Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


HI Richmond

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

HI Richmond is located in the historic Otis Elevator Building in downtown Richmond with a mix of 4- and 6- bed dorms and private rooms. The completely renovated hostel retains the charming details of the original building while incorporating the modern features and amenities travelers desire like free WiFi, breakfast, coffee and tea. The shared kitchen, lounge and outdoor patio offer guests the opportunity to mix and mingle and the volunteer-led tours will help you make the most of your stay.

With a 24-hour reception desk staffed with friendly and knowledgeable Richmond locals, we can help you discover this eclectic city from top to bottom. The city of Richmond is filled with cafés and restaurants, plenty of nightlife, and a rich American history and the hostel is centrally located to help you explore it all. If you’re an outdoor enthusiast, Richmond is an ideal destination for hiking, biking, kayaking and other outdoor adventures with a river, trails and state and national parks within arm’s reach.

Located just two hours from Washington, DC, and a convenient stop as you explore the East Coast from other HI USA cities like Boston, New York, Philadelphia and Baltimore, Richmond is a cosmopolitan city with small town charm that will transport you to a different world.

HI Richmond Hostel's Policies & Conditions:

Cancellation policy: 24 hours before arrival.
Payment upon arrival by cash (USD), credit cards (Visa/Mastercard).
This property may pre-authorise your card before arrival.

Check in from 15:00 to 23:00 .
Check out before 11:00 .

Taxes not included - 13.30% lodging tax will be added upon arrival.
Breakfast included.

24 Hour Reception.
No curfew.
Non smoking.
Secure Luggage storage available for early check-ins prior to bed availability and after check-out.

HI Richmond is a Membership organization. Non-Members will be charged an additional $4 per night - this amount will be added upon arrival as needed.

We welcome guests from 30 miles or more outside of the metro Richmond area. All guests must present a valid government issued photo identification at check-in.

Maximum stay policy: 14 consecutive nights or a total of 14 nights during any 12 month time frame.

Guests under 18 must be accompanied by a parent or guardian.

Parties of 8 or more should contact the hostel directly as we will not accept group bookings made online.

Please note that we try our best to keep people travelling together in the same dorm room. However, sometimes we may not be able to do so due to room configuration or existing bookings. If you have a special request concerning this, please email the hostel directly. View House Rules

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Reviews & Ratings

  • Value For Money 9.3

  • Security 10.0

  • Location 9.6

  • Staff 9.8

  • Atmosphere 9.6

  • Cleanliness 10.0

  • Facilities 10.0

Latest Reviews

  • 10.0


    20 Feb 2020
    very clean and environmentally green. It's the only hostel in Richmond currently, but it exceeded my expectations. I would certainly stay here again. A downside would be that no alcohol is permitted.
    USA, Male, 41+
  • 10.0


    07 Jan 2020
    Everything was amazing. Hands down the best hostel I’ve ever stayed. Awesome staff!
    Turkey, Male, 25-30
  • 10.0


    28 Dec 2019
    Best hostel ever. Literally. The city of Richmond is endlessly charming, and the hostel is in walking distance of downtown (and accessible to Carytown). Rooms were spotless. It's way more upmarket than people usually expect from a youth hostel. I felt very welcome even though I'm no longer, by any stretch of the imagination, a youth. The "living room" has a pool table, big screen TV, book exchange rack, comfy chairs, places to work on laptops, and generally fun vibe. Thoughtfully designed
    USA, Male, 41+
  • 10.0


    26 Dec 2019
    Better than what I expected, clean, comfortable,warm and very good staff.
    USA, Male, 41+
  • 10.0


    25 Nov 2019
    Great experience! Very clean and comfortable with lots nearby to do! Staff very accommodating! THANKS!!
    USA, Female, 41+
  • 10.0


    08 Nov 2019
    Very clean, very safe—restrooms shared by the floor but that’s ok because each bathroom was a single stall and there were plenty to go around. Breakfast was free and had a pretty good selection! Would highly recommend!
    USA, Female, 25-30
  • 10.0


    01 Nov 2019
    The staff were friendly and helpful. Clean. Felt safe.
    USA, Female, 41+
  • 9.7


    17 Feb 2020
    Pretty nice hostel. Super friendly night receptionist. Good location. Quiet and clean. Good located. Great security. Nice facilities.
    Italy, Male, 25-30
  • 9.7


    04 Feb 2020
    Loved this hostel! Very welcoming from the moment I walked in the door. The staff make an extra effort to make their guests feel at home; there are puzzles out, lots of games and books to borrow and a huge gathering space for socializing. The kitchen is HUGE and has everything you could possibly need to cook your own meals. Being a good steward of the planet (both for people and the environment) appears to be a priority, which contributes to the extra-positive vibe of the place. See U Soon!
    USA, Female, 41+
  • 9.1


    17 Feb 2020
    Really clean nice hostel. Walking distance to a lot of things. Would stay again. They also offer free laundry after 4:30 I didn’t take advantage of this so I don’t know if they provide detergent but I thought that was really nice to do for their guests.
    USA, Female, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Pool Table


  • 2019

    3rd, Best Large Hostel Chain

  • 2016

    3rd, Best Large Hostel Chain

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