Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Located in the Cow Bay Tourist district of downtown Prince Rupert, this hostel provides a casual, relaxing and friendly stay in an exceptionally spotless and extensively renovated heritage building. Both private rooms and dorm style rooms are offered to meet every budget, with single use bathrooms for privacy. There is a large green garden with a BBQ area and fire-pit to meet other travelers and share stories.
Rates starting at $25 per person. Best to book ahead during the summer months.
Please note once booked we will contact you for the CVC code on your credit card to reconfirm your booking, failure to confirm this may result in your booking being cancelled.

Hostel Amenities:

FREE wireless high speed internet

Downtown location 2 minutes from waterfront

2 minute walk to grocery market and pubs

Huge backyard with BBQ and fire pit

Lots of local discount partners (restaurants, coffee shop, wildlife tour)

*** Please note; taxes are not included in price ***

This property may pre-authorise your card before arrival.

Office Hours:
June - September office is open 8:00 AM to 10:00 PM (open late on ferry nights from Port Hardy until 12:00 AM)
October - May office is open 9:00 AM to 9:00 PM View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.7

  • Security 9.4

  • Location 9.7

  • Staff 9.1

  • Atmosphere 9.7

  • Cleanliness 9.1

  • Facilities 9.4

Latest Reviews

  • 10.0


    17 Nov 2019
    My stay at the Pioneer guest was a very memorable experience. I was centrally located. I was able to preserve my grocery on the racks in convenient baskets and refrigerate the food stuff milk and pizza unable to finish. Two young ladies I believe sister did the two shifts and reception was 24 hrs open. I had arranged for wake up call for 5 am. I was punctually called. Taxi showed up at the right time. I was totally happy with my stay. Definitely will return. Recommending to others.
    Canada, Male, 41+
  • 10.0


    03 Jul 2019
    Beautiful little heritage building located very close to the tourist zone of Prince Rupert. No complaints,
    Canada, Female, 18-24
  • 10.0


    05 May 2019
    I only stayed for a night but the staff and other guests were friendly. Super nice kitchen and the bathroom was a single, full bath so you had a lot of privacy whenever you used it.
    USA, Female, 18-24
  • 10.0


    20 Aug 2018
    Clean, good atmosphere, very helpful staff, good location!
    Canada, Male, 25-30
  • 10.0


    18 Sep 2017
    Pioneer Guest House was a great place to stay. Convenient location, lovely building, spotlessly clean, friendly staff, good facilities - what more can I say? I would definitely recommend it
    Scotland, Female, 41+
  • 9.7


    19 Jul 2019
    Good place. Big kitchen.
    Canada, Male, 31-40
  • 9.1


    14 Aug 2019
    It was a good place to stay, convenient, good facilities and staff available to help as needed. Good value.
    Canada, Female, 41+
  • 9.1


    08 Jun 2019
    Great staff, great location and great bed. They have all you might need as a backpacker in this area, including a printer for printing tickets and a phone you can use. I'd stay again!
    Netherlands, Female, 25-30
  • 8.9


    20 Aug 2018
    Great location near Cow Bay and Sunken Gardens. Neat old building. Super clean. The only issue was the dorm was mixed gender. There was a lot of snoring and people arriving late and leaving early for the Inside Passage ferry. Tough to get a good night’s sleep - I would recommend a room rather than a dorm for this reason!
    Canada, Female, 41+
  • 7.4

    Very Good

    09 Sep 2018
    Comfortable but small rooms ( twin)with no where to store anything.
    England, Male, 41+
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Linen Included
  • Towels Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's