Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Hakuna Matata is a relaxing hostel with a swimming pool at an affordable price with a chill-out vibe. It is suitable for everyone, SOLO backpacker in a dorm, traveling COUPLE in a private room, a group of 3-4 FRIENDS in private dorm, perfect for FAMILY and BIG GROUP as well, kids and small pets are welcome! You can be on the hammock, chill on our sunbeds, dip in the swimming pool or play our mini pool game. It is located in the center area but very private, good for divers who want to have a peaceful rest. Our staff are more than happy to give you recommendations about activities, restaurants and everything. We even assist you in planning you trip, book your boat tickets and book your diving! Our dorm rooms could never get crowded because there are only 4 beds in 1 dorm! Not only mixed dorm rooms and female dorm rooms are provided, but we also have private rooms with pool access and private room with the ocean view.

Things to note
1) Check-in from 14:00
2) Check-out Before 11:00
3) Reception working hours: 8:00 – 22:00
If you will arrive at the hostel after 22:00, please let us know in advance.
4) Payment on Arrival: Cash and credit card
5) Cancellation or amendment must be made 3 days in advance prior to arrival.
6) Breakfast is NOT included
7) NO smoking in Room, but have smoking areas View House Rules

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Reviews & Ratings

  • Value For Money 8.7

  • Security 9.2

  • Location 9.3

  • Staff 9.3

  • Atmosphere 8.7

  • Cleanliness 8.9

  • Facilities 8.8

Latest Reviews

  • 10.0


    21 Feb 2020
    Staffs were friendly and helpful, dorm room & bed were comfortable. They also had a small swim pool which was nice to relax in. Food and beverage shops were super close by. It was maybe a 3-5 mins walk the jetty/pier.
    Malaysia, Female, 25-30
  • 10.0


    01 Feb 2020
    The staff are wonderful, extremely helpful and create an amazingly friendly atmosphere, making everyone included from the time they arrive. I couldn't help but keep extending my stay as i had such a fun and relaxing time. Thanks so much for one of the best stay i've ever had in the hostel!
    Norway, Mixed Group, 25-30
  • 10.0


    05 Jan 2020
    Nice chilled atmosphere. The facilities were great and the staff were so accommodating and helpful.
    England, Female, 18-24
  • 9.4


    01 Feb 2020
    Great location and friendly staff! Inexpensive and super close to the pier and diving resorts. About 25 min walk to Sairee Beach. Pool and common area were nice area to relax.
    USA, Male, 25-30
  • 9.4


    14 Jan 2020
    Arrived at Koh Tao a night late due to port issues at Surat Thani & was given a discount for the missed night which was very kind, stayed for a fews nights. Slightly away from the main party area & roughly a 10minute walk. No complaints had an amazing 2 nights in Koh Tao & the hostel was right round the corner from the port & boat trips.
    England, Male, 25-30
  • 9.1


    13 Jan 2020
    A/C wasn’t working in our room and we let the staff know and nothing was done about it so we just upgraded to a better room which costed more. Very clean and a nice cool pool! Super chill atmosphere!
    Canada, Couple, 18-24
  • 8.9


    11 Feb 2020
    Location is brilliant, less than a minutes walk to shops and bars. 5 mins to the pier and beach. Rooms were spacious and nice, cleaned everyday to a good standard. Staff were nice, it's a new hostel so not much of a vibe there yet. Good for the price, our room had a balcony which was lovely! Pool looked nice! Would recommend!
    England, Female, 18-24
  • 8.0


    10 Mar 2020
    Overall good stay. Was clean. Wish pool were bigger (it was hot water from the sun and being so small). Beds were very hard! Location was okay close to restaurants and the beach. Would recommend:) not very social.
    Canada, All Female Group, 25-30
  • 8.0


    11 Feb 2020
    Very nice hostel with very friendly hosts. I felt welcome since the beginning. Location at mae haad pier is nice as if you dont need to walk a long way from the pier. 7/11 close by. 5-10minutes walk to sairee beach with all the restaurants shops and nightlife.
    Switzerland, Male, 31-40
  • 7.7

    Very Good

    17 Jan 2020
    Very modern and clean hostel. The pool is nice and the rooms were in very good condition. You can store your luggage under the beds which is very convenient. The hostel doesn’t really have a good hangout space where you could meet people. They also do not organize any activities. If you just want to chill this hostel might be for you. The staff were mostly hanging out with each other, not really talking talking to the guests. This hostel is very new and does not have the hostel vibe yet.
    Finland, Female, 18-24
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  • Free City Maps
  • Free Parking
  • Free WiFi
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Breakfast Not Included
  • Ceiling Fan
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Swimming Pool
  • Housekeeping
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Restaurant
  • Board Games
  • Wi-Fi