Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

· The deposit amount paid at the time of reservation is non-refundable.
· Cancellations within 28 -14 days prior to arrival forfeit the deposit amount.
· Cancellations within fourteen (14) days of arrival date are 100% non-refundable.
· A maximum of ten (10%) percent reduction in group size is accepted up to fourteen (14) days prior to date of arrival for a refund. Any request to increase the group size will be accommodated, subject to availability.
· Hostel reserves the right to cancel reservations not paid for in full fourteen (14) days in advance of group arrivals.
· Group “no shows” will not be refunded. HI will hold the booking for the duration of the reservation provided that payment has already been received as required.

Additional Terms and Conditions

· A signed contract from Hostelling International is required to confirm room block. A Hostelling International Group representative will contact you once the reservation has been submitted.
· A credit card is required to secure the reservation and to charge the deposit amount. Visa and Mastercard are accepted.
· The deposit amount is non-refundable
· If the group requires exclusive use of rooms, the extra beds must be reserved and paid for.
· Final balance is due within 28 days of arrival and will be charged to the credit card supplied.
· Groups that cancel within 14 days of arrival are 100% non-refundable.
• Dorm rates are based on per person per night. Private room rates are based on double occupancy unless otherwise specified.
• Rates may vary depending on room type, seasonal, weekday or weekend periods.
• Changes made to this booking must be confirmed to the group in writing by the Group Reservation Agent.
• The Group must provide a group rooming list 14 days prior to the Group’s arrival. The group rooming list will include first and last names, gender and indicate requested room assignment
· Children under 6 years of age are only permitted in private rooms, not in dorms unless the party has rented the entire dorm
• Sleeping bags are not permitted at the hostel due to sanitary reasons. Therefore the hostel supplies all linen at no extra charge. (Sheets, blankets, pillows, pillow cases and towels.)
• While at the hostel, the group is responsible for following the rules and policies of the hostel. The group will be held responsible for any damage or misbehavior of the group.
• Upon arrival of the group the group leader must make themselves known to the front desk (or manager) of the hostel. At that time they will be instructed as to the policies and expectations of the hostel. We request that one person pick up the keys and distribute to the group unless other arrangements have been made.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


HI Banff Alpine Centre

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Ask about our discounted activities and events vouchers at check-in! Discounted rafting tickets, bike hire and tours available during summer. Discounted ski packages available during winter.

**Free Transportation**
Free bus pass available for our local transit system (deposit required).

**Free Wi-Fi**
Experience our recent upgrade - it's FAST!

**Free Secure Luggage Storage**
Every bed has a small human sized locker AND they have outlets so you can lock away, but recharge your electronic devices!

**On-site Pub, The Storm Cellar**
Free pool, foosball and darts, plus a different event each night: Jam Night on Wednesdays, Karaoke on Fridays - and most importantly, cheap highballs and beer! Great place to meet other travellers.

Our large guest kitchens (yep, plural - we've got two of them) are fully equipped with lots of seating and commercial quality cooking facilities, including a walk in fridge!

**Family Friendly**
With our Twin Private Dormitory options and guest kitchens & laundries we are a good option for family bookings. Please note that those travelling with children under 12 years old are advised to book private rooms or private dormitories as young children are not permitted in shared public dormitories. Under 18's must be accompanied by a guardian.

**Looking For Work?**
Our Job Seekers Package is the best long-term stay deal in Banff. Includes - 14 nights shared accommodation, heaps of local info, 2 welcome drinks in our bar, a 14 day bus pass and a free Hostelling International membership! If you find accommodation in town, all unused nights are refundable. Blackout dates and conditions apply. Please note, this packages is not reservable online. Please enquire about rates at check-in.


HI Banff is part of HI Canada, a not-for-profit organization on a mission to build a community of conscious travellers who share a greater understanding of people, places and cultures.

Please note that HI/YHA discounts are not available to members as part of this booking. View House Rules


Take on the slopes in style at HI Banff Alpine Centre. We're a rustic chalet hostel with cosy common rooms and fires to sit around after a day racing down the Canadian Rockies. Booking for summertime? We've got discounts on rafting trips, or we can help you rent a bike for cheap. Our on-site pub, the Storm Cellar, has free foosball, pool and darts, plus we put on nightly interactive events from epic jam sessions to cringe-free karaoke (we hope).


