Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

Award winning accommodation in Melbourne's eclectic beachside suburb, St Kilda! We are a short walk from the beach and a direct 20 min tram ride to Melbourne's CBD. Offering a variety of accommodation options, our atmosphere is relaxed, friendly and spacious, with modern shared facilities.
Our team will make you feel right at home and help you discover St Kilda and Melbourne's famous cafe culture, bars, fashion shops, sporting events and thriving music scenes. If you want to stay in the most modern & environmentally sustainable backpacker & budget accommodation property in Melbourne, then book your room now!

Stay at Habitat HQ, the backpackers of choice for independent travelers in Melbourne. Why?
*Hall of Fame, certificate of Excellence for 5 years running
*Hall of Fame in the Backpacker category Victorian Tourism Awards
*Silver in the Backpacker category Australian Tourism Awards 2012
*Winner Backpacker category Victorian Tourism Awards 2012, 2011 and 2010
*Winner Best Backpacker in Victoria Golden Backpack Awards 2012, 2011 and 2010
*Bronze in the Backpacker category Australian Tourism Awards 2011

Free tour booking service - Don't miss out on seeing the Great Ocean Road or the Phillip Island Penguins...Must sees on your visit to Melbourne

Sustainability - Concerned about your carbon footprint? Habitat HQ has been awarded the prestigious STAY WYSE 2012 Green Initiative Award. We are committed to making a positive impact on you and less of an impact on the environment.

FOR YOUR URGENT ATTENTION
Australian Government Public Health Directive - COVID - 19 (Coronavirus)
As of midnight Sunday 15th March 2020, all arrivals to Australia must self-quarantine and self-isolate for a period of 14 days.
If you have arrived in Australia after the 15th March 2020, Habitat HQ is unable to provide accommodation for you during your self-isolation period. We have no facilities for self-isolation as we are a backpacker hostel. There are fines of $20,000AUS per individual for non-compliance. If you are in this situation, you will have to find an alternate place to stay where you can self-isolate. Refunds - Normal terms and conditions will apply.
On the positive side, if you have arrived in Australia prior to midnight Sunday 15th March 2020 or have already been in Australia for a period of 14 days, and show no signs of Covid-19 infection, we look forward to welcoming you to Habitat HQ very soon!
These are unprecedented times and we hope everyone stays healthy and well.
Habitat HQ

•Please note that we are an international youth hostel.
•Check-in is available 24 x 7. However, please contact us via phone if you intend to check-in after 11pm to ensure we are ready to greet you on arrival.
•Parking is available for a fee.
•All dorm room guests must provide a passport or Australian drivers licence on arrival showing they are an interstate or overseas resident.
•All private room guests must provide a passport or Australian drivers licence on arrival.
•A deposit is required for all rooms and dorm beds in the form of a credit card pre-authorisation. The credit card must be in the name of the guest. Alternatively, a $100 cash security bond may be accepted at the managers discretion.
•Accommodation must be paid on arrival, not departure
•Cancellations less than 24 hours and no shows will be charged for one night of accommodation per person.
•Under 18's are not permitted to stay in the dorm rooms unless part of an approved group booking for a school/sporting group, all under 18's residing in private rooms must be accompanied by their parent or guardian.
•Specials are not valid with any other offers.
•Check in 2pm and check out 10am.
•Room rates vary dynamically based on booking conditions, season and availability. Please check your reservation details and booking offer for rate details.
•Booking extensions and changes will be made at the current advertised rates.
•Please note that rates are subject to change
•Guests must abide by the House Rules. The management reserves the right to immediately cancel and evict any guest that breaches the house rules. If this occurs, there will be no refund of any fees paid.
•The management reserves the right to refuse or cancel any reservation at their discretion. In the event this occurs, any remaining credit will be returned to the guest. However, the hostel will not be liable for any additional fees or costs incurred by the guest including but not limited to; transport, alternative accommodation costs or bank and transaction fees.
•We are a non-smoking venue. Any smoking within the building or rooms will incur a cleaning fee. Guests may also be liable for the cost or losses incurred whilst the room is closed for cleaning or ventilation. The guest will be liable for any fire brigade fees should the smoke alarm be triggered.
•Additional terms and conditions may apply when booking via other websites or channels. Please refer to their terms and conditions when booking.
•When there are multiple dorms beds booked on a single reservation, we will do our best to co-locate all guests in the same room. However, in some cases operational considerations and availability limitations may require us to locate guests in different rooms.
•There is a maximum of 6 guests on a standard booking. Any bookings containing 7 or more guests are deemed a group booking and require Habitat HQ management approval. Group Booking Terms & Conditions apply. Please contact us via phone or email to enquire about a group booking.
•Minimum night stays may apply during special events, peak periods or to promotional rates.
•The terms and conditions are subject to change. Refer to direct terms for the current terms and conditions. View House Rules

