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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

The Painted Turtle Guesthouse welcomes groups of all sizes from all over the world. Please call us directly for group booking customs and rules.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/11

HI Nanaimo, Painted Turtle Guesthouse

Book more than 7 days in advance for Free Cancellation.
8.7
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Welcome to the Painted Turtle Guesthouse, winner of the most outstanding hostel of the year award across Canada! Plus the Certificate of Excellence 2 years running.

If you are looking for fresh, fun, and affordable accommodation in Nanaimo, you have found it!! Our cozy, clean and relaxed accommodation offers the ideal place to sleep, socialize and see the sights! Our funky guesthouse is a warm blend of hostel, guesthouse, and boutique hotel.....you will have to see it to believe it!

Opened in 2004, the Painted Turtle Guesthouse is a fully renovated 1913 heritage building. Located steps away from Nation wide vote of greatest street in Canada. The reasoning for this title is the culture, cafes, restaurants, pubs, clubs, art galleries, bakeries, and street performers. Plus the seawall is only a block and a half away, providing trails, swimming lagoon, crabbing opportunities, local artisans, delicious ice cream, play ground and access to 3 beautiful and special islands.

Our guesthouse provides you with a unique great room with a fully contained, self catering kitchen and eating area, a cozy living area with book exchange and fireplace, 2 computer kiosks plus FREE WIFI, games and a foosball table. We also offer FREE luggage storage, laundry facilities, office services, travel kiosk and our Stay and Save program, which provides you with discounts to many of the downtown vendors. Get a taste of the West Coast!!

We have dorm beds (female, male & co-ed), private rooms, and family rooms - perfect for backpackers and groups. FREE towels and sheets are provided in all rooms. Bathrooms are centrally located and exceptionally clean, each bathroom is outfitted with a sink, toilet and shower for your private use. Our family friendly, home away from home ambiance, makes us perfect for every kind of traveller.

Are you a student, new to town or here on business? Ask about our special long-term stay rates. Our prices can't be beat!

Reservations guaranteed with a VISA or Mastercard only.

We look forward to meeting you and making your stay in Nanaimo unforgettable! View House Rules

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Reviews & Ratings

  • Value For Money 8.3

  • Security 9.1

  • Location 9.3

  • Staff 9.1

  • Atmosphere 8.3

  • Cleanliness 9.2

  • Facilities 8.0


Latest Reviews

  • 10.0

    Superb

    19 May 2019
    I really enjoyed my stay at this hostel, I met great humans and the staff was helpful and friendly.
    Canada, Male, 18-24
  • 10.0

    Superb

    26 Dec 2018
    Definitely would come back!!
    USA, Female, 18-24
  • 9.7

    Superb

    02 May 2019
    Really lovely hostel
    England, Female, 25-30
  • 9.4

    Superb

    06 Oct 2018
    Staff was super friendly, location was great and everything was well kept and clean. There is some security lacking in the rooms however - just one tiny "locker" that would essentially fit your wallet, so there is not a way to lock up your belongings. The beds also lack privacy; having pods would really add to the space. Overall would recommend!
    USA, Female, 25-30
  • 9.1

    Superb

    16 Apr 2019
    only complaint is you have to be a gymnast to get on top bunks. no ladder is no bueno for a chubby fella. great kitchen facilities.
    Canada, Male, 31-40
  • 8.6

    Fabulous

    03 May 2019
    Very nice hostel. Clean and tidy. Brilliant and helpful staff, quick and easy check in. Kitchen was clean and well organised. Nice communal space. Rooms were tidy and clean with enough space and valuables locker. Bathrooms clean and nice to use. Good stay overall. And great location.
    England, Female, 25-30
  • 7.4

    Very Good

    07 Nov 2018
    Wouldn’t plan to stay here longer than necessary - atmosphere was dire, no one talked & made me homesick for the first time of being in Canada for 5 months! Can’t help who the guests were but the staff were great! In particular very helpful guy on front desk giving me the low down on where to explore in Nanaimo & even offered to give a ride to a group of us if we wanted to climb Mount Benson.
    England, Female, 18-24
  • 7.4

    Very Good

    11 Oct 2018
    Very clean and I would go back again.
    Canada, Female, 41+
  • 7.4

    Very Good

    09 Oct 2018
    Only stayed one night, but decent enough, kitchen, lockers, showers, power outlets all decent, fairly cheap and close to the waterfront
    England, Male, 25-30
  • 4.3

    Rating

    30 Mar 2019
    Very rude staff, I would be rude too if I was not paid. Called demanding to know when I was checking in because the caretaker has to wait and he is NOT PAID. What type of place does not pay its staff???
    USA, Male, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Meeting Rooms
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
Services
  • 24 Hour Security
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Meals Available
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • Foosball
  • Games Room

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