Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


HI San Francisco - Downtown

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

In 2021, Hostelling International became a signatory of the Global Tourism Plastics Initiative (GTPI), led by the UN Environment Programme (UNEP) and the World Tourism Organization (WTO), in collaboration with the Ellen MacArthur Foundation. Read about our commitments here

Voted San Francisco's Most Popular Hostel for 2017 & 2018, HI San Francisco Downtown offers a first-rate location and top-notch amenities at reasonable prices! This safe and secure hostel is at the center of everything: cable cars, Chinatown, Museum Row, Union Square, and plenty of world-class shopping, restaurants, theatres, and bars. On site, we’ve got plenty of perks to keep travelers happy, including fast free Wi-Fi, and lots of free or cheap activities and tours. Come see why the San Francisco Bay Guardian calls us “a budget traveler’s dream in the land of pricey downtown hotels”!

Housed in a charmingly renovated 1909 hotel, HI SF Downtown offers a wide assortment of room types, many with private bathrooms. Our dorms can sleep 4-6 people, and our private rooms come with either one double bed, two twin beds, or, in the case of our '3-person private' room, one double bed with a twin bunk up top.
On-site amenities include:
*Fast free Wi-Fi
*Free linen and towels
*Free hair dryers
*Laundry facilities
*Spacious individual lockers in each dorm
*Discounted tours to Yosemite, Muir Woods, and Wine Country available

Tempting as it may be to stay at the hostel all day, we want to help you get out and explore! We offer lots of free or cheap organized activities including pub crawls, walking tours of the Mission District and Chinatown, and bike trips across the Golden Gate Bridge. Feel like checking out the city on your own? We’re within walking distance of the Yerba Buena Gardens, Union Square shopping, Chinatown, and the cable cars that will take you to North Beach and Fisherman’s Wharf. We’re also just 1 block from major MUNI bus lines, and 3 blocks from the BART trains that will get you to the San Francisco and Oakland airports on the cheap.

Hostelling International is a non-profit membership organization promoting peace through hostelling since 1909. To maintain our low overhead and to be able to offer low-budget accommodations to as many people as possible, non-members will be asked to pay a $4 non-membership fee per night upon check-in.
Online prices do not include taxes. Daily bed rates of $52 or more are subject to a 15% tourist and hotel tax. Bed rates of less than $52 are taxed only a 1% tourist tax, per city regulations. Taxes are added at check in. Valid government issued photo identification must be presented upon check-in. Since this is a traveller's hostel, reservations from San Francisco residents will not be honored. View House Rules

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Reviews & Ratings

  • Value For Money 9.1

  • Security 9.5

  • Location 9.3

  • Staff 9.1

  • Atmosphere 8.7

  • Cleanliness 8.9

  • Facilities 8.7

Latest Reviews

  • 10.0


    09 Nov 2021
    Again A GEM! Thanks to Hostelworld for staying ALIVE in our upside down world. Joy in the staff of HI San Francisco - Downtown in San Francisco, USA. Always so welcoming and such a warm, clean vibrant haven in a highly challenged time and place. Clean, safe, affordable and sharing positive people from the world over. Thank You All! Helpful and knowledgeable. Clean , light, fun, great linens, kitchen availability, comfortable beds, clean bath rooms. Hooray!
    USA, Female, 41+
  • 10.0


    04 Nov 2021
    I felt very comfortable and at home in this hostel! Great vibes. Definitely would recommend and stay again. I especially liked the free walking tour offered about Social Movements, I learned a lot and it ended up being one of my favorite things I did in SF!
    USA, Female, 18-24
  • 10.0


    04 Nov 2021
    Great clean friendly place to stay. Open to all ages from teens to 40+. There was some kind of youth group there when I stayed. Great location.
    USA, Male, 41+
  • 9.7


    14 Oct 2021
    My stay itself was delightful. The shower had hot water, nobody stole my food out of the community kitchen, the free coffee was pretty good, no complaints. If you're a light sleeper, get a room that does not face Mason street.
    USA, Female, 41+
  • 9.1


    31 Oct 2021
    Muy bien ubicado aunque el único pero es que todo es de madera y mi habitación rechinaba demasiado al caminar
    Mexico, Male, 25-30
  • 7.7

    Very Good

    26 Nov 2021
    I visited SF during 2021 thanksgiving holidays. Being new to US and solo traveller, I wanted to stay at a place where hostel organises events or folks sit together, do activities and play games. Couldn’t see anything to do. Not sure if it is due to Covid. Staff was particularly great and the guy at counter helped me in figuring out best path to follow for cycling all the way till Sausalito. He even helped me to find right places to go for music night. Pretty friendly person.10/10 for him.
    India, Male, 25-30
  • 7.7

    Very Good

    12 Nov 2021
    Good overall experience. The bed and washrooms are clean but the carpets are disgusting. But the staff was great! The location is good for commuting but it is at the limit of Tenderloin which is the most dangerous neighborhood in SF. Not very safe to walk around alone at night.
    Canada, Female, 18-24
  • 7.7

    Very Good

    30 Oct 2021
    Great location, friendly staff, but I was unluckily sharing room with a freaky guest: making noise even during quite hours, turning lights ON after midnight, and unfriendly. It's so bad that he seemed living there somehow for quite so long and staff did nothing against his violations. Would search more for better options if I ever visit again.
    Jordan, Male, 31-40
  • 7.1

    Very Good

    08 Nov 2021
    An earlier quiet time and quieter rokns. Inside roons have no daylight and are very noisy. Exhast fans will kerp you awake Private roons ould be bettwr as you pay a big premium to stay safe and private. I will still come back hete though.staff are mostly friendly..
    England, Male, 41+
  • 5.7


    26 Nov 2021
    So much noise in the rooms that it is hard to sleep. Pictures on the website are much 'prettier than in reality. Overall low value for money. Will not stay again
    Israel, Male, 41+
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  • Free City Maps
  • Free WiFi
  • Linen Included
  • Towels Included
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Microwave
  • Reading Light
  • Security Lockers
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Reception (limited hours)
  • Tours/Travel Desk
  • Board Games
  • Games Room


  • 2020

    1st, Most Popular Hostels San Francisco

  • 2019

    2nd, Hostel Chain

  • 2019

    3rd, Best Large Hostel Chain

  • 2018

    1st, Most Popular Hostels San Francisco

  • 2017

    1st, Most Popular Hostels San Francisco

  • 2016

    3rd, Best Large Hostel Chain

  • 2015

    3rd, Best Large Hostel Chain

  • 2014

    3rd, Best Large Hostel Chain

  • 2010

    2nd, Hostel Chain

View all Award Winners