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Reviews & Ratings

  • Value For Money 8.3

  • Security 8.7

  • Location 8.3

  • Staff 8.9

  • Atmosphere 8.7

  • Cleanliness 7.7

  • Facilities 8.0


Latest Reviews

  • 10.0

    Superb

    07 Mar 2020
    Staff were amazing and cannot emphasise the chills out atmosphere this place has. Worth every penny
    England, Male, 25-30
  • 10.0

    Superb

    22 Dec 2019
    Love my stay at habitat, great to make friends and the staff are very friendly, especially raj
    England, Female, 18-24
  • 9.4

    Superb

    12 Mar 2020
    Value for money, a great location and friendly crew. The communal kitchen is cleaned at night so was always ready for breakfast but otherwise it was best to bring your own utensils or wash everything before using. Showers and toilets were also regularly clean. Security was fine if you make use of the paid lockers for any valuables. The weekly BBQ was a really welcoming touch and there were plenty of activities for those guests who had nothing organised.
    New Zealand, Male, 41+
  • 9.4

    Superb

    16 Jan 2020
    Very very pleased with my stay at Habitat. Wonderful facilities and a very classy common area with a piano even! Most of the people I encountered were people staying there a while working or finding jobs around the area, and they were a tight knit group. Very nice group of people. The walk to the beach isn’t the shortest but it’s worth staying in a nicer hostel.
    USA, Male, 25-30
  • 8.6

    Fabulous

    15 Mar 2020
    Really lovely staff in a great hostel. It's clean and modern with a comfy lounge (with lots of USB charging points!). My travel plans were altered last minute and the staff were so understanding and friendly, plus the reception offers drinks and snacks (paid for) which is a bonus! The bathrooms were cleaned daily, and the hostel was fairly quiet in general so it had a nice chilled atmosphere. I booked a 'mixed' room but turned out to be the only feamle, but there was no problems just preference!
    England, Female, 18-24
  • 8.3

    Fabulous

    16 Mar 2020
    I enjoyed my stay at HQ initially, but checked out because I feel they aren’t taking the corona virus seriously in this hostel. I had been staying in a 6 bed while the hostel is almost empty and yet they kept moving people from other rooms into ours filling them up instead of spreading the guests out. I also didn’t see them disinfecting surfaces much
    USA, Male, 25-30
  • 8.0

    Fabulous

    09 Mar 2020
    I really liked this hostel! One of the more cleaner ones. Nice space to chill. Everyone was lovely. St Kilda is cool! Lots going on :) Would go back especially after a couple of nightmare hostels!
    England, Female, 25-30
  • 6.6

    Good

    27 Dec 2019
    I wasn’t very happy with my stay at Habitat HQ. Nicola was extremely rude and patronising to us customers. She was very unprofessional and feel as though she gives Habitat HQ a bad name. The rest of the staff were lovely but Nicola ruined this experience for me if I’m honest. Won’t be staying there again.
    England, Female, 18-24
  • 6.3

    Good

    24 Jan 2020
    Beds were uncomfortable, aircon was broken my entire stay. This was reported to reception numerous time and was never fixed. Its a good 10 minute walk to the bars or beach and hostel didn't really have much entertainment or things on. Disappointing!
    Ireland, Female, 25-30
  • 6.3

    Good

    23 Dec 2019
    The positives were the staff who were friendly and helpful and they have nearly all the facilities you need. There were a few downsides though - they don't have lockers in dorms only drawers under the bunks and lockers you need to pay for in the reception/communal area. They have carpets in the corridors and in the dorm rooms which STINK!! There are no individual lights next to each bunk and the plug sockets don't work. In my room, everyone was using the socket by the door. I wouldn't recommend
    Ireland, Female, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Cooker
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Parking
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Fax Service
  • Housekeeping
  • Internet Access
  • Internet café
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Board Games
  • DVD's
  • Games Room
  • PlayStation
  • Pool Table
  • Wi-Fi


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