Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


HI San Francisco - City Center

Book more than 7 days in advance for Free Cancellation.
  • Marvellous Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Vintage character, retro cool, and modern amenities – HI –San Francisco City Center’s got it all. The City Center hostel started life in the 1920s as a boutique hotel, and while period details like a marble-tiled lobby and mahogany-railed mezzanine still remain, it’s the 21st century amenities our guests love most. Connect to fast, free Wi-Fi throughout the building, grab evening drinks and free morning breakfast at our speak-easy-chic café, and enjoy private bathrooms in every room (yes, even dorms!).

The City Center hostel is off the beaten tourist path but still close to it all. Located between the edgy Tenderloin District and the clean marble columns of the city’s Civic Center and Arts Districts, our neighborhood is a hub for some of the city’s best cheap cuisine, as well as great nightclubs and live music venues. We’re just 7 blocks from the Civic Center BART station, making it easy for our guests to get all over the city, as well as to and from the San Francisco and Oakland airports.

Best of all, whether you want to explore the city or chill at the hostel, our staff is here to help. We're always hosting movie nights, group dinners, and tons of other special events on site. We also organize free or cheap activities like pub crawls, walking tours, and museum days to help you experience everything our city has to offer.

On-site amenities include:
*Fast, free Wi-Fi
*Free breakfast
*Large, professional-grade guest kitchen
*Free linens and towels
*Daily housekeeping
*Discounted airport shuttle
“A sensational base camp for an assault on the city.” – Lonely Planet

Hostelling International is a non-profit membership organization promoting peace through hostelling since 1909. To maintain our low overhead and to be able to offer low-budget accommodations to as many people as possible, non-members will be asked to pay a $4 non-membership fee per night upon check-in.

Please note that as a hostel intended for travelers, we are unable to accommodate residents of the City and County of San Francisco. Government-issued ID showing residence outside of San Francisco is required upon check-in. View House Rules


Get a taste of retro chic at HI San Francisco - City Centre. We're set in what was a 1920s boutique hotel, and we've kept its historic features so our vibe is really unique. With period décor in our double rooms you'll feel like you've stepped back in time, while fast, free Wi-Fi and our professional-grade communal kitchen are definitely from the 21st century. The Jazz Age theme continues in our speakeasy-style café, where you can get to know the rest of our globe-trotting guests over a cappuccino or a round of beers.


Just as our name claims, our hostel's right in the city centre, just a 10-minute walk from Market Street (the city's main shopping area). Our nearest BART station is Civic Center, also on Market Street. From here you can travel across the whole city or out to the airport (that takes about 40 minutes – give us a shout and we can set you up with discounted airport transfers). If you want to stick around our neighbourhood, you'll find plenty of places to eat on a budget or grab some last-minute tickets to a gig at The Regency Ballroom.

Rooms and Dorms

Choose from mixed or female-only dorms, or splash out on one of our fancy private rooms. They all have en-suite bathrooms (even the dorms) and everywhere's super-clean thanks to our daily housekeeping service. Free bed linen and towels are just another way we show you a Californian welcome and help make your backpack a little lighter.

Extras and activities

Though we're in a neighbourhood known for cheap eats, you can't beat the hearty – and free – breakfast we serve up in our café every morning. If you don't have plans for the rest of the day, join us for a walking tour around the city's best bits. We also organise regular pub crawls, group dinners and movie nights – ideal if you're in the market for new travel buddies.

View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.1

  • Security 8.3

  • Location 5.8

  • Staff 8.5

  • Atmosphere 8.5

  • Cleanliness 9.2

  • Facilities 8.7

Latest Reviews

  • 10.0


    13 Nov 2019
    Great hostel as always with HI I will use this facality again. I always chose a HI hostel when availble.
    USA, Female, 41+
  • 9.4


    08 Dec 2019
    The building is beautiful. Too bad it is in a rather seedy area. That is the story from much of San Francisco. I really like the building and the staff. The only thing that would be nice is to have breakfast (and eggs) start at 7 A.M. I am going to a meeting and 8:30 is way too late. I'm also gluten intolerant so today was just a banana and plain oatmeal as eggs started too late.
    USA, Female, 41+
  • 9.4


    18 Nov 2019
    Very nice and clean hostel with easy access to downtown San Francisco! Once inside the staff amd amenities are excellent! And coffee is always available!
    USA, Female, 25-30
  • 9.4


    08 Nov 2019
    Staffs were super friendly! And people who stayed there were also friendly and nice. I made great friends there. When I come to SAN Francisco next time, I would like to stay at this hostel!
    Japan, Female, 18-24
  • 8.9


    09 Nov 2019
    Great hostel! The staff is impeccable and have great cinema nights :)
    Portugal, Female, 25-30
  • 8.6


    08 Nov 2019
    Right on the cusp of the Tenderloin district { Do not go there. Great hostel, room was clean, really quiet at night and attentive staff.
    Australia, Couple, 25-30
  • 6.6


    20 Nov 2019
    Was charged double time in my booking.
    USA, Male, 25-30
  • 6.3


    13 Nov 2019
    Great hostel but honestly the location is awful. Never live in the tenderloin of SF. Lesson learnt. Really unsafe, full of drugs and homeless people following you home. The hostel is comfortable, clean, a little expensive but great place it's the location. Look elsewhere!
    Australia, Female, 18-24
  • 6.3


    12 Nov 2019
    Although the hostel itself was very nice, the area for which this establishment is located is very questionable in regard to one's safety. For anyone who is going to stay at this hostel, please be aware of your surrounding area and your personal items when departing this facility. In other words, think like a local and not like a tourist. Other than that nothing much to review. The staff was alright and the breakfast was decent (continental breakfast if anyone was wondering).
    USA, Male, 25-30
  • 2.9


    11 Nov 2019
    This hostel had a pretty creepy vibe, ESPECIALLY WITH A PAINTING ON THE WALL OF PEOPLE WITH THEIR HEADS BLOWN OFF and BLOOD SQUIRTING OUT, and oh, A PAINTING WITH DEAD PEOPLE HANGING FROM NOOSES?! I totally get edgy art, but this was disgusting and tasteless. Our 5-bed unit’s bathroom reeked of urine. The mattresses were absolutely terrible. Location? TOTALLY UNSAFE. You can not walk around outside without homeless yelling at you. STAY AT THE OTHER DOWNTOWN LOCATION INSTEAD.
    USA, Female, 18-24
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Card Phones
  • Common Room
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Security Lockers
  • Self-Catering Facilities
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Fax Service
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • DVD's
  • Wi-Fi


  • 2016

    3rd, Best Large Hostel Chain

  • 2015

    3rd, Best Large Hostel Chain

  • 2014

    3rd, Best Large Hostel Chain

  • 2010

    2nd, Hostel Chain

View all Award Winners