Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 8 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Hai is reconditioned from the old 1-storey commercial building, which is located nearby Tha Pae Gate just 140 metres by walking (The most popular landmark in Chiangmai) and the important part of the heritage old wall around the city. The hostel is also called the heart of city center. With 4 different rooms, there are own locker, reading lamp and power socket. In every floor has enough shared bathrooms. People can use their any devices with free Wi-Fi all areas. 24-hours Front Desk, everyday housekeeping, tourist information service. We provide small lovely café for awesome coffee with nice comfy atmosphere.

Property Policies & Conditions

check-in time from 2.00 pm (if you check-inbetween 12.00 AM midnight and 7.00 AM then you have to make a payment as the previous night.
Please pay the total of your room rate when you arrive. We accept both cash and credit card.
You must present your passport or ID card for check-in. However, your personal information will be kept securely.

check-out time before 11.00 am. Please tell us if you are early bird and need to leave earlier. After that check-out between 12.00 PM – 6.00 PM will be required payment as half day and after 6.00 PM is full day room rate. If you do not check-out before noon and do not book the room for next day, Hai Hostel could move your belonging to be placed in the temporary luggage area so the maids can prepare rooms for the new arrivals. However, you can leave your stuffs with us with no any of charge after check – out.

You will get a smart key card to access your room and switch on your bed’s personal control panel.
Smart key card deposit is 50 THB and accepted by cash only. When you return the card then we will return the deposit.

Eating and drinking (except water) is not permitted in the room. The common area is the best place to consume your own food and drink.

Reception will operate from 7.30 AM till midnight

We allow persons above 15 year of age

If you go out and get in after 10.00 PM please use your smart key card for accessing the main gate and the room. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 10.0

  • Cleanliness 10.0

  • Facilities 10.0

Latest Reviews

  • 10.0


    10 Jan 2020
    Enjoyed my stay. All about the hostal is great!
    Canada, All Male Group, 25-30
  • 10.0


    02 Jan 2020
    It is a great hostel, very lovely and accomodating staff. Facilities are clean and the beds are lovely and private in the dorm rooms. Highly recommend. Good place to recover and relax.
    New Zealand, All Female Group, 18-24
  • 10.0


    06 Dec 2019
    The owner is a badass. He interacts with you and keeps the overall mood light and fun. It's more of a quiet hostel but that didn't stop my mates and I from drinking out front. The beds are in a cubby with a curtain so it really does feel as if you have your own room. If I have anything negative to say it would be that since there are 6 people in one room it can be a bit stinky but that wouldn't be Hai Hostels fault. They clean the rooms everyday. I stayed for an additional 4 day. Choose this one
    USA, Male, 25-30
  • 10.0


    28 Nov 2019
    I spent a week there and I was very happy I chose this hostel for exploring the Chiang Mai area. Am and Tao at the reception are just the nicest, very helpful if you need anything, always with a smile. They even prepare breakfast earlier for you if you book a tour through them and have to leave before the normal breakfast time. How lovely is that? The girls at the bar too, so friendly. The location is great, very close to the old city and all the different markets. Highly recommend it!!
    France, Female, 31-40
  • 10.0


    25 Nov 2019
    Great hostel would recommend to anyone and would stay here again. Good location and the staff are amazing. Owner is the nicest guy and will help with anything you may need, strongly recommend this place!!
    USA, Male, 31-40
  • 9.7


    24 Jan 2020
    Very helpful and honest staff. I forgot a bag with valuables when I left and when I came back to recover it, it was still there. The hostel is very well located and is nice and quiet. Don't hessitate to stay there.
    Chile, Male, 25-30
  • 9.7


    21 Jan 2020
    This must be the hostel with the most friendly staff. Very helpful, and they even kept part of my luggage safely when I was traveling to other towns. Very clean, comfortable big beds with curtains for extra privacy (stayed in the female dorm), very clean. Lockers for valuables. Breakfast is simple but good. No party hostel. Very quiet and calm. Stayed here twice and would always stay again when coming to Chiang Mai in future. Big thanks to the team!
    Germany, Female, 31-40
  • 9.4


    18 Nov 2019
    Staff was super nice! Helpfull if we needed information about what to do in Chiang Mai! Basic breakfast included wich was cool (toast cereal juice). Bed were spacious with AC and fan but found a few hairs in my bed but overall it was clean (bathroom, shower).
    Canada, Male, 25-30
  • 8.9


    05 Jan 2020
    Nice and clean, very close to the main gate, shops and food. Nice quiet hostel, staff was very friendly too.
    Australia, All Male Group, 18-24
  • 8.9


    11 Nov 2019
    HaiHostel is a hip hostel that fits perfectly with budget travelers whether going to Chiang Mai solo as a group. There were six of us and we had a nice stay with its location so close to Tha Phae Gate, you can pretty much just walk around to see the temples, cafes and souvenir shops.
    Philippines, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Common Room
  • Fitness Centre
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Reception (limited hours)
Food & Drink
  • Cafe
  • Wi-Fi