Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Groups have to cancel the reservation 10 days prior to their arrival, otherwise will be charged for the first night of stay.

Additional Terms and Conditions

All our guests have to be members of Hostelling international. Price for group membership card at YH Zagreb is 32,00 Euro.
School groups do not have to pay tourist tax by providing the school - trip approval.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


HI Hostel Zagreb

Book more than 4 days in advance for Free Cancellation.
  • Wonderful Location
  • Brilliant Staff
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Property Description

HI Hostel Zagreb, previously known as Youth Hostel Zagreb is located in the very centre of the city, in Petrinjska Street (No 77). The main city square can be reached in a short walk (500 m), the Main Train Station is just 150 m away, while the Main Bus Station is 900 m away. Free private parking is offered and free Wi-Fi is available throughout the property.
The front desk is open 24 hours a day, while a safety deposit box is available at the reception desk. Public areas are air-conditioned and feature a vending machine for drinks.
HI Hostel Zagreb is the very first hostel in Zagreb (since 1963) and the biggest one in the center (215 beds). For more than 50 years HI Hostel Zagreb offers affordable, clean and comfortable accommodation for travelers from all around the world.
Backpackers, families, groups, students, school groups, sport clubs are all welcome to HI Hostel Zagreb.

The overnight price DOES NOT include tourist tax. Tourist tax per person per night is 1,70 EURO Children under 12 do not pay the tourist tax, people between 12 and 29 pay 50% of the tourist tax price. School groups do not have to pay the tourist tax by providing the school-trip approval.
For a group reservation (20+) there is a discount.

Please note: The overnight price list refers to members of any youth hostel association. If you do not have a valid national membership card or Hostelling International card, you get a 'Welcome stamp' for each overnight in a youth hostel. After collecting six stamps on the Hostelling International card, that you will get with the first 'Welcome stamp', You have a valid membership card for all Hostelling International youth hostels worldwide. You can collect 'Welcome stamps' in each HI youth hostel. The price of one welcome stamp in Croatian youth hostels is app. 1,35 EURO
PAYMENT: upon arrival, only with Croatian Kuna or credit/debit cards: Visa, MasterCard, Maestro View House Rules

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Reviews & Ratings

  • Value For Money 6.6

  • Security 7.4

  • Location 8.6

  • Staff 7.9

  • Atmosphere 6.1

  • Cleanliness 5.4

  • Facilities 5.7

Latest Reviews

  • 10.0


    07 Aug 2021
    Very nice staff very chill place
    USA, Male, 25-30
  • 9.4


    02 Sep 2021
    You get what you payd
    Bosnia And Herzegovina, Male, 25-30
  • 7.1

    Very Good

    14 Sep 2021
    The staff was nice and helpful There were posters by the reception, which provided ideas for trips and restaurants The showers had locks, which was nice, since they are shared The shared bathroom could be cleaner and the bedrooms as well. I had stains on my bedsheet(the sheets seemed to be washed, but it’s still nasty) and the floor wasn’t swept
    Faroe Islands, All Female Group, 18-24
  • 6.9


    03 Aug 2021
    Well located but I could not sleep in my bed because of dust or acarians, neither my friend when we tried to exchange our beds.
    France, Female, 25-30
  • 6.0


    16 Aug 2021
    Good location! It’s nearby the bus station & town Center (within 10-15mins walk) Many supermarkets & restaurants are scattered around it. Security is good. You have to leave the key in the front desk before you go out. A locker is for the luggage storage. Most of the staff are helpful and friendly. However, one of the girl is rude and disrespectful. No A/C so the room is hot when temperature above 30degree Celsius. The vending machines is empty.
    Hong Kong China, Female, 31-40
  • 6.0


    06 Aug 2021
    Helpful staff and good location, free parking. The toilets and shower were not clean and unusable.
    Netherlands, Male, 25-30
  • 5.4


    16 Sep 2021
    Awful experience, it wasn’t clean at all, I couldn’t sleep all night (people talking in the aisles), dirty bathrooms, and I can continue. If you can pay a little bit more and stay at another place, do it!
    Chile, Female, 25-30
  • 4.3


    11 Aug 2021
    Pros: Staff were friendly, decent location Cons: Compulsory purchase of a loyalty card and city tax means you will pay more than expected. Only one key per room (Why??) so you will share a key with complete strangers. There are weird old people everywhere. Rooms are too hot. Definitely couldn't spend more than one night here
    England, Mixed Group, 18-24
  • 2.0


    26 Sep 2021
    Hostel charged more and also not give stay as mentioned in booking, all services were different as mentioned in booking
    India, Male, 25-30
  • 2.0


    13 Aug 2021
    No cleanness, no fan facility in summer holidays, almost we were burning in the tinny room of 10 sqr meter occupied by 6 people. Smelly rooms, with no hygiene. In short, no recommended at all. Do not waste your money. Also, they will scam you by offering an international hostel card by not letting you know the charges you need to pay. They will also scam you by adding city tourist fee. I think they should mention these charges while booking , so that i could decide by knowing all the charges
    Pakistan, Male, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Common Room
  • Elevator
  • Flexible NRR
  • Hair Dryers
  • Hair Dryers For Hire
  • Parking
  • Security Lockers
  • Wheelchair Friendly
  • 24 Hour Reception
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Vending Machines
  • Board Games
  • Wi-Fi