Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


HI San Francisco - City Center

Book more than 7 days in advance for Free Cancellation.
  • Nice Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description

Vintage character, retro cool, and modern amenities – HI –San Francisco City Center’s got it all. The City Center hostel started life in the 1920s as a boutique hotel, and while period details like a marble-tiled lobby and mahogany-railed mezzanine still remain, it’s the 21st century amenities our guests love most. Connect to fast, free Wi-Fi throughout the building, grab evening drinks and free morning breakfast at our speak-easy-chic café, and enjoy private bathrooms in every room (yes, even dorms!).

The City Center hostel is off the beaten tourist path but still close to it all. Located between the edgy Tenderloin District and the clean marble columns of the city’s Civic Center and Arts Districts, our neighborhood is a hub for some of the city’s best cheap cuisine, as well as great nightclubs and live music venues. We’re just 7 blocks from the Civic Center BART station, making it easy for our guests to get all over the city, as well as to and from the San Francisco and Oakland airports.

Best of all, whether you want to explore the city or chill at the hostel, our staff is here to help. We're always hosting movie nights, group dinners, and tons of other special events on site. We also organize free or cheap activities like pub crawls, walking tours, and museum days to help you experience everything our city has to offer.

On-site amenities include:
*Fast, free Wi-Fi
*Free breakfast
*Large, professional-grade guest kitchen
*Free linens and towels
*Daily housekeeping
*Discounted airport shuttle
“A sensational base camp for an assault on the city.” – Lonely Planet

Hostelling International is a non-profit membership organization promoting peace through hostelling since 1909. To maintain our low overhead and to be able to offer low-budget accommodations to as many people as possible, non-members will be asked to pay a $4 non-membership fee per night upon check-in.

Please note that as a hostel intended for travelers, we are unable to accommodate residents of the City and County of San Francisco. Government-issued ID showing residence outside of San Francisco is required upon check-in. View House Rules

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Reviews & Ratings

  • Value For Money 8.4

  • Security 8.6

  • Location 6.7

  • Staff 8.7

  • Atmosphere 8.7

  • Cleanliness 9.1

  • Facilities 8.9

Latest Reviews

  • 9.7


    15 May 2019
    The Hostel has all the services. The local is clean and comfortable. Only you should know that you will found homeless all around in this area. I think because they received free food from some organization in the zone. Well, homeless is part of the San Francisco, you know.
    Peru, Male, 41+
  • 9.4


    16 May 2019
    Really nice staff, very comfy atmosphere! Great bar and a huge kitchen with all you ever need.
    Austria, Couple, 31-40
  • 9.1


    09 May 2019
    I was surprised how beautiful decorated this place is! When I checked in, Michael, if I didn’t remember wrong, helped me with everything. He was very efficient and polite. As he checked me in, he was telling other parties who came checked out that he would take care of them ASAP. Breakfast was included. Breakfast area was a little busy and crowded but I did chat with some friendly travelers from other countries. Outside, there were many homeless on that street. Check out was easy!
    USA, Female, 41+
  • 8.9


    11 May 2019
    Easy to find, though the area is quite rough - Hyde street is really disgusting so I recommend coming from Van Ness. It was nice to have a bathroom in the room, though it was incredibly small and very difficult to move around - I had to change in the shower, which was not ideal. Free breakfast was nice - standard bagels and coffee and orange juice. Staff seemed a bit disinterested though, and more interested in their own conversations.
    England, Female, 18-24
  • 8.9


    11 May 2019
    Generally good. But the neighbourhood was quite sketchy. Personally I think this is a bit worse than in NYC. I felt safe when I’m in hostel though. By the way the lobby is cool but if you sleep early or enjoy some relaxed vibe before midnight then it could be quite distracting due to the cool music. Or just do some yoga with that.
    South Korea, Female, 25-30
  • 8.3


    09 May 2019
    The location was a little uncomfortable to walk in if alone, but the security of the building was great. Breakfast was amazing and the hostel had a great set up. Location was central to a lot of stuff in the city.
    USA, Female, 25-30
  • 7.7

    Very Good

    21 May 2019
    Location is not the best on SF. Lots of homeless in the neighborhood which limits if you want to wander and get back to the hostel late night. Rooms were small and can get packed when everybody has their suitcases around but overall they’re clean. If you like those beds that are soft and “hug” you, you will love their bed.
    Brazil, Male, 31-40
  • 7.4

    Very Good

    09 May 2019
    Very organized and clean place. Staff very kind and attentive but the neighborhood is not clean and doesn't look safe
    Brazil, Male, 25-30
  • 7.1

    Very Good

    11 May 2019
    The room was good, but prior warning about which streets to avoid walking down would have been appreciated. Jarring to walk through a lot of open drug use/violence etc. at the beginning and end of each day on holiday.
    Canada, Female, 25-30
  • 5.7


    17 May 2019
    The location was far out of the way for most of the activites. No parking available for guests unless you pay to park at the hotel next door. Biggest issue was the staff working to front counter. The snail pace to check people in was ridiculous. It takes normally at other Hi hostels and every hotel I've ever been in 5 mins to check someone in not 20-30 mins. There needs to be a better system in place to speed this up. The washroom in the room was also dirty with hair all over the tub.
    Canada, Couple, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Card Phones
  • Common Room
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Security Lockers
  • Self-Catering Facilities
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Fax Service
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • DVD's
  • Wi-Fi


  • 2016

    3rd, Best Large Hostel Chain

  • 2015

    3rd, Best Large Hostel Chain

  • 2014

    3rd, Best Large Hostel Chain

  • 2010

    2nd, Hostel Chain

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