Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Haka Lodge Ponsonby

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Located in Auckland’s trendiest neighbourhood, Haka Lodge Ponsonby is our most recent addition to our awesome Lodge brand. Vintage charm complete with chandeliers, a large garden and both indoor and outdoor seating areas, guests can enjoy free unlimited Wi-Fi whilst hanging out in any of our multiple communal living spaces.

All dorm rooms have our unique, infamous custom-made wooden bunk beds complete with hotel-quality mattress, and our private rooms have flat-screen TVs. Linen is provided in all rooms and there is a guest laundry facility on site. Our friendly team can help with booking activities and transport to Auckland’s most popular destinations.


1. Check in time is 14:00. If you arrive early, we offer free luggage storage until your room is ready.
2. Check out time is 10:00. If you fail to check out on time, you will be charged a $50 (or 50% of a night's stay, whichever is greater) late check out fee to the credit card you checked in with.
3. Valid ID will be required at check in. Passports, driving licenses or government issues ID will be accepted.
4. Any voucher given when booking pre-paid accommodation (from i-Site etc) must be presented at check in. Full payment will be required if you do not have a voucher.


1. If you do not advise the hostel you are cancelling, your card will be charged for the first night of your stay.


1. For cancellations notified more that 48 hours before check-in time on the scheduled date of arrival – no charge.
2. For cancellations within 48 hours – we will take payment for the first night of your stay.
3. For customers who fail to show for their booking – we will take payment for the first night of your stay and cancel the remainder of your booking.
4. If you have booked through a third party site and wish to cancel, you must do so through that third party site. We cannot cancel third party bookings. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.9

  • Security 9.5

  • Location 9.4

  • Staff 9.3

  • Atmosphere 9.0

  • Cleanliness 9.0

  • Facilities 8.9

Latest Reviews

  • 10.0


    23 Jul 2020
    Nice hostel, fairly quiet. Lot of long term guests but they were very friendly and welcoming. Enough space to find quiet, but also good communal areas to mingle if you want to. Perfect area next to Ponsonby road. Hostel itself if comfortable with nice curtains and power points on all the beds, and the kitchen is well equipped. Very clean overall too!
    Scotland, Male, 25-30
  • 10.0


    19 Mar 2020
    Good hostel i recommend it to anyone cheap and clean. Very convenient to getting around the city. thank you
    New Zealand, Male, 31-40
  • 9.7


    24 Feb 2020
    Great hostel which has everything you'd need. The rooms was spacious, the bed amazing and the general layout of the hostel is awesome. The only downside was people making a tonne of noise over at the picnic area at midnight on my first night, but that's not the hostels fault. I'll be staying again for sure 😊
    Wales, Male, 31-40
  • 9.4


    09 Mar 2020
    Everything about this hostel was wonderful. The kitchen was a touch crowded, but that seemed a little unavoidable with the size of the kitchen to the amount of accommodation the hostel is able to provide.
    USA, Female, 25-30
  • 9.4


    06 Mar 2020
    Great hostel with large dorm rooms and a great atmosphere. Bath was always clean, kitchen could have been a bit more clean. Location is perfect as the city centre is within a walking distance and bus stops are near by as well. Not noisy at all, felt very comfortable.
    Germany, Female, 18-24
  • 9.4


    06 Mar 2020
    A comfortable hostel, in a great location. Lots of large common areas, and great kitchen facilities. Other guests didnt seem to socialise all that much, could use an event in the evening to encourage people to mingle. Great hostel, would recommend the 3 best dorm we stayed in.
    England, Couple, 25-30
  • 8.6


    18 Mar 2020
    Overall great homey hostel, the location, atmosphere, and beds were among the best I've experienced. The only area where I'd say this hostel lacks is the size of the kitchen and space as it gets full quite quickly - luckily there is a lot of outdoor table space to prepare food as well. Excellent experience!
    Canada, Female, 31-40
  • 8.6


    10 Mar 2020
    Nice staff, great facilities (outdoor area, shared kitchen, lounge, hair dryers) and great location. Private room was cozy and clean with a comfortable bed and Netflix, which made it really nice to relax at the end of a long day touring Bathroom stalls were quite tight but not a big deal
    USA, Couple, 31-40
  • 8.6


    02 Mar 2020
    Checking in and out was really straight-forward. I arrived after hours, so I was sent an email with instructions on how to find the envelope with my room key and other important information. The space, from the rooms to the common areas, was generally very clean. The rooms are small, but correctly advertised. Keys sometimes stick in the doors, which was somewhat frustrating as the bathroom was in a separate building, but that was trivial compared to the hostel's overall quality.
    USA, Female, 25-30
  • 8.3


    03 Mar 2020
    The hostel is a lovely building, clean, well equipped & in a great location. Our stay was let down though as our party of 2 was separated into different rooms. There’s a note in the description that this may happen, however with such a small group & for the price I’m surprised this happens. It’s the first hostel we’ve stayed in that we have been separated & I shared a room with someone who had also been separated from his partner. I feel better bed management will make the stay here far better
    England, Couple, 31-40
Read all reviews


  • Free WiFi
  • Linen Included
  • BBQ
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Hair Dryers
  • Microwave
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
  • Wi-Fi