Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/28

Hanoi City Backpackers Hostel

  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Hanoi City Backpackers Hostel is ideally located in the very heart of Hanoi Old Quarter, just few minutes walk to the Hoan Kiem Lake, Cathedral, Water Puppet Theatre, Ho Chi Minh Complex, Temple of Literature... There are many highly recommended restaurants, bars, pubs near by.

English speaking Reception will help you with tourist information, money exchange. There are several room types available for you to choose from: twin rooms, double rooms, triple rooms and 4, 6, 8 bed mixed dorm.

Our special offers​!
- FREE breakfast
- FREE beer
- FREE WiFi
- Comfiest bed in Vietnam
- 24/7 reception
- Friendly Western and Vietnamese staff
- Good price for airport transfers
- Full selection of tours and transport for a good price
- Bike, car and bicycle rental
- Lockers

***Property Policies and Conditions***
1. Check-in: 12:00 – 23:00
Check-out: Before 12:00 noon
Earlier check-in is possible without surcharge in case that room is available.
If you prefer earlier check in, we recommend reserving for the prior night to guarantee immediate check in.
2. The free luggage storage room is available at our hotel.
3. Cancellation Policy:
- Any cancellation received before 1 days (24 hours) prior to arrival date, no fee will be charged.
- Late cancellation prior to arrival: first night fee/ No show charge: full balance

Check Availability

Reviews & Ratings

  • Value For Money 9.3

  • Security 8.6

  • Location 9.6

  • Staff 9.3

  • Atmosphere 8.7

  • Cleanliness 9.0

  • Facilities 8.9


Latest Reviews

  • 10.0

    Superb

    05 Dec 2018
    A fantastic week long stay at City Backpackers. Huge lockers, enormous beds with curtains, an excellent breakfast every morning, free beer from 6-7pm every evening, etc. A special thanks to Lee, Katy & Ryan as well as all of the other stuff for such a welcoming and fun stay.
    USA, Male, 18-24
  • 10.0

    Superb

    01 Dec 2018
    These guys are awesome! One of the best beds I slept in southeast Asia. Super accommodating and friendly staff. Good experiences with booking from here too.
    USA, Female, 25-30
  • 9.4

    Superb

    01 Dec 2018
    Had a brilliant stay here. Staff are so friendly and helpful. Location is brilliant right in the centre but on a street that is not too busy and not loud. Good atmosphere. Free beer between 6pm and 7pm but sometimes the start a bit earlier. Clean everything! Breakfast is really good. The beds are so comfortable and big and the curtains go all the way around. Beware though it says it's shared bathroom but it's an unsuit which means one bathroom for a room. WiFi didn't work in certain places
    England, Female, 25-30
  • 9.1

    Superb

    02 Dec 2018
    Great stay. The staff was so helped and even let me move around my booking to make sure I had good weather for my Sapa and Halong Bay tours. Bathrooms a little dirty but not too bad. Also if you want to meet people you will need to go to the free happy hour from 6-7
    USA, Male, 25-30
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Hot Tub
  • Key Card Access
  • Meeting Rooms
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Currency Exchange
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
Entertainment
  • Foosball
  • Games Room
  • Wi-Fi

Policies

  • Credit Cards Accepted
  • Non Smoking
  • Taxes Included

Things to Note

1. Check-in: 12:00 – 23:00
Check-out: Before 12:00 noon
Earlier check-in is possible without surcharge in case that room is available.
If you prefer earlier check in, we recommend reserving for the prior night to guarantee immediate check in.
2. The free luggage storage room is available at our hotel.
3. Cancellation Policy:
- Any cancellation received before 1 days (24 hours) prior to arrival date, no fee will be charged.
- Late cancellation prior to arrival: first night fee/ No show charge: full balance
4. We accept credit card and cash payment upon arrival.


×