Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

· The deposit amount paid at the time of reservation is non-refundable.
· Cancellations within 28 -14 days prior to arrival forfeit the deposit amount.
· Cancellations within fourteen (14) days of arrival date are 100% non-refundable.
· A maximum of ten (10%) percent reduction in group size is accepted up to fourteen (14) days prior to date of arrival for a refund. Any request to increase the group size will be accommodated, subject to availability.
· Hostel reserves the right to cancel reservations not paid for in full fourteen (14) days in advance of group arrivals.
· Group “no shows” will not be refunded. HI will hold the booking for the duration of the reservation provided that payment has already been received as required.

Additional Terms and Conditions

· A signed contract from Hostelling International is required to confirm room block. A Hostelling International Group representative will contact you once the reservation has been submitted.
· A credit card is required to secure the reservation and to charge the deposit amount. Visa and Mastercard are accepted.
· The deposit amount is non-refundable
· If the group requires exclusive use of rooms, the extra beds must be reserved and paid for.
· Final balance is due within 28 days of arrival and will be charged to the credit card supplied.
· Groups that cancel within 14 days of arrival are 100% non-refundable.
• Dorm rates are based on per person per night. Private room rates are based on double occupancy unless otherwise specified.
• Rates may vary depending on room type, seasonal, weekday or weekend periods.
• Changes made to this booking must be confirmed to the group in writing by the Group Reservation Agent.
• The Group must provide a group rooming list 14 days prior to the Group’s arrival. The group rooming list will include first and last names, gender and indicate requested room assignment
· Children under 6 years of age are only permitted in private rooms, not in dorms unless the party has rented the entire dorm
• Sleeping bags are not permitted at the hostel due to sanitary reasons. Therefore the hostel supplies all linen at no extra charge. (Sheets, blankets, pillows, pillow cases and towels.)
• While at the hostel, the group is responsible for following the rules and policies of the hostel. The group will be held responsible for any damage or misbehavior of the group.
• Upon arrival of the group the group leader must make themselves known to the front desk (or manager) of the hostel. At that time they will be instructed as to the policies and expectations of the hostel. We request that one person pick up the keys and distribute to the group unless other arrangements have been made.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Ask about our discounted activities and events vouchers at check-in! Discounted rafting tickets, bike hire and tours available during summer. Discounted ski packages available during winter.

**Free Transportation**
Free bus pass available for our local transit system (deposit required).

**Free Wi-Fi**
Experience our recent upgrade - it's FAST!

**Free Secure Luggage Storage**
Every bed has a small human sized locker AND they have outlets so you can lock away, but recharge your electronic devices!

**On-site Pub, The Storm Cellar**
Free pool, foosball and darts, plus a different event each night: Jam Night on Wednesdays, Karaoke on Fridays - and most importantly, cheap highballs and beer! Great place to meet other travelers.

**Kitchens**
Our large guest kitchens (yep, plural - we've got two of them) are fully equipped with lots of seating and commercial quality cooking facilities, including a walk in fridge!

**Family Friendly**
With our Twin Private Dormitory options and guest kitchens & laundries we are a good option for family bookings. Please note that those travelling with children under 12 years old are advised to book private rooms or private dormitories as young children are not permitted in shared public dormitories. Under 18's must be accompanied by a guardian.
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HI Banff is part of HI Canada, a not-for-profit organization on a mission to build a community of conscious travelers who share a greater understanding of people, places and cultures.

Please note that HI/YHA discounts are not available to members as part of this booking. View House Rules

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Reviews & Ratings

  • Value For Money 8.7

  • Security 9.6

  • Location 8.4

  • Staff 9.6

  • Atmosphere 8.9

  • Cleanliness 8.9

  • Facilities 8.8


Latest Reviews

  • 10.0

    Superb

    26 Jul 2022
    Enjoyed my stay
    Canada, Mixed Group, 41+
  • 9.7

    Superb

    10 Aug 2022
    Great hostel ran by an even greater team. When you book a hostel you always wonder if it’ll have « that » feeling. If the people are nice, the vibe makes sense and the atmosphere is welcoming and warm. I can happily confirm that this is the case for HI Banff alpine center!
    Belgium, Male, 25-30
  • 9.7

    Superb

    22 Jul 2022
    Great location just up the road by bus from the main town in Banff. The bus passed supplied by the hostel made getting around easy and saved me a bit of coin. The staff were super helpful and friendly and also very knowledgeable of stuff to do in Banff. The hostel also had a nice bar, cafe and ran regular social activities. A great hostel to stay at.
    Australia, Male, 41+
  • 9.1

    Superb

    17 Jul 2022
    Has everything a hostel should have. Except fans for hot days. The rooms are a bit cramped, and on a hot day the room gets unbearably hot during the night.
    Sweden, Male, 41+
  • 8.9

    Fabulous

    08 Aug 2022
    Great staff, friendly atmosphere and lots of planned activities and events .
    Canada, Male, 31-40
  • 8.6

    Fabulous

    27 Jul 2022
    Very affordable and good place to stay. Got all the amenities. Staff is amazing. You get your value for money.
    Pakistan, Male, 18-24
  • 8.6

    Fabulous

    17 Jul 2022
    Friendly staff. I was impressed at how VERY clean the facilities were. I thought it was a little pricey but i'm not up on my hostels either.
    Canada, Mixed Group, 41+
  • 7.4

    Very Good

    06 Aug 2022
    The place is far from the restaurants and pubs, it is old and a bit pricy but it has all the necessary facilities
    Colombia, Male, 31-40
  • 6.9

    Good

    31 Jul 2022
    rooms should have some way of cooling themselves... it was way way too hot
    USA, Male, 31-40
  • 4.6

    Rating

    29 Jul 2022
    Room was extremely hot. Bed was hard as a brick. There was a skylight directly above my bed without a curtain causing light to shine on me until the sun set at 10:30 and again when it began to rise at 5am. The ensuite bathroom was one toilet without a shower. The showers were still communal in the hallway.
    USA, Female, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Card Phones
  • Common Room
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Key Card Access
  • Meeting Rooms
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Vending Machines
Entertainment
  • Board Games
  • Foosball
  • Games Room
  • Pool Table
  • Wi-Fi


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