Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


HI San Francisco - City Center

Book more than 3 days in advance for Free Cancellation.
  • Nice Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description

Vintage character, retro cool, and modern amenities – HI –San Francisco City Center’s got it all. The City Center hostel started life in the 1920s as a boutique hotel, and while period details like a marble-tiled lobby and mahogany-railed mezzanine still remain, it’s the 21st century amenities our guests love most. Connect to fast, free Wi-Fi throughout the building, grab evening drinks and free morning breakfast at our speak-easy-chic café, and enjoy private bathrooms in every room (yes, even dorms!).

The City Center hostel is off the beaten tourist path but still close to it all. Located between the edgy Tenderloin District and the clean marble columns of the city’s Civic Center and Arts Districts, our neighborhood is a hub for some of the city’s best cheap cuisine, as well as great nightclubs and live music venues. We’re just 7 blocks from the Civic Center BART station, making it easy for our guests to get all over the city, as well as to and from the San Francisco and Oakland airports.

Best of all, whether you want to explore the city or chill at the hostel, our staff is here to help. We're always hosting movie nights, group dinners, and tons of other special events on site. We also organize free or cheap activities like pub crawls, walking tours, and museum days to help you experience everything our city has to offer.

On-site amenities include:
*Fast, free Wi-Fi
*Free breakfast
*Large, professional-grade guest kitchen
*Free linens and towels
*Daily housekeeping
*Discounted airport shuttle
“A sensational base camp for an assault on the city.” – Lonely Planet

Hostelling International is a non-profit membership organization promoting peace through hostelling since 1909. To maintain our low overhead and to be able to offer low-budget accommodations to as many people as possible, non-members will be asked to pay a $4 non-membership fee per night upon check-in.

Please note that as a hostel intended for travelers, we are unable to accommodate residents of the City and County of San Francisco. Government-issued ID showing residence outside of San Francisco is required upon check-in. View House Rules


Get a taste of retro chic at HI San Francisco - City Centre. We're set in what was a 1920s boutique hotel, and we've kept its historic features so our vibe is really unique. With period décor in our double rooms you'll feel like you've stepped back in time, while fast, free Wi-Fi and our professional-grade communal kitchen are definitely from the 21st century. The Jazz Age theme continues in our speakeasy-style café, where you can get to know the rest of our globe-trotting guests over a cappuccino or a round of beers.


Just as our name claims, our hostel's right in the city centre, just a 10-minute walk from Market Street (the city's main shopping area). Our nearest BART station is Civic Center, also on Market Street. From here you can travel across the whole city or out to the airport (that takes about 40 minutes – give us a shout and we can set you up with discounted airport transfers). If you want to stick around our neighbourhood, you'll find plenty of places to eat on a budget or grab some last-minute tickets to a gig at The Regency Ballroom.

Rooms and Dorms

Choose from mixed or female-only dorms, or splash out on one of our fancy private rooms. They all have en-suite bathrooms (even the dorms) and everywhere's super-clean thanks to our daily housekeeping service. Free bed linen and towels are just another way we show you a Californian welcome and help make your backpack a little lighter.

Extras and activities

Though we're in a neighbourhood known for cheap eats, you can't beat the hearty – and free – breakfast we serve up in our café every morning. If you don't have plans for the rest of the day, join us for a walking tour around the city's best bits. We also organise regular pub crawls, group dinners and movie nights – ideal if you're in the market for new travel buddies.

View House Rules

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Reviews & Ratings

  • Value For Money 8.2

  • Security 8.6

  • Location 6.4

  • Staff 8.5

  • Atmosphere 8.6

  • Cleanliness 9.1

  • Facilities 8.6

Latest Reviews

  • 10.0


    11 Aug 2019
    So clean! Good music, free breakfast, nice people. What more can you ask for?
    USA, Female, 25-30
  • 10.0


    09 Aug 2019
    Everything was clean, friendly and great - only thing I wasn't aware of was the neighborhood it is located in. It is one of the worst neighborhoods in SF so you just have to be careful if you plan to walk around.
    USA, Female, 18-24
  • 9.4


    17 Aug 2019
    Awesome hostel for meeting people, nicely decorated, clean, and there's a bar. I had a great time there. Don't get home too late though, there are many homeless people in the neighborhood.
    Lebanon, Male, 18-24
  • 8.9


    16 Aug 2019
    A lovely place to stay! Walking distance from the town, and staff were always helpful and very good at checking ID cards on entry which made us feel safer. breakfast was also great! The only downsides were the location - the street itself and surrounding streets did not feel safe to walk down alone. Secondly, the bedsheets don’t fit the bed! Every night all 4 of us would wake up with our sheets having come off which was uncomfortable, but could easily be solved with some bigger sheets!
    England, All Female Group, 18-24
  • 8.6


    13 Aug 2019
    the hostel itself is really nice! Really cool vibes with good staff that are helpful when you need them. The facilities are really good and always clean. The location is about a 50 minute walk from Fisherman’s wharf which isn’t bad at all but on the walk up to the hostel there are a lot of homeless people. This isn’t a problem but some people may find this a bit uncomftable as there is a lot. Just something to note! Great hostel though!
    England, Male, 18-24
  • 8.0


    10 Aug 2019
    Pretty good place, the top bunk in the standard room doesn't like to hang on to the mattress pad. Also no ladders to get up to the second bunk. Had no problems at all with the deluxe room I had before. Outside of that it's really quite a good place with a friendly atmosphere and staff. Would stay there again and would recommend it.
    Canada, Male, 25-30
  • 8.0


    09 Aug 2019
    Very cool. Antique elevator, spacious lobby area with plenty of couches and places to relax. Computer systems were down when trying to check in which caused delays, but the staff were very helpful and accommodating. I was given free egg and pancake tokens for my stay due to the inconvenience. While close to transport etc, a LOT of homeless and druggies. You have to walk 2 blocks in the opposite direction and cut back in to avoid certain areas. I also had to dodge a man wielding a syringe.
    Australia, Female, 25-30
  • 6.3


    10 Aug 2019
    Really bad location in the center. Lots of drug addicts around, no atmosphere at all in the hostel.
    Brazil, Male, 25-30
  • 6.0


    13 Aug 2019
    Nice rooms in a really cool building. Lots of chill common space. However, extremely rude staff on multiple occasions being snappy and very unhelpful. The homelessness problem in the immediate surrounding area is very severe and it’s not a good place to walk around.
    Germany, Male, 18-24
  • 5.1


    15 Aug 2019
    In my cost total is 121$ and I paid 17$ before I live in Hostel but when I checked in I must to paid 129$ I don't why ? And have many homeless around Hostel 😰
    Thailand, Female, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Card Phones
  • Common Room
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Security Lockers
  • Self-Catering Facilities
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Fax Service
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • DVD's
  • Wi-Fi


  • 2016

    3rd, Best Large Hostel Chain

  • 2015

    3rd, Best Large Hostel Chain

  • 2014

    3rd, Best Large Hostel Chain

  • 2010

    2nd, Hostel Chain

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