Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy


* Cancellations forfeit the full deposit
* Cancellations received more than 7 days prior to date of arrival will receive a full refund, not including the deposit
* Cancellations within 7 days forfeit 50% of the total cost of the stay, not including the deposit

Additional Terms and Conditions

Rooming List required 14 days prior to arrival date.

Additional Info:

Group Booking Terms and Conditions:
* Special policies apply for group stay of 10 or more people.

* A 50% deposit is required at the time of booking. A final payment of 50% is required 7 days prior to your arrival at check in. If reservation involves booking 7 days before the arrival date, then full payment (100%) is required immediately.

* If the deposit and/or full payment is declined then the reservation is null and void.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


HI Calgary City Centre

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Come visit our newly renovated hostel located in the heart of Calgary! This is a great place to call home as you explore what this world-famous Western Canadian city has to offer.

Hostel amenities include:
- Free computers and wifi
- Free luggage storage available before check-in
- Free towels and linen
- Fully equipped kitchen with free spices, large TV and recreation room with 55” flat screen TV, comfy lobby to meet and greet, laundry room and quiet reading room.
- We are staffed 24 hours; so come and go as you wish.

HI Calgary City Centre offers 6-bed dorm rooms (female, male and mixed) featuring individual lockers, bed lights, as well as private/family rooms with en-suites and a new 40” flat-screen TV.

Exploring Calgary is easy from our central location: a quick walk takes you to the city centre where you can find dining, shopping, entertainment, transportation, cultural districts for every taste and budget. Other attractions are easy to get to with the help of the nearby CTrain (free transportation within the city centre). The Calgary Airport Express Bus is two blocks away while Allied Airport Shuttle Bus stops across the street from the hostel. The Banff Express Shuttle offer picks up right outside of the hostel for daily trips to Canmore and Banff. The US embassy is 2 blocks away.


HI Calgary City Centre is part of HI Canada, a not-for-profit organization on a mission to build a community of conscious travellers who share a greater understanding of people, places and cultures.

Please note that HI/YHA discounts are not available to members as part of this booking. View House Rules

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Reviews & Ratings

  • Value For Money 8.8

  • Security 9.4

  • Location 9.4

  • Staff 9.6

  • Atmosphere 8.4

  • Cleanliness 9.1

  • Facilities 8.9

Latest Reviews

  • 10.0


    17 Jul 2020
    Staff were so rad!! Shared some laughs n smiles, and were more than accommodating to anything I needed. They set a chill friendly vibe that seemed to relay to the guests as well, who at least one of which I now call a friend. Location is great, and the facility is both clean, and secure. Truly wish I could have stayed longer
    Canada, Male, 31-40
  • 10.0


    02 Mar 2020
    Due to external circumstances out of our control and nothing to do with the hostel, we weren't able to check in to Calgary HI on our scheduled date. Long story short, the staff were professional and prompt with their emails and very understanding and generous with us. Will be booking with them again when we finally get to Calgary!! Thanks guys!
    Australia, Female, 25-30
  • 10.0


    13 Feb 2020
    The place was really great, even for the one night I stayed. My only issue is that I am a non-binary person and the bathroom options where quite binary. Also I was upgraded to a female dorm based on my drivers licence/passport. I felt like I was intruding upon a safe space. Next time I will insist harder to stay in the mixed dorm.
    Canada, Female, 25-30
  • 9.7


    11 Feb 2020
    Great place to stay a couple nights
    Mexico, Male, 18-24
  • 9.1


    25 Jan 2020
    Great hostel and service! Loved the breakfast too. Did get woken up by slamming doors at night, but it was only brief and it was a Saturday in the city centre.
    England, Female, 25-30
  • 8.9


    07 Mar 2020
    I've never met friendlier staff. The building is comfortable and warm, with a cool TV and 'library' room. Bedrooms are pretty good. Bathrooms are quite small, and despite the staff effort they quickly become less hygienic than ideal.
    New Zealand, Male, 25-30
  • 8.9


    16 Feb 2020
    Comfortable, clean, safe location with friendly staff and clean washrooms.
    Canada, Female, 31-40
  • 8.6


    28 Feb 2020
    The staff is excellent. The rooms are very small and there are no lockers to suitcase (only to bags or small things) but everything else is great.
    Argentina, All Female Group, 25-30
  • 8.3


    24 Feb 2020
    Amazing staff, nice breakfast and location. Main complaint is the lack of charging abilities at the bed space. Meaning you can’t have your electronics charge overnight and have an alarm set if you want to be courteous to other room mates.
    Australia, Female, 25-30
  • 5.7


    23 Jan 2020
    Bed bugs. Need I say more? Got a bunch of gnarly bites from this place so now I’m basically torching my bag and all my clothes I brought home with me as I didn’t notice the bites until I arrived home. So that’s pretty deadly. Stay somewhere else, 0/10 would not recommend to a friend or stranger.
    Canada, Male, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Dryer
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Bicycle Hire
  • Currency Exchange
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Games Room
  • Pool Table
  • Wi-Fi