Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


HI San Francisco - City Center

Book more than 7 days in advance for Free Cancellation.
  • Nice Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description

Vintage character, retro cool, and modern amenities – HI –San Francisco City Center’s got it all. The City Center hostel started life in the 1920s as a boutique hotel, and while period details like a marble-tiled lobby and mahogany-railed mezzanine still remain, it’s the 21st century amenities our guests love most. Connect to fast, free Wi-Fi throughout the building, grab evening drinks and free morning breakfast at our speak-easy-chic café, and enjoy private bathrooms in every room (yes, even dorms!).

The City Center hostel is off the beaten tourist path but still close to it all. Located between the edgy Tenderloin District and the clean marble columns of the city’s Civic Center and Arts Districts, our neighborhood is a hub for some of the city’s best cheap cuisine, as well as great nightclubs and live music venues. We’re just 7 blocks from the Civic Center BART station, making it easy for our guests to get all over the city, as well as to and from the San Francisco and Oakland airports.

Best of all, whether you want to explore the city or chill at the hostel, our staff is here to help. We're always hosting movie nights, group dinners, and tons of other special events on site. We also organize free or cheap activities like pub crawls, walking tours, and museum days to help you experience everything our city has to offer.

On-site amenities include:
*Fast, free Wi-Fi
*Free breakfast
*Large, professional-grade guest kitchen
*Free linens and towels
*Daily housekeeping
*Discounted airport shuttle
“A sensational base camp for an assault on the city.” – Lonely Planet

Hostelling International is a non-profit membership organization promoting peace through hostelling since 1909. To maintain our low overhead and to be able to offer low-budget accommodations to as many people as possible, non-members will be asked to pay a $4 non-membership fee per night upon check-in.

Please note that as a hostel intended for travelers, we are unable to accommodate residents of the City and County of San Francisco. Government-issued ID showing residence outside of San Francisco is required upon check-in. View House Rules

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Reviews & Ratings

  • Value For Money 8.5

  • Security 8.6

  • Location 6.8

  • Staff 8.8

  • Atmosphere 8.7

  • Cleanliness 9.2

  • Facilities 9.1

Latest Reviews

  • 10.0


    12 Apr 2019
    THIS PLACE IS SOOO AWESOME2!!!@#$! :D -Common areas are neat and great vibes -Great breakfast options -Clean rooms -Respectful people -Clean bathrooms -Super neat ecofriendly showerhead -Free coffee/tea -Workspaces -Locker has enough room -Memory foam!!!! :O :D -Events!! -Pretty much what you read in their descriptions is legit.
    USA, Male, 25-30
  • 9.7


    24 Mar 2019
    Great staff and great rooms! Would definitely stay again
    England, Male, 31-40
  • 9.4


    29 Mar 2019
    Really nice hostel. This was my first time staying at a hostel. The facility is really nice, staff are understanding. The only downside is it's in the Tenderloin district which is pretty rough. That's not their fault though.
    USA, Male, 25-30
  • 8.9


    08 Apr 2019
    Staff was very friendly and helpful. Very clean. Breakfast was great value.
    Canada, Male, 31-40
  • 8.9


    31 Mar 2019
    Great place! Extremely clean and the staff are friendly. I would definitely recommend this place to anyone visiting San Francisco.
    Thailand, Female, 18-24
  • 8.0


    29 Mar 2019
    The upper banks have no plug close and there is no proper ladder, I'm very short and it was difficult to climb to the bed, rooms can be stuffy, but the common area is great
    Brazil, Female, 25-30
  • 7.7

    Very Good

    09 Apr 2019
    Everything about the place was as expected except from a hostel. It’s a short walk from union square which is great except for Ellis street is full of junkies and homeless people. They generally don’t do anything but they take up whole paths and literally using needles openly. All you have to do is walk one block up and you’re fine but it was a bit of a shock. Being that they’re so close you can hear screaming and carry on at night and don’t feel like you can go see the night life much.
    New Zealand, Male, 18-24
  • 7.4

    Very Good

    23 Mar 2019
    Le quartier n'est pas particulièrement agréable, c'est loin du métro.
    France, Female, 18-24
  • 6.9


    02 Apr 2019
    Warning to all travellers this is not the bestarea to be staying in if you are by yourself or first time to SF. It is quite unsafe and confronting with all the homelessness. So just be aware and be safe when walking around! BUT The hostel itself is nice! Really cool set up, The beds are comfy and each room comes with its own en-suite, very clean and heated which was good when it was cold! complimentary brekkie is also fab with fresh bagels and coffee!! Staff could be warmer and smile more
    Australia, All Female Group, 25-30
  • 5.7


    14 Apr 2019
    Located in a shady neighbourhood of San Francisco. Staff definitely weren’t overly friendly.
    Australia, Male, 31-40
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  • Free Breakfast
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Card Phones
  • Common Room
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Security Lockers
  • Self-Catering Facilities
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Fax Service
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • DVD's
  • Wi-Fi


  • 2016

    3rd, Best Large Hostel Chain

  • 2015

    3rd, Best Large Hostel Chain

  • 2014

    3rd, Best Large Hostel Chain

  • 2010

    2nd, Hostel Chain

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