Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hanoi Backpackersuite Hostel

Book more than 1 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

Hanoi Backpackersuite Hostel is located in the amazing area of Hanoi Old Quarter: just a few steps to Hoan Kiem Lake, Crazy Beer Hoi Conner in Ta Hien str, Bar, Pub in Center Old Quarter. The best location where you can get the craziest experience of the Backpacker area in Hanoi.

With centrally located, we are conveniently placed to walk to many attractions such as Temple of Literature, Ho Chi Minh Complex, One Pillar Pagoda, the History Museum, the Opera Host.

We offer the rooms to suit the Bunk bed, Single traveler, Family, or Group with the view of the Old Quarter...with the bar, food service whole day.

Terms and conditions:
Free Cancellation: 1 Days before the arrival without being charged by the property
Check in from 2:00 PM
Check out Before 12:00 Noon
Payment on Arrival: Cash and Credit Card
Tax Included
Breakfast Included
Curfew: from 22:00 - 06:00 am
NO smoking in Room, but have smoking area
Age Restriction: 18 yrs+
Reception working hours 24/24 View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.2

  • Security 7.6

  • Location 8.5

  • Staff 8.1

  • Atmosphere 6.8

  • Cleanliness 7.0

  • Facilities 7.0

Latest Reviews

  • 10.0


    07 Nov 2019
    Excellent hostel i’ve ever stayed Everything complete with AC,soft mattress,clean bathroom,breakfast with toast,egg,banana and coffee
    New Zealand, Male, 18-24
  • 8.0


    09 Dec 2019
    Centrally located, good value for the location. Staff speaks English and was helpful. However I was cold at night and asked for a blanket, and I suspect it had bed bugs. I was covered in bites in the morning on my hands, stomach, and thighs. The price was good, but for a one-night-transfer through Hanoi, it was not worth it.
    Canada, Female, 25-30
  • 7.7

    Very Good

    19 Oct 2019
    As a couple we got a private room with en-suite. The rooms are advertised a lot more modern and spacious than they are. We definitely didn’t get any of the rooms on the photos. Generally we had a nice stay but feel we have been conned when it comes to the room. Bare in mind that this hostel is beside the train tracks. Wasn’t an issue for us but could be for some
    England, Couple, 25-30
  • 7.4

    Very Good

    04 Nov 2019
    It was a good experience staying at Backpackersuite hostel, hanoi. The staff is very helpful and cooperative. But lack of common area and socializing facilities. Thank you
    India, Female, 18-24
  • 6.9


    07 Jan 2020
    The room that we stayed in looked nothing like the one on pictures but after 14 hours long flight we were too tired to argue. If you are light sleeper be prepared to share one wall with karaoke place and another was next to railway. For the price that we have paid we could have found way better accommodation.
    England, Female, 18-24
  • 6.6


    12 Jan 2020
    I booked into the 6 bed female dorm thinking it would be quiet, staff came into the dorm at midnight, turned the lights on, spoke loudly, had showers, followed by a male member of staff... also spoke on their mobiles. When asked to be quiet they proceeded to be loud and took no notice of other people trying to sleep. Would not recommend this dorm. If you are going to stay here I think the larger mixed dorms may be better.
    Scotland, Female, 25-30
  • 5.1


    28 Oct 2019
    This hostel is a bit of a cat fish - the private rooms do not look how they do in the photos. Could not see breakfast anywhere and had to go to the nearest hotel and pay for it there. We requested a wake up call for our trip and they said they would but they didn’t. We also booked our transport to Ha Long Bay through them. It was late and said we would get there at 11:30 but we arrived at 12:50 and almost missed our cruise (they kindly waited an extra half hour for us). Doesn’t seem very social.
    Northern Ireland, Couple, 18-24
  • 3.4


    23 Oct 2019
    Room looks nothing like the photos, super basic, very old and needs renovating. Had to climb 4 floors by stairs with two huge rucksacks. Right next door to a karaoke bar, so you can here people screeching until early hours of the morning. Better to stay closer to the old quarter/lake area. Glad we only had one night here!
    England, Couple, 25-30
  • 2.9


    29 Dec 2019
    The room was not clean at all and it smelled like toilet - really bad. We came very late and was really tied, but instead of giving us our room, the staff started to sell us tours and trips. Also there was no lock on the door to the dorm.
    Denmark, Female, 25-30
  • 2.9


    21 Dec 2019
    You pay what you get so don’t expect a lot from it. A lot of stairs and small stairs. Pretty run down building.
    Malaysia, Female, 31-40
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Cots Available
  • Fridge/Freezer
  • Hair Dryers For Hire
  • Hot Showers
  • Hot Tub
  • Linen Not Included
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Wi-Fi