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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Ha Long Alex Hotel

Book more than 7 days in advance for Free Cancellation.
  • Nice Location
  • Helpful Staff
  • Good Cleanliness
Read all reviews

Property Description

Set in a prime location for the city Ha Long, Ha Long Alex Hotel is right next to the habour, testaurants, markets, pub, park, bank, medicine shop, local bus,.... that can take to most of the great attractions Ha Long and more! And special, Ha Long Alex Hotel is very close Bai Chay Beach, where you can reach on foot.

Ha Long Alex Hotel offers all types of accommodation from budget dorms to private rooms. Carpeted and fully air-conditioned, all rooms feature a cable TV, mini-bar and tea/coffee making facilities. Private bathroom includes a hot shower.

Luggage storage and safety deposit boxes are available at the front desk. You will have access to a business center, which provides free usage of computers. Laundry and ironing services are available at an extra cost.

A few steps away from the hotel are restaurants and bars serving Asian and Western dishes.

***Property Policies & Conditions:
1. Cancellation Policy: 3 days before arrival.
2. Check in from 14:00 to 23:00.
3. Check out before 12:00 (noon).
4. Payment upon arrival by cash or credit card, but extra charge for credit card service fee.
5. Taxes: included.
6. Free 1 Beer person per night
7. Breakfast: included.
8. No curfew.
9. No smoking in rooms, but smoking area is provided.
10. Reception Working Hours: 24 hours. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.4

  • Security 7.1

  • Location 6.9

  • Staff 6.6

  • Atmosphere 4.9

  • Cleanliness 6.0

  • Facilities 5.7


Latest Reviews

  • 10.0

    Superb

    16 Mar 2019
    Really enjoyed our stay, beds were comfy room was clean staff was nothing but helpful and friendly would definitely come back.
    Canada, All Male Group, 18-24
  • 9.4

    Superb

    12 May 2019
    The staff were very friendly, accommodating and helpful (my friend lost his phone on the journey to Ha Long and the owner was very helpful in tracking the phone down and getting it back for us). They were also very informative and helpful in organising activities for us. The beds were comfortable, slight lack of privacy as there were no curtains on the top bunk but this wasn’t an issue for me. The location was also very convenient, close to shops, restaurants and the beach. Would recommend.
    England, Male, 18-24
  • 9.4

    Superb

    28 Mar 2019
    Really nice stay here, room was more like a hotel room than a hostel room :). Staff were very helpful when booking tours etc, would recommend
    England, Couple, 18-24
  • 8.9

    Fabulous

    16 Apr 2019
    Staff is very helpful.
    Philippines, Mixed Group, 25-30
  • 8.6

    Fabulous

    14 Mar 2019
    Not much to do in Ha Long city and the hostel was not very busy when we stayed but the staff were lovely and helpful with booking a tour and a bus. The hostel is close to lots of restaurants & shops so has a good location!
    Bermuda, Female, 18-24
  • 7.4

    Very Good

    11 May 2019
    I wouldn’t stay here if you wanted to sleep, at all. Nobody needs to wake up to Celine Dion at 7am! Weirdly the loud music is only in the morning, not in the afternoon or evenings. Stayed in a private room, which wasn’t very clean. Stains and hairs all over the bed and the floor was filthy. Staff were really nice and very attentive. The location was good and the breakfast was ok.
    England, Couple, 25-30
  • 7.1

    Very Good

    06 Jul 2019
    Pretty basic hostel, not a bad location, a few minutes walk to the restaurants. Not a whole lot else to do around the area tho. The staff were pleasant and but the vibe of the place wasn't much, just felt like a hotel.
    England, All Male Group, 18-24
  • 4.9

    Rating

    28 Apr 2019
    Facilities not very good. Lots of stairs. Owner is rude.
    Canada, Male, 25-30
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Cable TV
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Meeting Rooms
  • Parking
  • Reading Light
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Currency Exchange
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Restaurant
Entertainment
  • Wi-Fi


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