Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


HI San Francisco - City Center

Book more than 7 days in advance for Free Cancellation.
  • Nice Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description

Vintage character, retro cool, and modern amenities – HI –San Francisco City Center’s got it all. The City Center hostel started life in the 1920s as a boutique hotel, and while period details like a marble-tiled lobby and mahogany-railed mezzanine still remain, it’s the 21st century amenities our guests love most. Connect to fast, free Wi-Fi throughout the building, grab evening drinks and free morning breakfast at our speak-easy-chic café, and enjoy private bathrooms in every room (yes, even dorms!).

The City Center hostel is off the beaten tourist path but still close to it all. Located between the edgy Tenderloin District and the clean marble columns of the city’s Civic Center and Arts Districts, our neighborhood is a hub for some of the city’s best cheap cuisine, as well as great nightclubs and live music venues. We’re just 7 blocks from the Civic Center BART station, making it easy for our guests to get all over the city, as well as to and from the San Francisco and Oakland airports.

Best of all, whether you want to explore the city or chill at the hostel, our staff is here to help. We're always hosting movie nights, group dinners, and tons of other special events on site. We also organize free or cheap activities like pub crawls, walking tours, and museum days to help you experience everything our city has to offer.

On-site amenities include:
*Fast, free Wi-Fi
*Free breakfast
*Large, professional-grade guest kitchen
*Free linens and towels
*Daily housekeeping
*Discounted airport shuttle
“A sensational base camp for an assault on the city.” – Lonely Planet

Hostelling International is a non-profit membership organization promoting peace through hostelling since 1909. To maintain our low overhead and to be able to offer low-budget accommodations to as many people as possible, non-members will be asked to pay a $4 non-membership fee per night upon check-in.

Please note that as a hostel intended for travelers, we are unable to accommodate residents of the City and County of San Francisco. Government-issued ID showing residence outside of San Francisco is required upon check-in. View House Rules

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Reviews & Ratings

  • Value For Money 8.0

  • Security 8.3

  • Location 6.0

  • Staff 8.4

  • Atmosphere 8.6

  • Cleanliness 9.1

  • Facilities 8.5

Latest Reviews

  • 9.4


    08 Oct 2019
    Miriam at the front desk went above and beyound to help me use her tablet at the front desk to apply for membership as I am not familiar with use of smart phones or tablets !!she always has a beautiful smile and makes guests feel warm and welcome !! Anna in the kitchen also has a beautiful smile and a very helpful way about her !! The rest of the staff is also pleasant and helpful!!!marilyn rogers
    USA, Female, 41+
  • 9.4


    05 Oct 2019
    This hostel has style! It’s in an old San Fransisco-quintessential building and decked out, tastefully, for the season, and with colorful, unique charm. There is ample seating for time out of one’s room, and plenty of options for area tour information, including events in the area, and those provided by the hostel. The staff are friendly and informative but won’t badger you for activities, etc. The location is close to bus routes - thus travel to other neighborhoods is convenient.
    USA, Female, 31-40
  • 9.1


    11 Oct 2019
    This is probably one of the best hostels I’ve stayed at with such a very friendly staff. The rooms, beds, and bathrooms were very clean. The location is a bit sketchy so I recommend not walking outside during the night without a group or buddy.
    USA, Female, 18-24
  • 8.9


    03 Oct 2019
    The hostel it’s self is fantastic, and kind of an experience in of itself. However it’s in a rough part of town. Again however, once your inside you wouldn’t be able to tell. Would recommend!
    Canada, Male, 18-24
  • 8.3


    28 Sep 2019
    Nice hostel but hated the neighborhood.
    India, Male, 25-30
  • 8.0


    01 Oct 2019
    Nice place with great stuff. Each evening we went to the bar and enjoyed good atmosphere. Recommend to use an Uber in the evenings.
    Slovakia, Couple, 31-40
  • 7.7

    Very Good

    04 Oct 2019
    Great hostel, great staff and great rooms. Unfortunately, located in a bad neighborhood
    Canada, Female, 25-30
  • 7.7

    Very Good

    01 Oct 2019
    It was a nice hostel, nice staff, really good $1 eggs and pancake breakfast, comfortable beds but the area that it is in isn't the nicest, lots of homeless. if you do stay here stay off Ellis st and walk down O'Farrell st instead.
    New Zealand, Male, 25-30
  • 7.1

    Very Good

    02 Oct 2019
    We stayed in the female deluxe for 4 persons. The hostel is really nice and has a comfortable common area and well equipped kitchen, staff is nice and helpful. Bedrooms were ok and the bathroom clean. The location of the hostel (the tenderloin) is the only and important downside of this hostel. It's full of homeless people and it didn't really feel safe to walk around there, even during day. We used uber/lift wherever we went so we didn't have any negative experience in the end.
    Croatia, Female, 25-30
  • 3.4


    01 Oct 2019
    Location really wasn't the best, quite a lot of homeless people surrounding the area (someone walking round there with a machete too) However a few blocks north it was lovely. Staff were okay but customer service wasn't really their strong point. Beds and facilities were standard and what I expected. Could've been friendlier
    England, Male, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Card Phones
  • Common Room
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Security Lockers
  • Self-Catering Facilities
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Fax Service
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • DVD's
  • Wi-Fi


  • 2016

    3rd, Best Large Hostel Chain

  • 2015

    3rd, Best Large Hostel Chain

  • 2014

    3rd, Best Large Hostel Chain

  • 2010

    2nd, Hostel Chain

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