Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hanoi City Backpackers Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Hanoi City Backpackers Hostel is ideally located in the very heart of Hanoi Old Quarter, just few minutes walk to the Hoan Kiem Lake, Cathedral, Water Puppet Theatre, Ho Chi Minh Complex, Temple of Literature... There are many highly recommended restaurants, bars, pubs near by.

English speaking Reception will help you with tourist information, money exchange. There are several room types available for you to choose from: twin rooms, double rooms, triple rooms and 4, 6, 8 bed mixed dorm.

Our special offers​!
- FREE breakfast
- FREE beer
- Comfiest bed in Vietnam
- 24/7 reception
- Friendly Western and Vietnamese staff
- Good price for airport transfers
- Full selection of tours and transport for a good price
- Bike, car and bicycle rental
- Lockers

***Property Policies and Conditions***
1. Check-in: 12:00 – 23:00
Check-out: Before 12:00 noon
Earlier check-in is possible without surcharge in case that room is available.
If you prefer earlier check in, we recommend reserving for the prior night to guarantee immediate check in.
2. The free luggage storage room is available at our hotel.
3. Cancellation Policy:
- Any cancellation received before 1 days (24 hours) prior to arrival date, no fee will be charged.
- Late cancellation prior to arrival: first night fee/ No show charge: full balance View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.1

  • Security 8.9

  • Location 9.4

  • Staff 9.1

  • Atmosphere 8.4

  • Cleanliness 8.6

  • Facilities 8.6

Latest Reviews

  • 10.0


    23 Jun 2019
    The hostel staff is amazing! Lee was the best! Super friendly and helpful! The free beer is a definite plus, the dorms and beds are A+, some of the best I've ever stayed in. 11/10 recommend this hostel, but the great staff really make the experience here!
    USA, Male, 25-30
  • 10.0


    14 Jun 2019
    Great hostel! Amazing, friendly & helpful staff, especially Ryan- thanks again man for an awesome stay! Free beer daily, walking tour, the beds are amazingly comfortable with curtains, my dorm had a great balcony as well, would definitely stay again!
    USA, Male, 25-30
  • 10.0


    31 May 2019
    Amazing hostel. Met great people here. I had my phone stolen in the street and all the staff members especially Lee helped me with the police to get a report. Will stay here again on my trip
    England, Male, 25-30
  • 9.7


    23 Jun 2019
    I love this hostel! It was the second time i booked it and i would always come back. The staff is so friendly, especially Lee who makes sure that you’ll have a great time. They have free beer from 6-7pm (most of the time it was longer 😂), free breakfast, big and comfy beds etc... it’s about 4-5 minutes walking to the beer street where everyone is sitting outside in the evening so when you leave the hostel it’s not too busy which is nice. So thanks for everything! See you soon 🙌🏼
    Germany, Female, 25-30
  • 9.7


    14 Jun 2019
    One of the best hostels I stayed at during my vietnam trip. Great breakfast, free beer, and great AC in the entire building. Would definitely recommend!
    Canada, Male, 18-24
  • 9.1


    12 Jun 2019
    Had an awesome time at Hanoi city backpackers enjoyed the free beer and the ac rooms/ hot showers the beds are one of the most comfortable beds we’ve slept on in SE Asia just the price was lower is all 😆 but we had a great time
    USA, Couple, 25-30
  • 8.6


    30 May 2019
    Unfortunately they messed our booking up and we ended up having to share a double bed, however this wasn’t a problem. The problem was the squeaky beds. Comfortable but squeaky. The staff are amazing, the free beer made it easy to meet people and the location was perfect. The aircon was only during the night and the room was clean. Overall pretty good and would stay again.
    England, Couple, 18-24
  • 8.3


    27 May 2019
    Clean beds, and facilities cleaned daily. If I was to stay again i'd stay in a smaller dorm. 8 is just too many for a good nights rest.
    Australia, Male, 25-30
  • 7.4

    Very Good

    07 Jun 2019
    Beds were very comfy and bathroom was clean. There were however a few little bugs in the room. Location was good, a reasonable walking distance to everything! Staff were helpful when checking and telling us about popular tourist attractions however we almost got ripped off booking our Halong bay tour here. There are other hostels nearby that do it for cheaper! Nice free breakfast!
    England, All Female Group, 18-24
  • 6.6


    24 May 2019
    Only had a night here, it did its job for us.
    England, Male, 18-24
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Hot Tub
  • Key Card Access
  • Meeting Rooms
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Currency Exchange
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Foosball
  • Games Room
  • Wi-Fi