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Group Booking Terms and Conditions

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General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/30

Hanoi Backpackersuite Hostel

Book more than 7 days in advance for Free Cancellation.
8.2
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
Read all reviews

Property Description

Hanoi Backpackersuite Hostel is located in the amazing area of Hanoi Old Quarter: just a few steps to Hoan Kiem Lake, Crazy Beer Hoi Conner in Ta Hien str, Bar, Pub in Center Old Quarter. The best location where you can get the craziest experience of the Backpacker area in Hanoi.

With centrally located, we are conveniently placed to walk to many attractions such as Temple of Literature, Ho Chi Minh Complex, One Pillar Pagoda, the History Museum, the Opera Host.

We offer the rooms to suit the Bunk bed, Single traveler, Family, or Group with the view of the Old Quarter...with the bar, food service whole day.

Terms and conditions:
Free Cancellation: 1 Days before the arrival without being charged by the property
Check in from 2:00 PM
Check out Before 12:00 Noon
Payment on Arrival: Cash and Credit Card
Tax Included
Breakfast Included
Curfew: from 22:00 - 06:00 am
NO smoking in Room, but have smoking area
Age Restriction: 18 yrs+
Reception working hours 24/24 View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.6

  • Security 7.9

  • Location 9.3

  • Staff 8.4

  • Atmosphere 7.2

  • Cleanliness 7.9

  • Facilities 7.9


Latest Reviews

  • 10.0

    Superb

    01 Oct 2019
    This property is very well maintained. It’s clean every morning and has hot water and good bathrooms. I love the beds , they are very comfortable. After riding my motorbike on Ha Giang loop I was very tired and looking for a Hostel’s with clean and good beds. This is hostel fits properly in my need. I extended my stay by few more nights .. Nice breakfast coffee and toast. Exceptional staff, smiling and helpful with any requests
    India, Male, 25-30
  • 10.0

    Superb

    28 Aug 2019
    Best value hostel in Hanoi. I was in the 10-bed room. Beds were good with really great privacy on each bed, even with stairs to the top bunks avoiding the creaky ladders. A/C is good, ceiling fan in room aswell. Cleaners come in every day so cleanliness is great. Helpful staff and free breakfast make this hostel a no-brainer. Extended my stay twice.
    Canada, Male, 18-24
  • 10.0

    Superb

    23 Jul 2019
    Amazingly laid back hostel. Shower/ room was clean. A good location just on the outside of the old quarter. Making prices of food a bit less than being directly downtown. We ended up extending two more nights here. Chien went out of his way to accomodate us, making our stay even better, thanks Chien!
    Australia, Couple, 18-24
  • 10.0

    Superb

    03 Jul 2019
    Amazing time with us, the hostel is clean, comfortable bed, great bathroom.breakfast is nice with egg, vienamese tea, that we love it. Loacation was great one near central old quarter, restaurant near by, just few minutes to the Hoan kiem lake. The staff are very friendly and helpful we feeling at home, thanks for great services, sure we will back here again
    England, Male, 25-30
  • 9.1

    Superb

    07 Sep 2019
    Stayed in double private room, no window but still had character, very clean and comfortable. Extra blanket would have been good. Fridge is great. Bathroom super clean, shower was very good. No need for the wardrobe, could have put desk and kettle etc there for a nice touch! Also would be better with mirrors! Rest of hostel is clean, atmosphere needs work, sometimes the lights are off all day, no social/sitting area just lots of unused tables. Staff were friendly. Would stay again.
    England, Couple, 25-30
  • 8.0

    Fabulous

    08 Jul 2019
    The big downside is the breakfast. It's super basic and even when you show up at 7:30am at the bar (obviously for breakfast), is not even offered by the staff. You have to LITERALLY ASK for it. The young boy in charge in the mornings lacks of experience with customer service. Second cup of coffee? You need to pay for it. Beds are super clean and comfy. Showers OK.
    Mexico, Female, 25-30
  • 7.1

    Very Good

    09 Oct 2019
    Very nice big rooms but be aware of the fact that a train passes every hour or so and if you are unlucky you will be woken up each time by shaking walls and noise. Also, the private bathroom we had had a very bad smell which made it almost unbearable to stay in there for more than a minute. Other than that, the location is good and the breakfast they provide is very delicious.
    Germany, Couple, 18-24
  • 6.9

    Good

    05 Jul 2019
    The staff were nice enough but the beds aren’t great, it’s not very clean or very nice. The area is noisy also.
    England, Female, 18-24
  • 6.3

    Good

    11 Jul 2019
    Not very clean, and doesn’t look like the pictures. Nice location in the center of the Old Quarter and walking distance to many attractions. Security was iffy as I requested a key to store my luggage, but was given the key to someone else’s things.... hmmm. The sink barely worked, but for a cheap hostel what can you really expect. It could’ve been better but it was fine for a short stay. Free breakfast was a good addition
    Denmark, Female, 18-24
  • 4.6

    Rating

    15 Sep 2019
    We stay at Backpackersuite Hanoi for 2 nights. The staff was really nice, we had a problem with our visa and they respected our reservation. Nevertheless, the hostel DOES NOT LOOK LIKE THE PHOTOS! Really dirty down the hall! There is no security whatsoever, just the guy at the reception sleeping in a couch to "keep gard". The dorms does not lock either... And when you take a shower it clogges. Still... THE WORST PART IS THAT THE FIRST NIGHT WE SAW A MOUSE!!
    Mexico, Female, 18-24
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • Air Conditioning
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Cooker
  • Cots Available
  • Fridge/Freezer
  • Hair Dryers For Hire
  • Hot Showers
  • Hot Tub
  • Linen Not Included
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Washing Machine
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Foosball


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