Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Groups have to cancel the reservation 10 days prior to their arrival, otherwise will be charged for the first night of stay.

Additional Terms and Conditions

All our guests have to be members of Hostelling international. Price for group membership card at YH Zagreb is 32,00 Euro.
School groups do not have to pay tourist tax by providing the school - trip approval.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


HI Hostel Zagreb

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

HI Hostel Zagreb, previously known as Youth Hostel Zagreb is located in the very centre of the city, in Petrinjska Street (No 77). The main city square can be reached in a short walk (500 m), the Main Train Station is just 150 m away, while the Main Bus Station is 900 m away. Free private parking is offered and free Wi-Fi is available throughout the property.
The front desk is open 24 hours a day, while a safety deposit box is available at the reception desk. Public areas are air-conditioned and feature a vending machine for drinks.
HI Hostel Zagreb is the very first hostel in Zagreb (since 1963) and the biggest one in the center (215 beds). For more than 50 years HI Hostel Zagreb offers affordable, clean and comfortable accommodation for travelers from all around the world.
Backpackers, families, groups, students, school groups, sport clubs are all welcome to HI Hostel Zagreb.

The overnight price DOES NOT include tourist tax. Tourist tax per person per night is 1,40 EURO Children under 12 do not pay the tourist tax, people between 12 and 29 pay 50% of the tourist tax price. School groups do not have to pay the tourist tax by providing the school-trip approval.
For a group reservation (20+) there is a discount.

Please note: The overnight price list refers to members of any youth hostel association. If you do not have a valid national membership card or Hostelling International card, you get a 'Welcome stamp' for each overnight in a youth hostel. After collecting six stamps on the Hostelling International card, that you will get with the first 'Welcome stamp', You have a valid membership card for all Hostelling International youth hostels worldwide. You can collect 'Welcome stamps' in each HI youth hostel. The price of one welcome stamp in Croatian youth hostels is app. 1,35 EURO
PAYMENT: upon arrival, only with Croatian Kuna or credit/debit cards: Visa, MasterCard, Maestro View House Rules

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Reviews & Ratings

  • Value For Money 8.1

  • Security 8.5

  • Location 9.0

  • Staff 8.3

  • Atmosphere 7.3

  • Cleanliness 7.9

  • Facilities 7.5

Latest Reviews

  • 9.4


    20 Jul 2019
    Very Comfortable Rooms at A Very Reasonable Price. Great Location.
    England, Male, 18-24
  • 8.9


    16 Feb 2020
    There’s only one staff that I find quite discriminatory . She declined to accept My US resident card and states that the passport is a requirement if I’m not from the European Union . Never heard of such policy in European hostels . Good thing The rest of the staff were nice including the cleaning lady that picks up the trash .
    USA, Female, 41+
  • 8.3


    31 Aug 2019
    Great location. Free parking with the ability to stay parked throughout check out day. A huge plus if you´re driving. Hostel is outdated, but was clean and adequate. Good value for money, 10 minutes walk from Zagreb main square.
    Canada, Couple, 25-30
  • 8.3


    15 Jul 2019
    The room was nice. The bathroom was clean. There were lockers to put stuff in safely. The location was very good, very close to train station.
    Australia, Female, 18-24
  • 7.4

    Very Good

    23 Jun 2019
    We were met by David and it was quite busy, really there needed to be another person on reception. One of the toilets and a shower on the second floor didn’t lock and the shower wasn’t great. The beds, were comfy and clean and the fan was a great addition. The staff were very helpful.
    England, Female, 18-24
  • 7.1

    Very Good

    05 Sep 2019
    If you expect a decent hotel for a low price and well situated it's nice, but there is no hostel life. A part from that, nothing to regret.
    Spain, Mixed Group, 18-24
  • 7.1

    Very Good

    07 Aug 2019
    Very friendly staff that allowed us to check in before check in because no one had stayed in the room the night before. Conditions of the bathrooms weren't great, only one shower per floor and urinals were out of function. Only one key per room that you have to hand in at desk if you are the last person to leave your dorm. Rooms were very simple, difficult to use the key to open the door but was a bit not a bog problem and lockers in rooms.
    Belgium, Mixed Group, 18-24
  • 6.9


    13 Jun 2019
    You don’t get a key for your room. The doors are always open. So you can enter anyone’s room at anytime. They do have huge lockers for your stuff but random people would walk into your room at night and wake you up while you were sleeping. Location is nice but other hostels near by will be more safe. There were people hanging around the hostel that were not staying there.
    USA, Couple, 25-30
  • 6.0


    15 Dec 2019
    My stay was ok but I paid cash at reception for my stay but once I checked out they charged the debit card I provided to book this hostel so long story short they charged me twice I will never book this hostel again worst experience I ever had
    Pakistan, Male, 31-40
  • 4.0


    16 Jun 2019
    Firstly, this is listed as a youth hostel but when we were unable to find the hostel with the name we had booked under we found out they had changed the name and it was not a youth hostel. There was no locked doors or security from the street all way into the bedrooms. The one key per room policy meant the doors cannot be locked at night leaving anyone to be able to walk in and out while you’re sleeping. However, the member of staff we voiced our concerns to was extremely helpful.
    Ireland, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Common Room
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Parking
  • Security Lockers
  • Wheelchair Friendly
  • 24 Hour Reception
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Vending Machines
  • Board Games
  • Wi-Fi