You'll find us on Tunnel Mountain, close to Banff's nightlife scene but far enough away to enjoy low-key mountain life in a scenic setting. If you're coming to us from Banff Brewster Bus Station, walk seven minutes to Elk Street Transit Hub and we're a 5-minute bus ride away. You'll see our sign on the left after passing Tunnel Mountain Resort. Fancy a mini hike? It's a 40-minute trek to Surprise Corner, where you'll get amazing views over the mountains and the castle-like Fairmont Banff Springs Hotel.

Rooms and Dorms

As well as private rooms, we have mixed and female-only dorms with en-suites or shared bathrooms. Bedding's always included, and our lockers are so big that a human can fit in them (please don't try, though)! The lockers have outlets inside, so you can charge your phone safely while you're out practising your freestyle.

Extras and activities

Our kitchens – yep, two of 'em – are huge industrial-style spaces with facilities to match. They have seats so you can socialise while your food's sizzling away, and there's a walk-in fridge. If you'd rather treat yourself to some melty, gooey poutine, Cougar Pete's restaurant is on-site. Use the free, fast Wi-Fi to watch some technique-improving ski videos on YouTube while you eat. When you're done, our 24-hour reception staff can sort you out with a free local bus pass for a deposit.

View House Rules

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Reviews & Ratings

  • Value For Money 9.2

  • Security 9.3

  • Location 9.2

  • Staff 9.5

  • Atmosphere 9.4

  • Cleanliness 9.5

  • Facilities 9.2

Latest Reviews

  • 10.0


    12 Mar 2021
    We decided to spend a weekend with the family and take the opportunity for our children to ski. We rented a cabin at "Hi Banff" and it has been awesome We are very satisfied with the place, the facilities, the service. We definitely recommend the place and we plan to return again
    Spain, Male, 41+
  • 10.0


    30 Aug 2020
    Great stay! Location is perfect, clean facilities and the included breakfast is a nice touch!
    Canada, Male, 25-30
  • 10.0


    29 Aug 2020
    My boyfriend and I had a great stay in a private room. Very nice staff, super clean and quiet. Kitchen is big and has all the necessary to cook. The hostel is also very well located and we found free parking in front. Would definitely recommend.
    Canada, Couple, 25-30
  • 9.4


    03 Sep 2020
    with Covid there were pnly 3 prople in a 6 bed dorm all lowers. otherwise we would have found it crowded. Lounge space in Marie Belle was lovely
    Canada, Female, 41+
  • 9.4


    01 Sep 2020
    Had a wonderful stay at this beautiful hostel. The facilities were spectacular, particularly the kitchen. Since a lot of amenities were closed due to Covid, I definitely want to come back to take advantage of everything this hostel has to offer.
    Canada, Female, 25-30
  • 9.4


    30 Aug 2020
    Easy to find. Not too far from downtown. Staff were very friendly and helpful, answering questions before we could think of them. Complementary pancake breakfast was great! Our cabin was clean. Beds comfy. Over all we were very pleased and would recommend staying. We will again!
    Canada, Male, 41+
  • 9.1


    19 Sep 2020
    Great place to stay overall. Only bad thing is that kitchen closes at 9pm and it is locked. I went during covid, only two people can cook at a time and time slots must be booked. One of the showers did not drain, I reported on a Saturday, it was fixed in 2 days as we were leaving. Bed is thin and ok. Sheets, towels provided.
    Canada, Couple, 31-40
  • 8.3


    05 Sep 2020
    Really Nice and clean. I recommend this place.
    Canada, Female, 25-30
  • 7.4

    Very Good

    07 Sep 2020
    Our stay was good at the hostel, but the room could use some updating. The bed wasn't very comfortable and the bedding was a fake satin material and very thin. The breakfast was a good pancake breakfast. COVID protocols are being followed and enforced.
    Canada, Couple, 25-30
  • 6.3


    03 Sep 2020
    It was lovely. I would recommend going here and would personally visit again. I wished the bathrooms would get cleaned more often or at least should offer cleaning spray and hand sanitizer.
    Germany, Female, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Card Phones
  • Common Room
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Hot Showers
  • Jobs Board
  • Key Card Access
  • Meeting Rooms
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Restaurant
  • Vending Machines
  • Board Games
  • Games Room
  • Pool Table