Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Awarded a 2020 'Best New Hostel in the World' Hoscar by HostelWorld, our completely renovated and modernized building features a spectacular interior mezzanine, expansive kitchen and dining room, and spacious common areas. HI New Orleans will wow hostel newbies and veterans alike. Have drink in our onsite Cafe and meet other travellers over our unique fusion cuisine, or join a tour led by a local volunteer to discover the city beyond the beads and masks.

Located just across the street from the French Quarter, HI New Orleans is truly centrally located with quick access to many of our city’s vibrant neighborhoods and must-see attractions. You can experience everything from crawfish and beignets to zydeco and parades, and so much more.

HI New Orleans features immaculately clean first-class dorms featuring ample storage, electronic locks & lockers, bunk lights, privacy curtains, very sturdy bunks, super comfy mattresses, in-locker charging, and access to more single-occupancy hall baths & showers than you will ever need. Our private rooms all feature a Queen Bed, ensuite bathroom, chromecast TV, and room safes. Book our “Queen with Bunks” private room to include a bunk bed and accommodate four. We offer free or inexpensive hostel tours and events and our whole hostel has fantastic WiFi coverage.

Your question of where to stay in New Orleans has been answered!

HI New Orleans Policies & Conditions:

Cancellation policy: 24h before arrival.

Check in from 15:00 to 3:00.
Check out before 11:00.

Payment upon arrival by cash, credit cards, debit cards.
This property may pre-authorize your card before arrival.

Taxes not included - 16.2%
Taxes not included - city occupancy tax 1 USD per person per night.

In order to accommodate travelers, HI New Orleans can not accommodate residents of Orleans Parish, nor adjoining parishes.

HI USA is a non-profit membership organization, a $4 daily membership is assessed for non-members.


Reception: 24 hours.
No curfew.
Non smoking.
The maximum period of stay is of 14 days. View House Rules

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Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 10.0

  • Cleanliness 10.0

  • Facilities 10.0

Latest Reviews

  • 10.0


    18 Sep 2021
    I just love this place. I booked it again for my trip to New Orleans next month.
    US Virgin Islands, Female, 41+
  • 10.0


    18 Sep 2021
    Do not think about it, just book and enjoy it to the fullest. Fantastic Hostel, staff is amazing👌 Very clean, very safe. Just go for it
    Azerbaijan, Male, 18-24
  • 10.0


    18 Sep 2021
    Amazing place, staff was super helpful and kindly , beds were so comfortable, everything was nice and clean, coming from Europe to US, here i felt safe and welcome, I would definitely recommend! :)
    Croatia, Male, 18-24
  • 10.0


    18 Sep 2021
    One of the best (if not the best) hostel i've been in, and i've had my share of hostels
    Argentina, Male, 31-40
  • 10.0


    16 Sep 2021
    This was easily the nicest hostel I have ever stayed in. The beds were comfortable and had privacy curtains and spots for your phone. The shared bathrooms were kept very clean and had shampoo, soap, and bath-mats. The kitchen was glamorous, and the common room was quite nice. I would not hesitate to reccomend this hostel to a friend who normally likes hotels.
    USA, Male, 31-40
  • 10.0


    14 Mar 2020
    Hostel was in a prime location but very secure in the evenings. Easy check-in and staff courteous and knowledgeable about things to do in the area. Beds are comfortable and the facilities was super clean.
    USA, Female, 41+
  • 10.0


    11 Mar 2020
    Look no further!! This is by far one of the best hostels I’ve stayed at. Absolutely zero complaints! Plus, it’s two blocks away from bourbon st! What more could you ask for??
    USA, Female, 18-24
  • 10.0


    09 Mar 2020
    Everything was great. Much better than expected. All new, the lockers have chargers and the lockers lock with a card just for you. The beds are super confy. Much better than other hostels I have been to. Ideal if you travel alone or with friends. 110% recommended.
    Spain, Female, 31-40
  • 9.4


    12 Mar 2020
    Really well decorated social spaces & definitely the nicest hostel I have stayed in terms of bedding, pillows, key cards are electronic & there are single bathrooms. Super clean! If you’re looking for some peace & quiet, do not stay in an 8-bedroom. There were two extremely loud girls in mine (one was crying in the middle of the night for an hour). Only knocking on the location because there is serious street blocking around the hostel because a nearby hotel collapsed.
    USA, Female, 18-24
  • 9.4


    06 Mar 2020
    I stayed for one night and was pleased with the beds, the service, and the amenities. Having a keycard to access the building and my personal locker was a huge plus. This location was conveniently located about a ten-minute walk from the end of Bourbon Street, which is great if you're in town to enjoy the nightlife. The front entrance was a little hard to find with all of the construction outside, and it probably wouldn't be the nicest spot to be walking to in the early hours of the morning.
    USA, Male, 18-24
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  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Dishwasher
  • Dryer
  • Elevator
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • ATM
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Mini-Supermarket
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Pool Table
  • Wi-Fi


  • 2020

    1st, Best New Large Hostel

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