Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


HI Toronto

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

Located in the downtown core, close to all amenities including nightlife, trendy Queen Street, Eaton Centre a 24 hour grocery store, Union and King Street metro subway stations, CN Tower, Hockey Hall of Fame, Rogers Centre, St. Lawrence Market...and much more!

You want a hostel that is fun, centrally located, clean and safe right? No problem. We've got it!

- FREE menu style breakfast ! You can order anything you want off the menu !
- Super friendly staff
- Free wifi, towels, sheets (we even make the bed for you!)
- Free city events and tours organised specifically for our hostel guests !
- In-room individual electronic safes for everyone !
- Free entry to our very own The Cavern Bar for live music, drinks, food fun, meeting people and having a blast!

HI Toronto is part of HI Canada, a not-for-profit organization on a mission to build a community of conscious travellers who share a greater understanding of people, places and cultures.
Please note that HI / YHA discounts are not available to members as part of this booking

Enough said - just book already! We look forward to hosting you.

(Please note that HI Toronto is geared towards cultural exchanges between travelling backpackers, and that as such, clients who are residents of the Greater Toronto Area (GTA) cannot be accommodated at our property.) View House Rules

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Reviews & Ratings

  • Value For Money 8.3

  • Security 9.2

  • Location 9.5

  • Staff 9.2

  • Atmosphere 8.5

  • Cleanliness 8.2

  • Facilities 8.4

Latest Reviews

  • 10.0


    09 Nov 2019
    Very friendly and helpful staff. Rooms were basic but had secure storage and bathrooms were clean. Good place to meet people as well. Would come back again for another trip.
    USA, Male, 25-30
  • 10.0


    04 Nov 2019
    Everything you want in a hostel - clean, professional, helpful staff, good security, great location, excellent facilities and a good free breakfast in the downstairs Cavern. Definitely recommend if you're visiting Toronto.
    England, Male, 18-24
  • 9.7


    10 Nov 2019
    Very friendly staff! We enjoyed the free breakfast every morning and the hostel is very well located. Would recommend it!
    Austria, Male, 18-24
  • 9.7


    02 Nov 2019
    I had a great stay here! The staff were very friendly and helpful, plus there were plenty of activities to get to know the cities and other travelers staying at the hostel.
    Scotland, Male, 25-30
  • 9.4


    06 Nov 2019
    Impressed by this hostel. Quiet sleep (granted it was Wednesday night/top floor, so I can't attest to what it's like on a Friday!). Location was convenient - short walk to Union Station, Eaton Centre, TTC, etc. Big building (though ensuite shower/toilet was small), clean, friendly and helpful staff. I was really impressed by the included breakfast - not you typically toast and juice deal. I had a delicious, generous sized bowl of fruit, granola, and yogurt - yum! Return stay booked already!
    Canada, Female, 31-40
  • 8.3


    04 Nov 2019
    Older location downtown. Around the corner from a women’s shelter. There’s an elevator to get you up what was nice an they have safes for everyone in the rooms for your valuables. They also excluded breakfast. Not bad.
    Canada, Female, 25-30
  • 8.3


    03 Nov 2019
    Clean, amenity-rich, centrally located hostel with a great bar and restaurant! Out of all the hostels I've stayed in, however, the crowd is overall much older and thus had more of a hotel feel. Come for the reliable, clean lodging and less so for meeting new people.
    USA, Male, 18-24
  • 8.3


    01 Nov 2019
    Pretty basic and gets the job done. I wish they'd mentioned things about showers when I'd gone in as I found myself having to wait for a shower and towel because they hadn't automatically explained the run of their floors and the ask-per-towel policy. Otherwise alright for security give they have safes but the lack of proper lockers (I just assume bring your own lock these days) seemed a little weird. But given the location and price it was a solid stay. And the free breakfast and wi-fi!
    Canada, Male, 25-30
  • 5.7


    20 Oct 2019
    Had everything you needed but the rooms and attached toilets were tiny and in need of modernising. Also they had small lockers for personal items. Unfortunately there was zero atmosphere.
    England, Male, 25-30
  • 2.0


    04 Nov 2019
    Terrible customer service! I was overcharged for a room I was staying in and I also left my charger after I left. I called 10 minutes after leaving the hostel to ask whether someone could grab it from my bed and keep it safe for when I returned. Their staff help me this and my charger was taken. Just not nice people. Perhaps someone's profitting from travellers' lost propetty...
    England, Male, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Dryer
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Bicycle Hire
  • Fax Service
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • DVD's
  • Wi-Fi
  • Wii