em – are huge industrial-style spaces with facilities to match. They have seats so you can socialise while your food's sizzling away, and there's a walk-in fridge. If you'd rather treat yourself to some melty, gooey poutine, Cougar Pete's restaurant is on-site. Use the free, fast Wi-Fi to watch some technique-improving ski videos on YouTube while you eat. When you're done, our 24-hour reception staff can sort you out with a free local bus pass for a deposit.

View House Rules

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Reviews & Ratings

  • Value For Money 8.4

  • Security 9.4

  • Location 8.5

  • Staff 9.3

  • Atmosphere 8.6

  • Cleanliness 8.7

  • Facilities 8.7

Latest Reviews

  • 10.0


    20 Jun 2019
    Thumbs up!!!
    USA, Female, 41+
  • 10.0


    16 Jun 2019
    I booked this hostel because it was--indeed--a hostel, had availability, and was the second cheapest in town. That said, this place is amazing and I extended my stay 5 more nights. Super clean, great amenities, and most importantly the front desk staff is the **** (not limited to, but especially, Travis, Misty, Ben, and Jimmy). I had so many questions for them (including about an oil change, who asks that?) and they were always extremely friendly and knew the answers.
    USA, Female, 25-30
  • 10.0


    07 Jun 2019
    The Banff hostel was outstanding. All facilities and rooms were new or newly-remodeled, sparkling clean and the use of space was efficient. Staff were extremely friendly and helpful, going out of their way to accommodate a special request we made and to ensure that our stay was as comfortable as possible. They also offered tourism tips and maps; this was very helpful. We very much appreciated the "quiet after 11:00pm" rule. And the location could not be beat!
    USA, Female, 41+
  • 10.0


    01 Jun 2019
    SUCH a great stay here even though it was short! The rooms and bathrooms were spotless and they have a really great little bar in the basement. It's a short walk into town and you get a free bus pass if you'd prefer. Great location and great staff!
    Canada, Female, 25-30
  • 9.1


    14 Jun 2019
    Great affordable place in Banff. Just the location is not in main downtown. Probably a 1 km walk uphill. So don't travel with a lot of luggage. Bus connectivity is good. Almost one bus every 30 min by the Roam city transit. Lot of young Australian crowd in the hostel at the time I was staying m
    India, Male, 31-40
  • 8.9


    07 Jun 2019
    Staff very friendly.
    Scotland, Female, 25-30
  • 8.6


    15 Jun 2019
    Good hostel can’t thank the staff enough they’re incredibly helpful with getting buses around, hikes to do, even have a phone you can use for free to call around town etc. It’s out of town but only 20minute walk or you can take the bus plus they give you a free public bus pass for your time there. Will stay again definitely
    England, Couple, 18-24
  • 8.6


    04 Jun 2019
    Great place to stay for the money right in Banff.
    USA, Female, 41+
  • 8.3


    03 Jun 2019
    The location is a bit further away, but since you've coming to hike, it's manageable. I really liked the bus pass and the kitchen facilities were awesome. It seemed to be a bit quiet at the time I came there, but I think the price sorts out all the cheapest backpackers (like myself) into this hostel which means that they might not be joining the hostel activities that actively. Lockers were good and you can borrow bearspray from the front desk if needed!
    Finland, Female, 18-24
  • 8.3


    03 Jun 2019
    Lovely location. Bit pricey considering breakfast isn't included. Bathrooms were clean but the bedroom wasnt vacuumed for the whole 10 days I was there. Hostel gives you a free bus pass to get to town and back, 5 min bus trip. Or 20 min walk. The one really annoying thing for me was my key card kept not working, but apparently they know there's an issue with room 504 door. Over all I would recommend. It's a beautiful building with lovely common areas to lounge in, including an outside porch.
    Scotland, Female, 25-30
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  • Free City Maps
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Jobs Board
  • Key Card Access
  • Meeting Rooms
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Restaurant
  • Vending Machines
  • Board Games
  • Games Room
  • Pool Table