Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Southern, Gulf Coast city made it an ideal choice for a HI USA hostel and we think you’ll agree. Our completely renovated and modernized building features a spectacular interior mezzanine, expansive kitchen and dining room, and spacious common areas. HI New Orleans will wow hostel newbies and veterans alike. Have drink in our café‘ and meet other travellers over our unique fusion cuisine, or join a tour led by a local volunteer to discover the city beyond the beads and masks.

Located just across the street from the French Quarter, HI New Orleans is truly centrally located with quick access to many of our city’s vibrant neighborhoods and must-see attractions. You can experience everything from crawfish and beignets to zydeco and parades, and so much more. Be one of the first guests to stay here!

HI New Orleans features immaculately clean first-class dorms featuring ample storage, electronic locks & lockers, bunk lights, privacy curtains, very sturdy bunks, super comfy mattresses, in-locker charging, and access to more single-occupancy hall baths & showers than you will ever need. Our private rooms all feature a Queen Bed, ensuite bathroom, chromecast TV, and room safes. Book our “Queen with Bunks” private room to include a bunk bed and accommodate four. We include free breakfast with your stay, offer free or inexpensive hostel tours and events, and our whole hostel has fantastic WiFi coverage.

Your question of where to stay in New Orleans has been answered!

HI New Orleans Policies & Conditions:

Cancellation policy: 24h before arrival.

Check in from 15:00 to 23:00 .
Check out before 11:00 .

Payment upon arrival by cash, credit cards, debit cards.
This property may pre-authorise your card before arrival.

Taxes not included - 16.2%
Taxes not included - occupancy tax 1 USD per person per night.

In order to accommodate travelers, HI New Orleans can not accommodate residents of Orleans Parish, nor adjoining parishes.

HI USA is a non-profit membership organization, a $4 daily membership is assessed for non-members.


Reception: 24 hours.
Breakfast included.
No curfew.
Non smoking.
The maximum period of stay is of 14 days. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.7

  • Security 9.8

  • Location 9.7

  • Staff 9.8

  • Atmosphere 9.6

  • Cleanliness 9.7

  • Facilities 9.8

Latest Reviews

  • 10.0


    15 Aug 2019
    One of the best hostels I have stayed in world wide in terms of cleanliness/facilities! The beds are so comfy and the privacy curtain near enough ensures a good night sleep!! The staff were super friendly and gave recommendations if needed. I was GUTTED that I had spent the rest of my week at another hostel once I had arrived for my one night here!!! The social atmosphere isn’t the best out there are activities put on by the hostel so you can meet other travellers. Location is also AMAZING !!
    England, Female, 18-24
  • 10.0


    03 Aug 2019
    I would definitely choose you again if I went back to NOLA. The service was amazing!
    Brazil, Male, 25-30
  • 10.0


    03 Aug 2019
    In love with this hostel. The room and bathrooms were extremely clean, the sheets, the blankets, two pillows in each bed, everything was wonderful!!!❤️❤️❤️❤️
    Brazil, Female, 31-40
  • 10.0


    29 Jul 2019
    Favorite hostel to date; the two guys (one beardy, the other non-beardy) of the front desk night staff when I arrived on 29-Jul-2019 were so nice, fun and helpful with my various questions; it's set up like HI Boston (shower+lav+sink in individual rooms for complete privacy!) but with the added security of the key card also securing the lockers. Could do with some extra hooks in the room esp when coming in on a rainy day; the aircon was delightful and they've lots of seating + eating areas
    Philippines, Female, 31-40
  • 10.0


    27 Jul 2019
    500 words probably are not enough. The location is the best where is right on Canal street. If you take the bus from the airport, it goes straight to the corner which is AMAZING! The staffs are extremely nice. John and Alex helped me out of getting the shuttle bus to airport done. Super duper clean rooms, bathrooms, kitchen. Free breakfast, free vegetarian dinner on Mondays. Different activities every day and night. It IS a amazing hostel. The no.1 hostel in mind so far!
    USA, Female, 25-30
  • 10.0


    27 Jul 2019
    This was the best hostel I’ve ever stayed at. I know the facility is relatively new. But the staff were beyond friendly and extremely helpful. The rooms were spotlessly clean. Each bunkbed had its own private little curtain, which gave you a sense of privacy. The lobby itself is hotel quality. It’s centrally located, so finding places to go and transportation was with in walking distance. I know five stars is the highest rating you can get, but if it’s possible, I would give them 50.
    USA, Male, 41+
  • 10.0


    16 Jul 2019
    This place is super awesome. It's clean and well-maintained. Definitely worth the money. They offer great events too. Please do check them out :)
    China, Female, 25-30
  • 8.9


    30 Jul 2019
    Pros: brand new hostel, nice soft bedding, clean towels. Clean rooms. Lots of bathrooms that are private. Great kitchen area and good breakfast. Fantastic staff that resolved an issue I had with my roommate immediately. Cons: very loud area & no double glazing. A large plank of wood fell on my arm when using the lockers at check out which has really bruised me. Building work still happening so they need to be more careful. No atmosphere, not ideal to meet other travellers.
    England, Female, 25-30
  • 8.6


    11 Aug 2019
    This hostel is great, the facilities are beyond great for a hostel. An amazing kitchen, chic lobby with comfy couches and chairs. The dorms are awesome with the privacy curtains and the bathrooms were clean! The beds were beyond comfy also! Was a little loud outside due to the construction next door and the loud bus stop outside the hostel. Best hostel I’ve stayed in!
    Australia, Female, 18-24
  • 8.6


    26 Jul 2019
    Close to the Street Car / Bus hub ... can get to nearly Everywhere from here at least the Inner doors had a LOCK 24 / 7 I've seen cheaper ... but if you REALLY want to NOT pay the extra $4 bucks per night ... you TOO should join their "club" they only "officially Opened" about a month ago so Naturally there will STILL be things that are NOT complete ... I look forward to the attached Restaurant that gave us some Sample meals ... tasty haven't met everyone on Staff but for the most part th
    USA, Male, 31-40
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  • Free Breakfast
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Dishwasher
  • Dryer
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Mini-Supermarket
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi