Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


HI San Francisco - Downtown

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

Voted San Francisco's Most Popular Hostel for 2017 & 2018, HI San Francisco Downtown offers a first-rate location and top-notch amenities at reasonable prices! This safe and secure hostel is at the center of everything: cable cars, Chinatown, Museum Row, Union Square, and plenty of world-class shopping, restaurants, theatres, and bars. On site, we’ve got plenty of perks to keep travelers happy, including fast free Wi-Fi, free breakfast, a fully equipped guest kitchen, and lots of free or cheap activities and tours. Come see why the San Francisco Bay Guardian calls us “a budget traveler’s dream in the land of pricey downtown hotels”!

Housed in a charmingly renovated 1909 hotel, HI SF Downtown offers a wide assortment of room types, many with private bathrooms. Our dorms can sleep 4-8 people, and our private rooms come with either one double bed, two twin beds, or, in the case of our '3-person private' room, one double bed with a twin bunk up top. While you are out exploring the city during the day, our housekeeping staff makes the daily rounds in order to have the place squeaky clean and comfy when you return each evening.

On-site amenities include:
*Fast free Wi-Fi
*Free breakfast
*Free linen and towels
*Free hair dryers
*Laundry facilities
*Fully equipped guest kitchen
*Theatre-style TV room
*Spacious individual lockers in each dorm
*Discounted tours to Yosemite, Muir Woods, and Wine Country available

Tempting as it may be to stay at the hostel all day, we want to help you get out and explore! We offer lots of free or cheap organized activities including pub crawls, walking tours of the Mission District and Chinatown, and bike trips across the Golden Gate Bridge. Feel like checking out the city on your own? We’re within walking distance of the Yerba Buena Gardens, the Metreon entertainment complex, Union Square shopping, Chinatown, and the cable cars that will take you to North Beach and Fisherman’s Wharf. We’re also just 1 block from major MUNI bus lines, and 3 blocks from the BART trains that will get you to the San Francisco and Oakland airports on the cheap.

Hostelling International is a non-profit membership organization promoting peace through hostelling since 1909. To maintain our low overhead and to be able to offer low-budget accommodations to as many people as possible, non-members will be asked to pay a $4 non-membership fee per night upon check-in.
Online prices do not include taxes. Daily bed rates of $40 or more are subject to a 15% tourist and hotel tax. Bed rates of less than $40 are taxed only a 1% tourist tax, per city regulations. Taxes are added at check in. Valid government issued photo identification must be presented upon check-in. Since this is a traveller's hostel, reservations from San Francisco residents will not be honored. View House Rules

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Reviews & Ratings

  • Value For Money 8.4

  • Security 9.2

  • Location 9.6

  • Staff 9.0

  • Atmosphere 8.7

  • Cleanliness 8.9

  • Facilities 8.7

Latest Reviews

  • 10.0


    12 May 2019
    Absolutely amazing!! Couldn’t fault it, staff were friendly and really helpful, creating a chilled positive vibe! Lots of things to do, great location and breakfast on point. Had an incredible time, would highly recommend! Thanks for a great trip
    England, Female, 18-24
  • 9.7


    07 May 2019
    Incredible Hostel, I would recommend it to any traveler
    USA, Female, 18-24
  • 9.1


    09 May 2019
    The location is fabulous. The price is reasonable when compared to other hotels nearby. However, rooms at the second floor may be frequently disturbed by noise in the neighbourhood even during night times. Otherwise, the general environment and facilities are great!
    Hong Kong China, Female, 18-24
  • 9.1


    05 May 2019
    This was my first stay at a hostel so was not sure what to expect. The facilities in the room bed/toilets were absolutely fantastic and have absolutely not complaints with that. The staff were accommodating and able to help with any questions I had and the location was quite good in that it’s a stone throw away from union square but also relatively close to the Tenderloin District (a few streets away). One complaint I had is to potentially have night events on to get to know people at the hostel
    Australia, Male, 18-24
  • 8.9


    12 May 2019
    it’s a bed. That’s it. If u wanna feel home, and find friends, this is not the place. Staff are helpful. Location is best.
    Singapore, Male, 31-40
  • 8.3


    13 May 2019
    The location/price can't be beat. My room was in the back corner, it was quiet 1st night, then the 2nd night had a crazy man below yelling throughout the night. But otherwise, it was very quiet. I did not hear anything from the Hall. The bathroom/shower were clean. I found it odd to socialize here though. The staff at the desk were not too friendly, one exception was one black lady, she might have been the friendliest person i saw in SF. They need more ppl like her.
    Canada, Female, 31-40
  • 8.3


    09 May 2019
    I really enjoyed my stay.Your staff were friendly and helpful. The location worked well for me...easy to get from the airport, and the trolley was a short walking distance! Thankyou to all!
    Canada, Female, 41+
  • 8.0


    04 May 2019
    Good hostel, located right around the corner of Union square. Staff is helpful, breakfast is okay. Some facilities could be in better shape, therefore it is very clean compared to other hostels.
    Germany, Male, 31-40
  • 6.3


    10 May 2019
    This hostel has a great location in downtown San Francisco however it is situated opposite a 24 hour multi-storey car park and is extremely noisy. Would recommend asking for a room at the back, or one that does not sit on Mason street as it will lead to a very disturbed nights sleep! Breakfast was good however the kitchen area and dining seats were incredibly dirty/sticky and the floors were very sticky! Overall this hostel is good value for money compared to other accommodation in San Fran.
    England, Male, 18-24
  • 6.3


    08 May 2019
    the breakfast was terrible and Poor. My mom is allergic to gluten, so she just could eat banana and apple!!!! The hostel just offers banana, apple, bread, butter, jam, cream cheese, peanut butter, orange juice, coffe with Milk and tea. They don’t have any protein like eggs or bacon. They don’t have cheese or chocolate to drink or cereal with iogurt. very very poor. The bathroom didn’t have windows, so the smell wasn’t good.
    Brazil, Female, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Towels Included
  • Bicycle Parking
  • Book Exchange
  • Card Phones
  • Common Room
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Games Room


  • 2018

    1st, Most Popular Hostels San Francisco

  • 2017

    1st, Most Popular Hostels San Francisco

  • 2016

    3rd, Best Large Hostel Chain

  • 2015

    3rd, Best Large Hostel Chain

  • 2014

    3rd, Best Large Hostel Chain

  • 2010

    2nd, Hostel Chain

View all Award Winners