Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy


The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Business Trip, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:


Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hangzhou Fiona's trip Hostel

Book more than 14 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Swimming pool is open for free! and the cold beers &cocktails for all the day!
Our hostel is a new hostel with big yard located in the centre of Hangzhou,closed to West Lake ,Lingyin Temple and Longjing Tea Field.

Also we are just next to Manjuelong Village,which boasts a position on the 'Ten Views of West Lake' list.The village is popular during the osmanthus season which falls between late September and Octber. Osmanthus flowers are intoxicating fragrant and can be seen in abundance.

All about our wish is when you come Fiona's Trip,just relax,enjoy,and treat yourselves like home.

There are several restaurants around our hostel,providing delicious food with
resonable price.
Day & night, you can relax in our yard, meet people, enjoy afternoon tea,
reading book or play guitar.

The private room types are: single , double/twin and triple
-Single room with a double bed,parvite bathroom, west style toilet,
hot water, electric kettle, wifi
-double/twin rooms with a double bed / two single beds.parvite bathroom,
west style toilet ,AC/heater, hot water,electic kettle, wifi
-Triple room with one double and one single bed,parvite bathroom, west
style toilet, AC/heater, hot water, electic kettle, wifi.
Two dorm types : 4 beds, 8 beds and can sleep a total of 24 people.
All the dorms share the Public/private shower room with toilet, free wifi. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.0

  • Security 9.1

  • Location 8.6

  • Staff 9.4

  • Atmosphere 9.1

  • Cleanliness 8.9

  • Facilities 8.6

Latest Reviews

  • 10.0


    15 Oct 2019
    Lovely hostel. A one hour bus ride from Hangzhou East Railway station but very easy to find and a superb location close to West Lake. A peaceful spot.
    England, Female, 41+
  • 10.0


    29 Sep 2019
    Fiona’s was exactly what I needed. It’s a chill little hideaway tucked in the forested hills of West West Lake. Close to the Hangzhou Zoo and tea fields. The atmosphere is very chill and relaxed, so perfect if you are just looking to chill out and enjoy nature for your stay. The staff was super friendly and spoke great English. Would stay again.
    USA, Female, 18-24
  • 10.0


    13 Sep 2019
    Fantastic staff and really excellent location for seeing the best parts of Hangzhou's hiking, tea fields, and the West Lake. Can't recommend highly enough, definitely go!
    USA, Male, 31-40
  • 9.7


    18 Nov 2019
    This hostel was amazing! Very close to all of the attractions and bus stations to get to further attractions. Staff were knowledgeable and friendly. Good bike rentals and they even gave us some treats upon checkout! Extremely good value and comfortable beds. One room had a broken heating unit but we were moved to another room once the problem was brought to their attention.
    USA, Couple, 25-30
  • 9.4


    02 Oct 2019
    Staff were really helpful and spoke very good English. Beds were super comfortable and things seemed mostly clean. Was a bit of a walk to the bathroom but not bad. Overall a good stay
    USA, Female, 18-24
  • 9.1


    03 Oct 2019
    The hostel is located in a beautiful area and has a nice terrace. We explored nearby mountains by foot, but just a tip: don’t use the tunnel. The room was cozy and we had a good night of sleep. Staff is very friendly and helpful.
    Belgium, Couple, 25-30
  • 8.9


    12 Sep 2019
    Really relaxing hostel, fantastic staff, made some great memories, even if the dog did fall in love with me
    England, Male, 18-24
  • 8.6


    11 Jan 2020
    A little bit far from the city centre, but nice place to spend holiday.
    Italy, Couple, 25-30
  • 8.3


    06 Jan 2020
    If you gonna have food there, order Chinese food, west food is not what you think it would be... if you like to walk, this is your place!!!
    Canada, Male, 31-40
  • 7.7

    Very Good

    26 Dec 2019
    Nice small double room, excellent shower (really hot water; shampoo, soap and conditioner are supplied). Location is good - 10 minutes walk to the bus station from which buses take you to the city centre, the lake (next ti the pagoda and the temple) etc. Breakfast is ok, not many options and a bit expensive.
    Israel, Couple, 18-24
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Towels Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Cooker
  • Dryer
  • Fridge/Freezer
  • Hair Dryers For Hire
  • Hot Showers
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Games Room
  • Pool Table
  • Wi-Fi